Reviews
Overall rating
Cynthia
27 Feb, 2012
OK, where do I start.....the beginning or the end? Either way, the service provided by Terry, Ashley, Frankie, and Rose was no less that superbeously outstanding. I know that's not a word, there ARE no words to match the excellent, professional, one on one care and attention that I received from the staff of Duncan Law, starting with the chief executive himself, Terry Duncan.
Mr Duncan ALWAYS had a smile of confidence and comfort when you entered his office. Oh, let's not forget the funny jokes he shares. He really makes you feel at ease. He takes the time to answer all your questions, without regard to time.
I truly appreciated how he "schooled" me on everything BEFORE the 341 meeting. They even give you a diagram of where you are supposed to go once you get to the street address (on the diagram there is an arrow pointing at the green awning on the building). I really loved the simplicity of it all. I had no problem being at the right place, at the right time.
Mr Duncan was professional, and dressed accordingly when he arrived to the creditors meeting. I saw attorneys who looked as if they slept in their clothes overnight. A female attorney was there, whom I thought was a client because of her fishnet stockings and mini skirt.......really lady? I was so happy to be represented by my strikingly handsome and well dressed attorney,Terry Duncan.
I saw NO OTHER attorney call their people to the side before they were called by the trustee but Mr. Duncan. Most of the attorneys sat next to their clients and spoke to them in the open room where everyone could hear. Mr. Duncan called us all into a room where he prepared us further for what was about to happen. How awesome is that?
5 stars to you Mr Terry Duncan, I will tell all of my friends and family about you and your wonderful staff. Yes, I dare to say this: I love you all and appreciate you all from the bottom of my heart.....Blessings
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Amy
19 Jan, 2012
Many of these reviews cover Terry's professionalism, caring demeanor, and wonderful staff, and these are all true. I want to say how much of a relief my 341 meeting was, thanks to Terry and his office staff. I was prepared for some questions from the trustee, but received none other than the standard ones asked to everyone. I appreciated how nicely dressed Terry was (some of the attorneys wore wrinkled shirts, no suit, or I could not tell the attorney from the client). I believe one should show the court the respect it is due, and Terry's dress and demeanor had him standing heads above everyone else there.
He was the only attorney to take his clients aside in another room and go over all that would happen. Terry had 6 clients the day of my 341 and all were happy with his representation. I participate on a bankruptcy forum and recommend him privately to anyone who asks. From the forum I had heard many horror stories about attorneys, so much that I almost wanted to go Pro Se. But in finding Terry we found a great attorney, who handled everything with a high degree of professionalism and competence.
I cannot forget his fantastic office staff, I especially dealt with Teri Frank "Frankie", who was simply awesome. Any questions I emailed her were answered so promptly, I was never held up for days waiting on answers from the office. I was given help from the moment l walked out after the first consultation! In conclusion, Terry and his staff have the experience and the desire to steer you through these dangerous waters, and I am sure you will be very pleased you chose them. Finally, Terry's southern charm and humor go a long way to ease your worries, and seemed to work well with the trustee!
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Wcj
01 Dec, 2011
My experience with Terry Duncan as it relates to my Bankruptcy was very positive. The thing that impressed me the most is the time spent on preparation. I am the type of person that do like surprises in matters of this kind. Terry spent the necessary time to inform and prepare me on what to expect as it relates to procedural items as well as all the other aspects of the preceeding. We actually did some role playing which was Great! When I stepped into the hearing room everything fell into place. However, it would not be fitting not to mention the support staff. All the ladies that I worked with was very helpfully and attentive to my concerns. They returned calls promply and advised me every step along the way. I would like to give a special Thank You to Rose Murphy in the Charlotte, NC office, Great Job. In conclusion, I would strongly recommend Terry Duncan as a an excellent Attorney to handle anyones Bankrupcty matters. The service, knowledge and preparation is awesome!
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Samantha
13 Aug, 2011
Extremely thorough, very professional, and very caring. Mr. Duncan came highly recommended to me by a friend that had him as their attorney. I also highly recommend Duncan law firm!! Filing Bankruptcy was a big decision and was emotionally draining for me, but Mr. Duncan & his staff made me feel like a human being and not just another dollar sign. After observing other attorneys at my creditors meeting, I quickly noticed that I had the BEST attorney. He takes the time to prepare and comfort you for what may lay ahead. He also has a great sense of humor which helps to ease the pain in such stressful situations. I am not the type of person to typically write reviews, but this is a review that is well deserved and I am more than happy to write this. I guarantee that you will not find a more dedicated attorney. I am extremely grateful to Mr. Duncan and his staff for all their time, compassion, and thoroughness. I hope this review helps someone end their search and give Duncan Law a call, as I promise you will NOT be sorry.
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Alonso
04 Aug, 2011
Terry Duncan is great lawyer, when we met, he talked to me asked a few question.Explained to me the prodcedures of a bankruptcy and what it ment. I allready had a judgement and he asked the staff to help me with it at no charge.
He was very respectful, made me feel confortable when talking to him, he was very thorough with all his explanation and did not mind answering any questions at all, no matter how silly they were he answered them with respect. He gave hand books with everything that he had explained in person and he had his staff to help us with all the paper work that we needed to gather and help us to get it. At the court date he was there giving us support and telling us that everything was going to ok...
I recomend Terry and his staff a 100% They are Great,
Terry Duncan es un abogado excepcional, como sus empleados, Terry nos explico detallamente el proceso de la bancarota, nos guio paso por paso, nos trato con respeto. Sus empleados nos ayudaron con todos los papeles que teniamos que recopilar. Todos ellos son muy amables... recomiendo a Terry Duncan el 100% .
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Anonymous
01 Jul, 2011
Terry was very helpful and knowledgeable during my bankruptcy process. He helped every step of the way. His staff was so professional and especially, Rose, who answered every question I had and made me feel good about what I was doing. No one likes to be in this place but many of us who have lost our jobs unfortunately had no where else to turn. I would recommend Terry Duncan 100% as he stays true to his word. The process is not nearly as bad as you would expect. Don't be afraid to ask questions. CAS 7/1/2011
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Anonymous
17 Nov, 2010
We came to Terry after finding him on the internet. The consultation was quick but he was very personable, knew his stuff and got us started right away. His staff ( especially Tracy M.)was always very quick to respond, answered my many phone calls with questions and just always made me feel like it was all being taken care of...and it definitely was. Even in court Terry proved how comfortable he was and knew what he was doing. I would highly recommended him and his staff in a heartbeat. Really nice and knowledgeable - all of them!
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Mie and sandi
02 Nov, 2010
I was really afraid to file bankruptcy, but Terry was so understanding. He made you feel at ease and he was with you through the whole process. His staff is excellent and they are there to answer any questions you may have. I will tell all my friends if they need a lawyer, Terry is the one to go to. Thank you for everything.
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