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AI generated excerpts from the customers reviews
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Pros
1
Highly knowledgeable and professional staff
“Caroline and her team are of upmost professionalism! They are knowledgeable, service oriented, and deeply care about what they do.”
2
Responsive and caring service
“Caroline and her staff did such a wonderful job working with my parents to get their legal affairs in order. Everyone was so kind and knowledgeable.”
3
Expertise in elder law and estate planning
“My ”
4
Reasonable pricing
“Caroline Knox and her entire crew at Knox Law have made a difficult situation bearable for our family and this review is long overdue. Without their expertise, professionalism and empathy, we would never have been able to navigate two long term care Medicaid applications for our parents.”
5
Excellent client communication
“The team from Knox Law and in particular the care managers, have been wonderful, supportive and fantastic advocates for a client we shared. They were always professional and it was a privilege to team and support our mutual client in there journey.”
Cons
1
Slow and unresponsive service in certain cases
“Monica Stallings to represent us in a child custody case. She managed to drag it out for a solid year with no results. She is never available for phone calls or emails. She is slow and lazy with a horrible attitude.”
2
Potential conflict of interest concerns
“Instead of protecting his interests, Caroline represented his girlfriend in the settlement, and his kin (us) was left with tiddledywinks. The girlfriend claimed there was no will (NOT true,) and Caroline went along with that.”

All reviews

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23 Apr, 2024 by Larisa olson
Sharing something ultra personal in this review as a cautionary tale to others - a situation that rattles my faith in humanity. Caroline Knox was recommended to my father by his friend. My dad wanted to make some changes to his will (in my / my son's favor) and make sure the land contract would be fair to his side of the family. I know this because my dad and I discussed it. I also knew he had a will and he was in the process of making changes to it, because we discussed that, too. He was unhappy in his relationship and had considered getting out completely. He began working with Caroline Knox, and made the mistake of bringing his girlfriend in on the contract because he lived with her and they shared assets. The girlfriend avoided the meetings and wasn't cooperating. Dragging feet, so to speak. Now, question. Why would Caroline have allowed him to put the person who would lose part of his estate on the contract? Doesn't make a lot of sense to me. But one thing about my dad was that whatever his foibles, he always tried to be fair-minded. And he also trusted people way too much. My father passed away suddenly in December and hadn't finalized anything. Instead of protecting his interests, Caroline represented his girlfriend in the settlement, and his kin (us) was left with tiddledywinks. The girlfriend claimed there was no will (NOT true,) and Caroline went along with that. It's clearly a conflict of interest and warrants a disciplinary complaint. I don't think I have the energy to pursue it - I'd prefer to let the situation go rather than go through more trouble and expense, but clearly this is something you should be aware of prior to working with this firm. I am not only incredibly sad about my father, I am also sad about Caroline Knox. I was really hurt that she didn't fight for his family at all, just laid down, rolled over and got her paycheck. Yuck.
star star star star star
21 Feb, 2024 by Nate maddux
star star star star star
15 Sep, 2023 by Mia barr
Very friendly, and knowledgeable, my father has used her for many years navigating for her elder care expertise, she works hard and my father always has good praises for all the people who work with and along side her.
star star star star star
14 Sep, 2023 by Trish culbreth
They were so helpful to us and kind when we had to help my in-laws with their estate planning. Highly recommend them.
star star star star star
20 Feb, 2023 by Rhonda patterson
The team at Carolyn Knox Law Firm is professional, courteous, and most pleasant to work with. My mom needed an elder attorney and this law firm was highly recommended. It did not disappoint. Wendy Crook the paralegal involved in our case was helpful, competent, and highly motivated, not to mention a all around nice person. Mary Lou the receptionist is very professional and nice also. I'm sure this is true of everyone whom works there also. Carolyn herself conveys all this herself. Truly is you need a law firm this is the place to go. A all around great Experience.
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