Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Exceptional expertise and knowledge of the law, particularly in family law and child sexual abuse cases
“Arlaine Rockey was my attorney for an extremely difficult personal matter. This is one of the best attorneys I've ever seen practicing. She's whip-smart, she works her tail off, she really cares, and she is a brilliant writer.”
2
Unwavering commitment and dedication to clients, going above and beyond to protect their interests
“What truly sets Arlaine apart is her unwavering commitment to her clients, combined with her exceptional expertise in child sexual abuse cases.”
3
Strong advocacy skills and confidence in the courtroom, with a proven track record of successful outcomes
“She powered through trials and hearings with expertise and confidence like none other.”
4
Excellent communication and accessibility, making clients feel supported throughout the legal process
“I have worked with her for close to 4 years and I trust her immensely. Custody cases can be very emotional and draining on people, and to have Arlaine on my side of the courtroom helped me stay strong and confident throughout the entire case.”
5
Ethical and compassionate approach, especially in handling sensitive and distressing cases
“Arlaine Rockey demonstrated exceptional legal skills and genuine compassion, particularly in handling the delicate and distressing issues related to child sexual abuse.”
Cons
1
Concerns about excessive fees and lack of transparency in billing practices
“This attorney charged me a $45,000 flat fee to represent me in a custody/child support case. She never filed anything pursuing child support and didn't do what she said was going to do. I finally fired her after four months because she hadn't even filed a discovery request on the other side.”
2
Potential issues with responsiveness and communication in some cases
“Even though she had other clients to attend to, we never felt like she was ever too busy to talk to us.”

All reviews

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29 Mar, 2024 by Loretta m.
Financially ruined my family and did not deliver. Did not do what she said she would do. Procrastinated with a million "the dog ate my homework" excuses. Demanded a flat fee retainer of $45,000 up front for a child custody dispute. Paid her because I was vulnerable and emotional and wanted to protect my children. Now I'm deeply in debt. Four months into the case, she had still not served a discovery request on the other party. Never went after my ex-husband for child support. She told me she was going to file a Rule 11 sanction against my ex-husband and his lawyer before I hired her. She also never did this. I finally fired her after four months of inaction on her part. When I fired her, she told me the $45,000 was gone, and I would be getting zero refund. It then took her about a month to produce billing records. What a joke. She charged me $8,575.00 for actual work and $36,300.00 for emails, texts, and phone calls. I am serious. This is the way this woman operates. And many of my communications to her were in response to her directing me to email her information for motions she never drafted. Many of our communications were me asking (begging) her to please do her job and her giving me false assurances and promises in response. When I asked for my file to give to my next lawyer, she said I was harassing her. When I said I disputed her insane billing and wanted to mediate the matter, she said I was harassing her. Before I fired her, she kept telling me we were friends. She told me I would look bad to the judge if I fired her. Hey, North Carolina: This is an attorney in good standing with the North Carolina bar? What a joke. Wish me luck with my complaint to the NC bar and lawsuit. You know how, when you enter a cockroach-infested room and turn on the light, they scurry for cover? They really hate the light of day, don't they.
star star star star star
18 Feb, 2024 by Loretta
This attorney charged me a $45,000 flat fee to represent me in a custody/child support case. She never filed anything pursuing child support and didn’t do what she said was going to do. I finally fired her after four months because she hadn’t even filed a discovery request on the other side. After I fired her, she refused to refund even one penny. My family is devastated. I’m a single mother of four. I will be complaining and pursuing a refund. Excessive fee and did not do what she promised. Then when I asked for refund, told me she spent $45,000 in four months of representation. She only represented me at one hearing. I’m taking this to the authorities.
star star star star star
23 Sep, 2023 by Natasha o.
I had the privilege of working with Arlaine Rockey as my attorney, and I cannot praise her enough for her outstanding support and dedication. Arlaine played a pivotal role in securing a restraining order against my abusive ex-husband and ensuring my children's safety. What truly sets Arlaine apart is her unwavering commitment to her clients, combined with her exceptional expertise in child sexual abuse cases. Given the harrowing history of sexual abuse perpetrated on my minor children, her specialized knowledge and experience in this area were absolutely crucial. With her expertise, Arlaine successfully fought for full sole custody of my son and daughter, a feat that seemed impossible at one point. She understood the gravity of the situation, especially with the history of both physical and sexual abuse, and she acted swiftly to protect my children from any harm. Unlike my previous attorney, who was ineffective in safeguarding my family's well-being, Arlaine Rockey demonstrated exceptional legal skills and genuine compassion, particularly in handling the delicate and distressing issues related to child sexual abuse. She made sure my children were no longer subjected to "therapeutic" visits with their bio father, who had caused them immeasurable pain and trauma. Thanks to Arlaine Rockey's dedication and her unparalleled expertise in child sexual abuse cases, my family and I can finally breathe easier, knowing that we are safe and protected. I wholeheartedly recommend Arlaine Rockey to anyone seeking a compassionate and skilled attorney who will go above and beyond to fight for justice and the safety of their loved ones, especially in cases involving a history of sexual abuse to minor children.
star star star star star
04 Aug, 2023 by Daniel
I have hired Arlaine multiple times and would recommend her to anyone, and have in fact recommended her to family that all had great experiences. She is extremely knowledgeable in family law and I would not hesitate to hire her again. I had an awesome experience, and truthfully have never had an attorney go so far out of her way to communicate and get back to me. 10 out of 10
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04 Aug, 2023 by Matt
Arlaine represented me and my wife in the adoption of my children. Despite how difficult our case was, despite being told by every other attorney that it could not be done, Arlaine saw us and helped us fight to become a family!
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17 Jun, 2021 by Alexandra baity
Thank you Steve and Myrna for a job well done. Steve's team is responsive and efficient; you can put your trust in him.
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07 Mar, 2021 by Amy oyer
A member of our family passed away in a nursing home. We live in another state and were notified only when we called to inquire about his current condition. He had no other local family. We were told that Mr. Huff was handling everything. I have called and left messages for Mr. Huff three times over the last few months explaining our relationship to the deceased and asking for simply the date, manner of death and what became of his remains. He has never returned my calls despite a plea with his secretary to at least call back with any information he can give us. Shame on him.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Marshall, North Carolina?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
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  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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