Reviews

I had consulted with Mr. Turner regarding a very heart breaking event that took place in my family’s life while we were in India in July of 2017. We left for a 25 day trip leaving our beloved furbaby names Meera with a pet sitter. We had used the service of the pet sitter before. Unexpectedly, the pet sitter put us in a very difficult, scary situation and told me she no longer knew how to handle our beloved Meera! Meera was like a child to us, we often interchanged her names with our children. I did not want to leave her with a kennel and chose a pet sitter that came with rave reviews. Three days into the trip, she insisted she had no idea how to handle Meera even though she had taken care of her. Being out of the country and knowing we would not have internet connections all the time as we travel throughout India, I made a decision to have Meera be transferred to a place I had rescued her from. Unfortunately our beloved Meera ran away and died! I received a text from a stranger that our Meera was on side of a road, dead and I needed to get her off the street! We made quick arrangements. I contacted the original pet sitter and asked her before finding out Meera died if she would refund the money that was owed for the service not provided. The pet sitter outright said no, and presented us with false bill to a vet trying to extort us. When we met Mr. Turner and explained our heartbreaking situation, he was beyond compassionate, kind, patient and easily accessible. He was extremely detailed oriented, firm and made our trauma a bit less in helping us do the right thing! Not once did he discouraged me in pursuing what I felt was to do the right thing as a matter of principle and make the pet sitter accountable! He not only displayed his compassion for our beloved Meera and my family, he guided me through some tough times as I would contact him and ask questions in a process which I wanted to speed up! He was always always available! I knew from the moment I met him and his team, he would help me bring this matter to a closure! It took few months, but his professional, easily accessible, kind and compassionate way of handling our situation gave me a closure which I was looking for mentally and within my heart! I am extremely thankful for all Mr. Turner and his team did! I was able to move on, my children were able to move as well as my husband! He gave me a closure to a very traumatic, painful, gut wrenching pain I have never felt for our beloved Meera! The matter was settled! I cannot thank Mr. Turner enough! My family thanks you! Kindest Regards, M5(Mohit, Maya, Mohini, Mukul and our beloved Meera)