Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the lawyers and support staff
“Jake's communication skills and work ethic never goes unnoticed with me, therefore I HIGHLY recommend him for any family law cases.”
2
Knowledgeable and experienced lawyers who achieve favorable outcomes for clients
“Melanie Phillips Lucky was a superb lawyer for my divorce. She is diligent, responsive, and attentive.”
3
Dedicated and caring attorneys who go above and beyond to support clients
“Carly was able to help me close a very difficult chapter in my life. She was amazing at answering any questions I had and made the custody process as painless as possible.”
4
Lawyers who provide clear and honest advice, even if it's not what the client wants to hear
“Jake was extremely professional and supported me with direct counsel in an emotional time in my life. I never felt misguided and he gave me the facts rather than what I wanted to hear.”
5
Effective negotiation and litigation skills, leading to favorable settlements and court outcomes
“Kelley Cash at the Wake Family Law Group provided a truly exceptional level of care and dedication to my case. I couldn't be more satisfied with her willingness and ability to represent a fair and equitable resolution.”
Cons
1
Some lawyers may prioritize firm interests over client's best interests
“They advised me on items to make things easier for them rather than what was in the best interest of their client (me) and the custodial child.”
2
Inconsistent quality of service and representation from different lawyers at the firm
“Justin Mauney did nothing as the PC on my case, other than apparently counsel the other party, and collect money for providing no reports or feed back to me about any issues.”
3
Lack of communication and responsiveness from the firm's staff
“Received a letter saying contact wake family law group if I had any questions, called to ask questions only for the receptionist to hang up in my face and not be able to answer any questions.”
4
Concerns about potential bias or favoritism towards certain clients
“He showed bias by talking to her on the phone and refusing to talk to me on the phone.”
5
Accusations of overcharging and not providing value for the fees charged
“Horrible firm... didn't hold up there promise and then wanted more money”
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