Reviews

I thankfully found Mr. Norris to help me with a frustrating issue with my new vehicle. From the start, he was a detail oriented professional. All of my questions were answered and communications were returned promptly throughout the process. I am satisfied with the outcome. If you have a case, this is the attorney you want in your corner.

Matt Norris got us a great deal of money back from issues with a vehicle we purchased. He kept us informed and worked tirelessly to get us compensated. He kept us in the loop and made us feel comfortable about everything that was going on. Matt Norris is AMAZING! Hopefully you never need an attorney but if and when you do, Matt Norris is your man!

I contacted Matt due to a mechanical issue with a new vehicle that I purchased from a domestic car manufacturer which qualified as a lemon. Matt was fantastic to work with. He was patient, professional, and communicated well - always contacting me to keep me in the loop along every step of the way. He negotiated strongly and was able to get me to my target settlement amount. I’m so glad he was able to help me, because prior to reaching out to him, I was getting nowhere with the manufacturer and almost took a big loss. I hope to never have to deal with a lemon again, but if I do, I will certainly be contacting Matt. I will be referring him to anyone I know that is in need.

Matt represented me in a lemon lawsuit with a foreign auto manufacturer. The case took almost two years to get to a suitable settlement agreement with the manufacturer. Matt knew his stuff, struct the right balance of being aggressive vs. realistic when necessary, and proved to be a skillful negotiator when it came time to settle. While I hope to never need his services again, I would hire him again if I got jerked around by another auto manufacturer.

Matt was very helpful in assisting me in getting money back paid to a local car dealership that sold me a car that they didn't have title to. I couldn't get DMW paperwork for 4 months and could not drive my new vehicle. Faced with several obstacles caused by dealership ownership change he was persistent in finding and presenting everything needed to the courts that awarded me full reimbursement and I was fully satisfied with Matt's representation on my behalf.

I had an issue with GM because of my Chevy Bolt. That's why I contacted Norris Law Firm. The whole process was smooth, everything was explained to me clearly, and in the end I was properly compensated by GM. Really a win-win situation. The whole process went a lot better than I could have hoped for. Very professional. I hope something similar doesn't happen again but if it does I'd be more than happy to contact him again.

Attorney Norris was very understanding of my situation. He was aware that time was of the essence. He explained my options very effectively after I provided basic information. From that point forward, he kept me apprised of every aspect of the process. He showed me how to begin and complete the process remotely. I was very doubtful that anything could be done in my case. With His help and expertise, my case was settled without having to go to court. It was just short of a miracle! I had been very worried about a car that I had purchased. It was later found to be unsafe to drive and would not pass a required safety inspection. Instead of having to pay for a car that was literally junk, Attorney Norris persuaded the dealership to buy the vehicle back with restitutions. A life Savior! I’m so grateful to him, and I recommend him to anyone needing assistance with their vehicle.

If I could give 10 stars I would!!! I contacted Matt about my vehicle being repossessed and my down payment being taken by a car dealership and he was extremely fast with his response. He made the entire process seamless! In the end I couldn’t be more happy with the results I received. Thank you so much! I 100% recommended him he got the job done and FAST.

I thought a lemon lawyer wasn't such a person to help and I wanna say Thanks Mr.Norris for helping me I would have just bought 2 cars and lost all my money and I got it back

Atty. Matt Norris & his team are top notch! After becoming frustrated with repeated issues with my vehicle and getting nowhere with it being repaired, I reached out to Norris Law Firm via their website. Atty. Matt Norris himself called me & we discussed my case. After listening patiently to my many complaints about my vehicle, he felt (as I did) that it was the true definition of a "lemon". I was so impressed that I became a client the same day! The entire process was easy, and not the ordeal that I'd imagined. He checked in with me on a regular basis to give me updates on the case, and was very responsive to any questions that I had. In the end, I kissed my old "headache on wheels" goodbye, and never looked back. Atty. Norris was able to negotiate a settlement with the car manufacturer, and in doing so allowed me to have the means to put a substantial down payment on a new vehicle! My only regret is that I put up with my "lemon" as long as I did, and didn't contact him sooner! I NEVER could have done this on my own - I highly recommend Norris Law Firm!

I had multiple issues with a brand new truck and no one took ownership at the dealership or manufacturer. A family friend shared Matt's information with me. Very professional and detailed. I highly recommend him to represent you and I know if I ever have another issue, I will ne sure to contact Matt.

I purchased two vehicles from a dealership in Spring Hope, NC and they both were lemons. Matt went right to work, turning every stone and I am completely satisfied with the results. Contact Matt! He knows this law like the back of his hand! Thanks Matt!