Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Responsive and communicative attorney who promptly returns calls and emails
“He called back within a few days and personally provided details I'd not otherwise have been able to accomplish, even if i'd appeared myself.”
2
Knowledgeable and experienced in handling legal matters
“His experience in these matters was amply evident.”
3
Provides clear explanations and guidance to clients
“Legalese was kept at a minimum, any being thoroughly explained.”
4
Offers competitive and fair pricing
“Competitive rates in my opinion, I'd recommend him highly.”
5
Genuinely cares about client outcomes and satisfaction
“it is clear that he truly cares about doing the best he can for his client.”
Cons
1
Unreliable in keeping promises and commitments made to clients
“He promised to have my case settled by Oct, then Nov, then the beginning of this year. I have not heard from him in over 6 months!”
2
Lack of communication and responsiveness to clients
“I have sent letters and called numerous times. He took $1000 of my hard earned money, and filed papers I could have downloaded off the internet and filed myself.”
3
Unprofessional and irresponsible behavior, such as missing court appearances
“That day came around and he DID NOT show up and a bond was out in my name. I never even heard from him that day.”
4
Difficulty in resolving issues and following up on client matters
“After numerous follow ups, I had to contact the NC STATE BAR and tell them he abandoned my case and wouldn't talk to me.”
5
Inconsistent in delivering promised services and outcomes
“All paper work I signed regarding this plea only had a singular charge on it, yet later I found out I was also charged and convicted of dwlr non impaired.”

All reviews

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20 Jul, 2021 by Michael
Me Gilligan and I went to court and when he came to me he came to me and used the words a singular charge of reckless driving. All paper work I signed regarding this plea only had a singular charge on it, yet later I found out I was also charged and convicted of dwlr non impaired. He will not return my phone calls and this has been years now the DA tells me he’s the only one that can fix this clerical error. No one else. This is in Jackson county. I am still not able to obtain a license due to me gilligan not returning my calls to resolve this matter. Years. I’ll remove this if he finally reaches out. 980.349.9404 thank you in advance Mr. Gilligan
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27 Nov, 2020 by Anonymous
I hired Gilligan for my case, and he ensured me that he would appear for me on my court date. That day came around and he DID NOT show up and a bond was out in my name. I never even heard from him that day. I only knew this because the other person involved in my case (who hired a different lawyer) was there and told me that no one was there to represent me. After calling his firm numerous times, I couldn’t get a hold of him. Finall I heard from him and he was on his honeymoon!?!?! Why did you lie and say you would appear in court for me on that day? Why didn’t you tell me you were getting married that week? I guess he tried to do some sort of absence form that somehow didn’t make it to the court. He blamed his paralegal of course (which by the way, he went through 3 different paralegals during the time I had him retained. That speaks volumes of how he runs his business.) after that gets worked out, I complete my community service, turn in the forms to him, and I NEVER HEAR BACK FROM HIM AGAIN. After numerous follow ups, I had to contact the NC STATE BAR and tell them he abandoned my case and wouldn’t talk to me. They told me to write him a letter and see if he responds. He of course, did not. The State Bar calls him and of course he gets back to me right away with no apology that he was ignoring me for weeks. This man is rude, dishonest, uncommunicative, and unreliable. I beg you not to give him a minute of your time or cent of your money. There are much better lawyers in the area. PLEASE DONT HIRE HIM.
star star star star star
30 Sep, 2020 by Kim
I spoke with Mr. Gilligan this morning about a Social Services custody case I'm involved with and although he does not practice in my area, he was very forthcoming and informative even though he wasn't getting paid. Super nice man and super educated in this field...highly recommend!
star star star star star
07 Nov, 2018 by Jim
We needed an attorney for our daughter. We highly recommend Robert. He responded to our call and met with us the same afternoon and explained all our options in detail. He was very knowledgeable and we felt very confident with his advice. He truly is a very down to earth, honest person.
star star star star star
04 Oct, 2018 by Brittany
Mr. Gilligan was very professional and always helpful with all my legal needs. Very nice guy.
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20 Sep, 2024 by Ann suggs
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09 Sep, 2024 by Noriah george
Highly recommend them. They are so helpful and understanding and they explain everything that’s going on with you’re case. Nichole was so helpful she told me updates as soon as she could and if I had questions she answered them the best she could😊. So very grateful for them helping me.
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22 Aug, 2024 by Penny rose
After being hurt in a car accident that was not my fault, it became clear quickly that I would need an attorney to make sure my interests would be taken of. Through referrals my daughter got while I was in the hospital, we decided to contact Melrose Law. Throughout the whole process, the Melrose's, Brandy and their staff have been professional, respectful and kind. I believe the results were the best outcome possible and really appreciate their efforts!
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Waynesville, North Carolina?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
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  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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