Crystal Renee Pound, experienced Business, Criminal Defense attorney in Fargo, ND with 20 reviews
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Lawyer credibility rating system is an internal lawyer evaluation system developed by the company based on a comprehensive analysis of more than 10 indicators. The rating can range from 0 to 100.
Below Average 16,85
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Crystal Renee Pound

902 28th St S Ste 2, Fargo, ND

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3.7 / 5
Google Maps
3.7
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Google reviews rating
20 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

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Overall rating
star
star star star star star
3.7 20 reviews
Google Maps 3.7

Larry and brenda freyholtz

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08 May, 2024
We retained services from Susan Johnson-Drenth to prepare our will. Susan did an excellent job for us. She took the time to get to know our needs and wants. She is excellent, as is her staff. She is knowledgeable, honest and direct. She definitely knows her buisness. She explained everything very clearly to us, she answered our questions and we highly recommend her to anyone looking for legal services. I know were going to let our family and friends know how happy we were with Susan and her firm. If you want a will prepared the correct way you need to see Susan!
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Brynn peterson

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26 Jan, 2024
We have had a wonderful experience with Susan and she was very easy to work with! She and her team exceeded our expectations!! Couldn’t recommend her more!
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Karin schumacher

star star star star star
25 Jan, 2024
We just completed documentation for POA, Health care directives and living will at JD legal. Susan and her staff were extremely thorough and presented situations that we never would have thought of. She explained the why and the how of the execution of these documents, why they are needed, and what to look for in future situations. I would highly recommend this firm for your estate planning.
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Top review highlights

Pros
1
Excellent and knowledgeable legal services
“Susan did an excellent job for us. She is excellent, as is her staff. She is knowledgeable, honest and direct. She definitely knows her business.”
2
Clear communication and explanation of legal matters
“She explained everything very clearly to us, she answered our questions and we highly recommend her to anyone looking for legal services.”
3
Personalized and thorough approach
“She took the time to get to know our needs and wants. She and her team exceeded our expectations!”
4
Expertise in estate planning and special needs trust
“Being a part of a specials needs family we learned how we can guarantee our daughters future along with our boys. Susan Johnson-Drenth who founded JD Legal Planning has helped with the daunting but comforting task of our daughters Special Needs Trust Fund and our own Will's.”
5
Highly recommended by clients
“I would highly recommend this firm for your estate planning.”
Cons
1
Unprofessional and unresponsive customer service
“What a shame! My mother is rolling over in her grave right now watching her children battle this company! They will lie to you they will hide from you they will ignore your phone calls they will ignore your emails.”
2
Lack of clear communication and transparency
“Rachel handles my mother's estate and has not explained one thing to me or even called to introduce herself. After two years of being ignored with no payment I called Rachel to ask questions. I was very polite and she literally SCREAMED at me that there were legal issues and she had so much work to do like a little child throwing a fit.”
3
Pushy and disrespectful towards client's wishes
“Susan was not willing to listen to our concerns and wishes, She was condescending and down right rude, not even letting us speak and ignoring our concerns. She was pushy and trying to make us do things her way or not at all.”
4
Unreasonable and unclear billing practices
“To my surprise the bill for the single service was $3,967.36 and the invoice came with only two numbers on it: one for special mailing services for $14.86 and the balance in legal fees without any subtotals or detail on time/hours/ or hourly rate charges for work by Susan or her assistant were provided on the invoice.”

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