Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly recommended by satisfied clients for providing excellent legal services
“Very pleased with De Santo, highly recommend.”
2
Attorneys are described as caring, professional, and effective in handling clients' legal needs
“Brian Kellogg was a tremendous help and very explanatory. I would definitely recommend him to others in the future.”
3
Attorneys take the time to understand the client's situation and work diligently to achieve favorable outcomes
“I feel he really listened to everything we had to say. I'm know he took the time to really dig in to find/see what was really happening and going on.”
4
Attorneys have a good rapport with the local courts, which can benefit clients
“Attorney DeSanto has a good rapport in Ashland Municipal Court and that gave me some hope as we entered the courtroom.”
5
Attorneys provide personalized and compassionate service, making clients feel comfortable and supported
“Very helpful and understanding during trying times. I feel comfortable here.”
Cons
1
Some clients reported difficulty reaching the attorneys or getting their calls returned
“Called for 3 days straight with nobody returning our calls. Do not recommend at all!”
2
A few clients felt the attorneys were not helpful or rude
“Not helpful and rude. Dont know what they are doing.”

All reviews

star star star star star
14 Jul, 2024 by Tyler etling
After scheduling a consultation with Attorney Kellogg I was disappointed when I had to phone the office to confirm that our appointment was still on. His assistant was surprised that I hadn't received a call and said she would reach out and confirm. After hours of waiting by the phone I called back only to find that his assistant was just as surprised as I was they he didn't reach out. She attempted to cancel that days appointment and when I suggested to leave it scheduled and to schedule a tentative second appointment in case I was not contacted, it was rather difficult to get it scheduled. But when the second appointment came and 15 minutes into it I received a phone call from his assistant indicating that neither she nor he knew he was scheduled to sit on the bench that day. But that I should wait by my phone for his call. After several hours I called back to express my frustrations that I am expected to be on call when we had a scheduled time to meet.. and that they wouldn't accept me if I were 15 minutes late to a scheduled meeting. At which point the assistant became rather rude and cold suggesting that she could have him call me back with referrals (I wouldn't want any referrals from an attorney that can't keep appointments). I indicated that I would wait for a response. Unfortunately I was out to eat when attorney Kellogg did decide to return my call at 8 minutes to 5 (rescheduled appointment was at 1100). Having already reached out to other area attorneys for consultation I declined to answer the call. Needless to say if you are looking for an attorney to represent you I do not recommend this office. For as precise of a field that law is to have an attorney that cannot manage his schedule and maintain appointments or even call to indicate that he's running behind... That is an attorney that I do not want to represent me. It's just sad that I have to go all the way to Mansfield to find good representation in Ashland County.
star star star star star
11 Jun, 2024 by 顏晟軒
Very kind and helpful
star star star star star
31 May, 2024 by Bryan day
Attorney DeSanto and his staff were very thorough and understanding. From the first call, to the final proceeding, they provided consistent support and reassurance. We recommend his firm for your legal needs.
star star star star star
06 May, 2024 by Heather clifton
star star star star star
28 Feb, 2024 by Cameo carey
Brian Kellogg is an excellent attorney! He always makes you feel like you are a person and not just a case! I would recommend him over and over again!
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star star star star star
16 May, 2019 by Anonymous
Matt is a great guy he is very knowledgeable about the law and was willing to help me and work with me before we even met in person. I would definitely recommend him to anybody looking for a solid attorney with your best interests at heart
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06 May, 2018 by Diana
Matt is an excellent attorney, and this is not only because he graduated from Vanderbilt University Law school, but because of his communication skills, analytical skills and personality! He was very comforting during my troubling situation- - regarding a very serious traffic ticket. My license very well could have been suspended, but he was able to avoid this outcome from taking place. During the process, Matt kept me calm and informed at all times. Matt also has a very great relationship at all the courts where he practices, which is crucial when hiring an attorney. I definitely recommend him, and will use him again relating to any kind of case he will take! Couldn’t have been happier that I chose him to be my lawyer, and happy that I found a competent, trustworthy and kind lawyer for life! Thank you Matt; I am forever grateful
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05 Apr, 2018 by Anonymous
Emily is my estate attorney for my brother's estate. She has been very professional and helpful in guiding me along this confusing path. She has kept me informed each step of the way of what is happening within the court system and what to expect in the next phase of completing the probate hearing.
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16 Jan, 2021 by Anonymous
I spoke with Mr. Kearns about a speeding ticket case. He was extremely helpful and gave me all the information I needed to understand the ashland court system. He explained a lot of the process to me and even advised me how to plead. Overall talking to him was a blast and he is an amazing and helpful attorney that actually cares about your issues
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Ashland, Ohio?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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