Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Deeply cares about her clients and their goals
“She truly genuinely cares from the bottom of her heart and will quite literally do everything and anything she can to fight for your cause no matter what it is and no matter how difficult it is.”
2
Diligent and determined in achieving successful outcomes for clients
“That determination to support me as her client created successful re-admittance into my college and masters program from which I was discharged without having to incur large costs and a court battle.”
3
Responsive and accessible to clients
“Even though she is going 100 miles per hour every day she was never too busy to answer my emails or calls within the hour.”
Cons
1
Lack of experience in certain types of cases
“She put her junior attorney on the case 'to save me money', but it ultimately cost me much more as the junior attorney worked slowly and Susan charged a hefty price for all of her supervision hours.”
2
Poor communication with clients
“When I followed up multiple times after deadlines were missed and there was no follow up from Susan or her colleague I got a rude phone call from Susan telling me I was calling too frequently and making their job difficult.”

All reviews

star star star star star
19 May, 2021 by Anonymous
We hired Susan Stone (and Kristina Supler, her associate) for defense of our son who was falsely accused of sexual misconduct after a breakup with a former girlfriend. The young woman retaliated by filing a claim with Title lX at the university they attended. With good evidence to support his case, we thought there would be no problem during the school’s hearing. Wrong! He was found “responsible” and expelled for four years from the university. Upon connecting with KJK’s Susan Stone, we were put at ease as they went to work gathering data and discovering how poorly the school had handled our son’s case with basically no due process. In a matter of a few months, his case was resolved and he was back in school. Susan and Kristina, along with their associates, literally changed the trajectory of our son’s life. We are forever grateful for their diligent, conscientious, and compassionate representation for our son during what seemed to be a hopeless time in his life.
star star star star star
23 Jul, 2019 by Anonymous
I hired Susan for a wrongful termination case for which she insisted she had a lot of experience with, but it later became apparent that she had not dealt with my type of case before. She put her junior attorney on the case "to save me money", but it ultimately cost me much more as the junior attorney worked slowly and Susan charged a hefty price for all of her supervision hours. She did a poor job of communicating with me. When I followed up multiple times after deadlines were missed and there was no follow up from Susan or her colleague I got a rude phone call from Susan telling me I was calling too frequently and making their job difficult. The finished appeal speech that she and her junior colleague wrote for me was quite poor, with a strong focus on irrelevant details, while completely leaving out important facts. I ended up writing and using my own speech and when I won the appeal Susan made sure to call me and let me know how thankful I should be to her because I would not have won the appeal without her expert assistance.
star star star star star
22 Jul, 2015 by R
I was embroiled in an educational dispute that was going to result in dismissal from a graduate program without due process. I contacted Susan and explained my situation. She was incredibly understanding and listened to my story. She was interested in the facts and was completely non-judgmental. I could not have asked for a better person to review my case. She went above and beyond and was always available to talk and listen to my concerns. She absolutely put everything she had into resolving my dispute and guaranteeing me due process. I have no doubt that I would have been dismissed without recourse were it not for her help, encouragement, guidance and support. In short, she's amazing. And I'm back in school.
star star star star star
21 Jul, 2015 by Anonymous
She is incredibly helpful and very good at what she does. She is definitely to the point but don't mistake her no nonsense attitude for lack of empathy. She cares. She truly does.
star star star star star
23 Jun, 2015 by M
Susan worked with me on an employment case in which I had been fired in retaliation for filing a complaint against another employee. Even though my situation was not a high stakes case in terms of dollars, Susan treated me like a priority and I felt that she truly wanted the best possible outcome for me. She was incredibly efficient and we wrapped up the settlement in just a couple of weeks. I was very impressed with Susan's responsiveness if I needed to contact her. Even though she is going 100 miles per hour every day she was never too busy to answer my emails or calls within the hour. She took time to make sure I understood what I could and could not do or ask for, and the legal reasoning behind any decisions. She frequently asked for my input on the outcome I wanted, and advocated for me tirelessly until we succeeded in obtaining it. Susan recognized the dramatic and emotional nature of the problem and provided a much needed sense of perspective on the situation. She helped keep emotion out of the discussion and steered the course of the negotiation in a logical manner, which was critical to achieving a successful resolution. She is the model of efficiency and you can trust her to get it done. Thank you Susan!
See more

Best lawyers in Cleveland, OH

See more
star star star star star
22 Dec, 2021 by Frank
Atty Goldstein dots the i's and crosses the t's. You will never wonder "what's going on with my case." He is always right there.
Read more Avvo
star star star star star
31 May, 2018 by Anonymous
Worked with Mr. Goldstein on a housing issue. We were able to successfully settle out of court. He did wonderful work. I definitely recommend Mr. Goldstein as a trustworthy and knowledgeable attorney.
Read more Avvo
See more
star star star star star
18 Aug, 2021 by William
Alex and his firm came highly recommended to my fiancé and I. Despite the glowing recommendations, in addition to Alex, we met with other immigration attorneys, before making official what we knew after meeting Alex — that he was our guy. As a practicing attorney, I had a very good idea as to how the relationship should proceed. Alex exceeded our expectations. Not only was his work-product excellent, he was communicative and accesible to answer our questions. Because of our time-zone difference (15 hours) Alex schedule telephonic and zoom calls at odd hours to accommodate us. Whenever documents were delivered to his office, he’d call us to explain the communication, sometimes before we even opened it. When it came time for our interview, Alex put us at ease with his calm demeanor as he laid out for us, step-by-step, what we should expect. It also helped that immigration officers knew Alex by name and had an expectation that his files would already be in order. At a time when hugs weren’t freely given or accepted, my wife and I - eternally grateful for his efforts - gave Alex a hug for helping our family in very uncertain times.
Read more Avvo
star star star star star
03 Feb, 2021 by Sarah
Attorney Cuic was my immigration lawyer for a span of over 5 years. In this time he was always very welcoming, honest, thorough, diligent and direct.... He always reviewed all my options with me and always continued to advocate for me even when my status became more complicated. I was very lucky to have him by my side through this whole process, and couldn't have asked for anyone better.
Read more Avvo
star star star star star
03 Feb, 2021 by Steve
I attended a church function in Parma Ohio when I saw an advertisement for brown immigration wrote the number down and several months later I contacted the firm an appointment was made and met with attorney Aleksandar Cuic regarding my naturalization process I had some concerns regarding my eligibility to become a U.S citizen after a brief meeting at their office at the downtown Cleveland location attorney Cuic assured me that I would have no issue being naturalized after a delay due to the pandemic and further review from the immigration officials I became concerned to say the least . I contacted attorney Cuic and he and his case manager once again assured me that this was a normal process they worked diligently throughout this entire process at all times putting me at ease .. I since have been naturalized and couldn’t be more satisfied with the team at Brown Immigration I would recommend this firm to anyone needing assistance regarding Immigration concerns and I am grateful to Attorney Cuic and his entire staff ..Steve G Parma Ohio ...
Read more Avvo
See more
star star star star star
27 Jun, 2024 by Anonymous
Andrew and his team are first class attorney's. I have hired them to represent me, and I couldn't be more pleased with the counsel they have provided. They have been thorough, empathetic, and have represented my best interests in what has been the most difficult time in my life. Andrew won't tell me what I want to hear. He gives me facts, his opinion, and options to consider. He likes to think "outside the box" to achieve the goals I have. He emphasizes that I am always in control of the strategy. He and his team make you feel as if you are the firm's only client. He works and fights exceptionally hard for his clients. If he can't help you, he'll tell you on the first meeting. He's that kind of person. I would hire him and his team again in a New York minute. You are in good hands with Andrew.
Read more Avvo
star star star star star
07 Mar, 2024 by Anonymous
Andrew Zashin was highly recommended, and he is the best in the field. I found Andrew to be a no nonsense, straight to the point attorney. He listens intently to every word while he is focused and very clever, having the ability to make everyone feel comfortable. One consultation with Andrew I was at ease knowing, 100%, he knew the law and had the answers. His response time to emails and phone calls is without question lightning speed, while his knowledge of the law is impeccable. Mr. Andrew Zashin has a FIVE-STAR rating for a reason!
Read more Avvo
star star star star star
21 Sep, 2023 by Anonymous
Since my collaborative process has been a disaster, I contacted Andrew as a litigation resource and potential attorney. Unlike his reputation as a “pit-bull” and getting results, Andrew could not have been kinder, compassionate and intelligent during his conversation with me. He has immense knowledge and experience and directed me in a very straightforward manner. I left the meeting with increased knowledge and empowerment.
Read more Avvo
See more
Discover the ideal lawyer
You can search a lawyer by practice area, lawyer name, city, state, or ZIP code
FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Cleveland, Ohio?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
Scroll to top