Reviews

HIGHLY HIGHLY RECOMMEND! This office has done so much for my family and my friends. I cannot speak highly enough about the outstanding legal services and knowledge they provided. The moment I walked through the doors, we were greeted with professionalism, empathy, and a genuine commitment to helping me navigate through my legal issues. The team at Hoover Kacyon is comprised of skilled and knowledgeable professionals who truly care about their clients' well-being. Tad and Joseph both took the time to listen to our concerns, thoroughly explained our options, and guided us through every step of the legal process with patience and expertise. Can not thank this office enough. Through some of my family and friends toughest times, they made the process undoubtedly smooth. We are grateful to have this level of expertise here in Cuyahoga Falls. If you are in need of legal assistance, I wholeheartedly recommend Hoover Kacyon. Thank you again!

Eli was an incredibly effective attorney on my sons traffic violation case. He was able to reduce the charge and overall we are extremely happy with the result.

Tad and Sarah put a solid plan in place and executed it. They always made me feel comfortable and were very responsive when I needed immediate assistance. I can’t say enough great things about them both. I appreciate all of your help!

I was a recent client of Tad Hoover’s. He is an amazing lawyer and everyone in his office is extremely kind. He waited for me to get the money together but still put me on his calendar. My hearing went perfectly and he prepared my evidence very well. He was one of the best legal consultants I’ve ever had and he was my first lawyer. I would recommend him to anyone. He will lend his ear and listen to you and he will try his best to achieve your goal. I have not a single complaint. Tad truly cared and he had me in the loop at all times. He set aside time whenever I called to ease my worries. Thanks to him, my daughters and I no longer have to deal with their abusive father. Thank you very much to Tad and his team who did not judge or discredit me, but did everything they could to help me during such a hard time. If I have any issues in the future, I will be coming back! Thank you!

If you’re looking for a professional estate attorney, KEEP SCROLLING. Attorney Kacyon, his paralegal and his entire staff are unprofessional, overpriced and not at all compassionate. A call to his office (unlikely to be returned) is a waste of your time and money. ***In response to the attorney’s office: to be clear, this is not true. You represented my parents’ estate following a guardianship hearing. I am a beneficiary of the estate. Shall I post a copy of the bill that included many charges that were levied against the estate for emails that I sent? I can certainly do that. If I was not a client of your office, why would there be a charge in my name? This office operates exactly how I described above and their snarky response is an example of that.

Got to work with Joe Bruce. Very knowledgeable and helpful with our case. Would recommend them for contract law related things as that's what we used them for

Terrible. Typical crooked attorneys. STAY AWAY! I was where you are at once. Reading through the terrible reviews, and the positive ones. Do a little more homework and check out Yelp as it is far more helpful. There appears to be an oddly disproportionate ratio of good to bad vs Yelp. The first attorney I worked with was completely inept and provided countless erroneous documents when I provided the correct information up front. To my surprise, I was then charged a fee to fixing THEIR errors. Meanwhile, by my second appointment, the attorney was on a leave of absence. During his absence, I was handed over to one of the partners, with absolutely no communication of the changes. I only found out by receiving an automatic email reply. Furthermore, this attorneys hourly rate was significantly higher than the original one, and I was told I they wouldn’t honor the first hourly rate. Speaking of emails, those will cost you big time. Be sure to have all of your questions ready at once, because if you reply for clarification from one of their highly inexperienced paralegals, you’ll be charged a hefty fee for each response. Other costs include printing physical copies of documents, many of which the county will accept digitally. Later, another automatic email reply came in stating that my original attorney had permanently left the practice - about a week before my court date and zero communication again. Once we decided to not proceed with my case, I had to ask several times for a refund of my retainer, which took a month. The refund was laughable, and of course, I was charged a fee for the unanswered emails while requesting my retainer refund. I can assure you that this is not just an angry, inexperienced person who didn’t understand the process. I have a wonderful attorney that I didn’t want to be involved in this matter, so I went elsewhere for this case by a personal reference. I have waited several months to write this in order to remain as factual as possible. I will be submitting a formal complaint to the bar association.

very professional and knowledgeable, made a huge difference in the end. strongly suggest.

Attorney Eli Heller was absolutely great. He listened to me, believed in me even when I wasn't sure, held my hand (figuratively) throughout the process. His calmness was contagious. He returned my calls and emails promptly as well - and exceeded my desired expected result. I can't say thank you and great job done enough!

Eli Heller is knowledgeable, professional, and friendly. I'm pleased with his representation of me.

Mr. Kacyon was very knowledgeable and, the staff was friendly. I would recommend this firm.