Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“Charles, Lora, and Liz responded to my emails and phone calls within minutes to an hour. I never had to wait hours or days for a response.”
2
Thorough preparation and guidance through the legal process
“When Charles prepped me for my meeting with the creditors, no one can predict exactly what questions will be asked; yet Charles had me so prepared with his extensive questions he covered with me...that every single question I was asked I was prepared for.”
3
Compassionate and understanding approach
“Charles, Lora and Liz made sure my financial documents and disclosures were covered, completed and submitted properly. They are very thorough and knowledgeable...A GREAT TEAM!”
4
Affordable and flexible payment options
“He even worked with me when it came to the payment plan.”
5
Positive impact on clients' credit and financial situation
“After I filed, I was able to get a new car and my credit score went up 60 points already!”
Cons
1
Impatient and condescending attitude from the lawyer
“He is an arrogant, condescending individual. He is inpatient and can be intimidating.”
2
Lack of personalized guidance on future implications of filing decisions
“He needs to listen to your specific needs and give you the pros and cons of your choices.”