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19 Aug, 2024 by Parker leland
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19 Aug, 2024 by Makenzie bynum
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19 Aug, 2024 by Crystal sage
In a very unexpected situation, I chose Banner to guide us through and represent my child. We were disappointed to find out that the $5000 retainer we paid was completely gone before charges were ever filed. And for what ? A few emails and phone calls and 30+ hours of checking OSCN? We never asked him to check OSCN daily and the contract doesn't say he was going to check OSCN daily. And we told him that we were already checking OSCN daily. And that is clerical work. $300/hr to check OSCN? There hasn't even been an arraignment. The attorney didn't go to court even once. The contract stated that there would be an accounting and refund upon request. We never expected the attorney would fill the accounting with 8 pages of checking OSCN. We trusted this attorney to take care of our child in a time of need and feel like our naivety was taken advantage of. Interesting. As a response to your response, if I am not a party to a contract then I would like a full refund of the $5000 that I paid. My name was on that check. And the word retainer is misleading. Just take it out of your contract and call it a fee only. I read the contract and I was ok with it this whole time, because I was under the impression that the $5000 was a retainer and that unused/unearned funds would be refunded. Yes I understood an additional retainer would be due if charges were filed, but I never understood that meant the first retainer was completely used up at that point. My child and my husband were both at the initial consultation and we all believed the same. We never thought it was just a $5000 charge before ever even filing an entry of appearance as the attorney. We thought the $5000 was just to retain legal services and that fees would be deducted from the retainer as legal services were performed. We never, ever thought we were going to be billed $300/hr attorney fees for $20/hr clerical work or that it would cost $5000 for a few emails and phone calls. I guess we learned to always get an attorney to review our contract with an attorney before signing.
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16 Aug, 2024 by James bond
After speaking with a few local firms, including some of the larger ones, I quickly realized my needs would be best met by the Smith Firm. Their professionalism, personal touch and down to business attitude sealed the deal. Tommy helped guide me the process and always put my mind at ease during a difficult time. I highly recommend Tommy and the Smith Firm for your family law needs.
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08 Jul, 2024 by Mona harman
I cannot express enough gratitude for the outstanding service provided by The Smith Firm. After a disheartening experience with a previous attorney who only told us what we wanted to hear and charged a fortune, we were fortunate to find this exceptional firm. We hired The Smith Firm in the middle of a difficult child custody case involving my daughter and granddaughter and multiple types of abuse. Throughout the year-long process Tommy and Chris were not only professional, but compassionate, understanding, and incredibly patient recognizing the immense stress and anxiety we were experiencing. They are true experts at what they do and took the time to clearly explain our legal options, ensuring we fully understood the potential outcomes. Their expertise and strategic approach were evident as they fought hard for us and prevented us from having to go to court by securing a settlement we are very, very happy with. The firm's transparency about costs was also greatly appreciated - all charges were clearly explained, fair, and well-earned. I would 100% recommend Tommy, Chris, and their team and would immediately hire them again should the need arise.
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03 May, 2016 by Shannon
Bryan was my attorney during a difficult time for me and my children with an abusive ex-husband. He gave me my options, listened and was willing to go the extra mile for me as his client. Great job in court and I couldn't have asked for a better attorney.
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28 Jun, 2022 by Andrea michele
He responded quickly to fb messenger from his fb page. Friendly, knowledgeable.
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08 Nov, 2021 by Dania pearson
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17 Oct, 2020 by Claire
We had a wonderful experience using Madelaine to help with our estate planning, wills, power of attorney documents, etc. Madelaine was extremely thorough and patient with us. We went through multiple phases of revision as things changed in our lives and she did not mind at all. We also struggled to get our documents notarized due to covid and she assisted with this and was very flexible, even joining us on a weekend and an evening to get things squared away. It’s a relief to have all those documents completed. We would use her again in a heartbeat.
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  1. What experience do you have with cases similar to mine?
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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