Reviews

Overall rating

star star star star star
5.0 127 reviews

Sue myers

star star star star star
14 Oct, 2021
Our insurance company would not pay for a fairly large claim having to do with a family member's mental illness. Marc recently helped us get together the correct documents, plus wrote letters proving the legitimacy of our claim. Besides that, he was caring and understanding about the stresses our family went through. The insurance company ended up paying for their fair share of the claim, which is all we were asking for. We appreciate the diligence and caring shown by Marc Johnston.
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Casey perry

star star star star star
14 Oct, 2021
I got into a wreck in 2016, called marc, he called me in and we talked about everything involving the accident. He gave me a straight up answer, so i used him to represent me. In 2017, i was hit again, he represented me on this one also. The whole process was seamless. Anytime i had a question they answered it very quickly. When it came to preparing for parts of the case, he told me this is how this is going to go and thats exactly how it went. If you need some to represent you, marc should be the only one you visit. YOU WILL NOT BE DISAPPOINTED WITH HIM! HIGHLY RECOMMENDED!!!
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Kelly johnson

star star star star star
14 Oct, 2021
Amazing service and advice! I called, got help and extra advice for free. This place is legit!
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Todd foster

star star star star star
14 Oct, 2021
I was referred to Marc from a friend, who had a very favorable outcome with his services. After seeing all of Marc's reviews and especial the peer reviews, I decided to try his free consultation, to see if he could help. Marc listened to my issue and happily gave me some advice. There was no pressure for a retainer and he recommended I try a couple of avenues first and then hire him if they didn't work. His advice worked great and I was able to get things settled on my own. I'm almost certain it wouldn't have worked in my favor, if it wasn't for Marc's help. It was very refreshing to have an attorney who wants to help and not just take your money. I will definitely use Marc in the future and won't hesitate to refer him to anyone else.
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Wendys joshua

star star star star star
14 Oct, 2021
A Very Effective Negotiator: I found Marc Johnston online and then after our initial meeting hired him to represent me with several insurance companies that should have reimbursed me for my out of pocket costs. Marc was very adept at applying appropriate and increasing pressure on the insurance companies. Marc was very good about keeping me informed about what he was doing on my behalf and his opinion on what next steps to take. Ultimately the insurance companies settled before we filed a lawsuit. The outcome settlement was quite a bit more than I had hoped or expected. I was very happy not to go through the time and expense of a lawsuit. I attribute these great results to Marc’s professionalism and expertise at negotiating with the insurance companies. I recommend Marc without reservation.
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Bob fee

star star star star star
14 Oct, 2021
My opinion and experience with the Johnston Law Firm was nothing but positive. I was out running on a road above Portland's Forest Park, Skyline Drive. I choose to to stay off roads, would rather run trails. I was running against traffic coming at me for a best view for a short distance back to my car, about 3/4 of a mile. A vehicle traveling in the same direction I was running crossed the center lane, made a hard turn to avoid hitting me but caused there vehicles rear end to knock me into a ditch filled with rocks. I spent 9 days in an ER, unconscious and followed with 3 separate Rehab facilities. I suffered a traumatic head injury that thankfully is continuing to minimize. I was on disability leave from work for 6 months. I was very fortunate, could have been much worse. The Johnston Law Firm (JLF) represented me and turned one stone over after another to minimize the $170,000 worth of medical costs awaiting me and provide me with a settlement that benefited me in my medical recovery and financially. I have nothing but thank you to say for all JLF did for me, my family and friends. I only have this review to correlate the positive experience I had and how fortunate I am for the remainder of my life. Thank You, Bobby "Thankful" Me
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Randy wells

star star star star star
14 Oct, 2021
Marc Johnston of the Johnston Law Firm has been an asset to my business, my family and myself. I first contacted Marc in 2011 because my health insurance company was refusing to pay thousands of dollars in medical bills I had incurred. At the end of hope and looking at having a debt that would cause incredible strain on my finical situation, I desperately searched for an attorney that I could trust and that would fight for me. Marc worked with me, fought hard, and within two months my insurance company paid my medical bills in full. Two years later my company was having an issue with an insurance company regarding some of our equipment. I contacted Marc Johnston again just to ask if I had any recourse. Within a month the insurance company paid and saved my business over 20k in equipment repair cost, another win for the Johnston Law Firm. While attending college at U of O my daughter was in a major accident when she was rear-ended by another car and was pushed into other vehicles. Before my daughter could even see a Dr. the auto insurance company started calling her trying to get her to say she wasn’t injured and was fine. Her car was totaled from both the front, back, and side to side, she was not fine. I called Marc and asked for his guidance once again. Although his office is based out of Portland, he instantly took control of the situation, stopped the harassing calls to my daughter Maggie and worked with her for a year though her physical recovery; Marc made sure Maggie received full compensation. This was an indescribable relief for a Father that lives thousands of miles away in Alaska. In 2015 my company was having issues with a new piece of equipment we had purchased for over $150k and the manufacture was ignoring the severity of the situation. After months of trying to work with said manufacturer, I once again called the Johnston Law Firm and asked Marc what I should do. This situation was beyond difficult, but Marc never gave up, in fact, he never even suggested I give up. After a year Marc was able to get the manufacture to take the equipment back and return our company’s payment. This was no simple case, and I had been told by many that there was no way we could come out on top. However, Marc doesn’t give up, he pushes and pushes until his clients receive exactly what they are owed. I have been an entrepreneur since I was 19, and I have had my share of obstacles, and the ones mentioned above were big enough to destroy my life’s work. I found Marc via a Google search, and still to this day, it’s the best thing the Internet has done for me and my family. I do not say this lightly, Marc is not only a dedicated attorney, and he has become a friend to myself and my family. I highly recommend Marc and the Johnston Law Firm. -Randy Wells
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Jen wells

star star star star star
14 Oct, 2021
Marc Johnston provides a direct, compassionate consultation. I always feel comfortable speaking frankly to him. During my case, I never felt alone or felt like I needed to question the process. Marc's follow up is outstanding. I am so grateful to know if I ever needed his services again, he would be in my corner, without a doubt.
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Scott jacobs

star star star star star
14 Oct, 2021
In 2016 I was involved in two car accidents due to the careless actions of another driver.The first accident I was hit by a driver who ran a red light The impact broke my collarbone And totaled my truck Resulting in surgery to repair my collarbone. I called the Johnston law firm and talked to Marc I told him what happened to me he said I had a good case And if you hire me I will work hard for you Hiring mark Was a very wise decision Marc and his team stepped in and handled Everything for me Then a couple months later I was rear-ended This law firm carried me through the most horrible time of my life.They assisted me throughout my recovery all the way to the settlement. They were great in talking to debtors/bill collectors, so I was not constantly harassed...Marc was very forthright about every aspect of my case.He is one of the most prepared Lawyers I have ever met,he handled my case with, what seemed to me, to be the utmost care and attention.Marc and staff were absolutely professional and personable. His staff is just as prepared and driven as he is thank you Julitta and Karen You will not find a better Lawyer anywhere. words are not enough to express my gratitude.
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Steve specht

star star star star star
14 Oct, 2021
In 2014 I had both hands broken in a car accident. I wasn't sure what to do when I started to get letters from the drivers insurance company , forcing me to worry about my future and what I was going to do ! So I sat down with Marc and told him my story. He understood and after that first visit I knew I needed his help. I made the decision to hire him, best thing I ever did. His firm made sure my rights were taken to heart. I received lost wages and when my employer informed me I could not come back to work due to my injuries, Marc was there to Help, he is easy to talk to and always keeps everything confidential. Insurance companies are not fun to deal with ,having Marc there to help made the difference. If you are having troubles and need a lawyer, call the Johnston Law Firm you will be happy you did. I now can go on with my life. Thanks Marc
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Nancy hale

star star star star star
14 Oct, 2021
The Johnston Law Firm represented my sister and me on a case against an insurance company who wanted to deny our rightful benefits to our Father’s life insurance policy that he had paid into for 30 years. They wanted to pay us 80% less than its full value. The Johnston Law Firm treated me friendly and professionally. In our discussions regarding our case Marc was always honest and forthcoming with his expectations and our options. Mark’s passion regarding the insurance’s wrong doing of my father’s and to my sister and I was portrayed in his negotiation letters to the insurance company. Marc negotiated strongly on our behalf. When we thought we had lost Marc discussed one last prospect. We hired someone to do research in depth that was all encompassing of Oregon’s laws and procedures on paperwork, elder laws, and other legal formalities. Marc’s solutions were creative and strong. I was always kept apprised as the case progressed and kept informed either by Karen or Marc. Marc and I discussed costs and we negotiated a fair price. Marc was always willing to discuss our arrangement and worked with us on the costs trying to keep them down. If you want to work with friendly, compassionate, and down to earth professionals I would recommend The Johnston Law Firm to any consumers denied wrongfully by an insurance company.
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Katrin platt

star star star star star
14 Oct, 2021
**update 11/15/2018. After originally posting a review, Marc Johnston reached out to me. He is very professional and took my review serious. He reached out to correct his website to reflect his services. He apologized and went way above to make it right which he didn’t have to do. I would highly recommend you reach out to him if you need his service. Old review: This is not a review of Marc Johnston or his services as a lawyer. I was looking up a lawyer for an insurance claim and his firm was the first suggestion. After going to his website there were many areas that claimed that they handle the type of claim I needed a lawyer for. I called the number and the first woman I spoke with told me that they don’t so I pointed out that the website says that they do she responded with a snobbish attitude that I can call the Oregon Bar and quickly hung up with me. Feeling dismissed, I decided to check the website a little more thoroughly and it does in fact say that they do. I called back and spoke with a different woman who connected me with their paralegal, she also said that they don’t handle those type of claims and recommended a lawyer for me. You shouldn’t advertise that you handle claims that you in fact don’t. You should also train your ladies answering the phones about professionalism and how to use better manners when speaking with someone.
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