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11 Jun, 2015 by Heidie
I sat with Andrew and cried my heart out over an injustice put upon me. His reply was a trespass warning sent to me by certified mail. This is no way to treat a customer. Looks like I have enough characters to tell you what happened and I think I will, it's just an incredible story. In 2010 an Umpqua banker sent me to a private lender because I didn't have good enough credit for a small loan. I was told that in one year to come back and I would have established credit and she would issue me a conventional loan. I came back in one year and the company I paid that pays the private lender does not report to Equifax so I was at square one and a shrug of the shoulders was all I got. Not "Here let us help you". It took me until 2015 to establish good credit. I invested the loan in source material immediately so I could pay the money back over a four year time span. So I wasn't able to return the loan from the private lender and have gotten caught in a very frustrating financial trap. Get this the loan is for 15% interest only I was advised that that wasn't too bad because I'd be issued a conventional loan and have credit and all would be ok. By now of course I know this was terrible advise and it would seem she should have a fiduciary duty as a banker to inform me, the customer who had never borrowed money before of the Equifax stuff. I never heard of them at that time did not have a credit card never had one, all of this the banker was apprised of. I would have done due diligence but was led to believe "just come back in a year with your payments and we'll set you right up." I asked for the promised loan in Feb. 2015 and was told no. I have paid 29K in interest alone trying to establish the credit rating they required. I went to Umpqua headquarters May 27th 2015 and told this to Andrew Ognall, mind you I am crying and carrying on, this has caused me a lot of grief, let me tell you. This is breach of contract pure and simple. There is an interview on You Tube with the CEO by Jeanne Bliss at the 4:12-4:55 he states he gives his permission to his bankers to make decisions. This banker gave me her word and when I could finally meet my end of the contract I was denied. I explained this to Andrew Ognall and today I am served with a trespass warning I declare this is no way to treat a loyal customer. I have written to the CEO 5 times this year, my first was begging for the promised loan, pretty good letters too and nothing, I asked for a meeting with him and not even a email. I would bet you that the minute I push submit they close my account. This is an incredible institution with a very cold hearted lawyer. I would not recommend Andrew Ognall if you are looking for tenderness and understanding.

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05 May, 2018 by Janellen
Justin met my needs and excelled. He had the integrity and patience I needed. Thank you Justin
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14 May, 2011 by Robin
I was very pleased with Justin Baxter if I ever need an attorney I will be calling him and will refer him to my family and friends.
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13 May, 2011 by Adam
I went to Justin Baxter of Baxter and Baxter after an internet search, for help with problem with a debt collector. He treated me with respect and was very knowledgeable. He made sure that i knew my rights, responsibilities, how the case would be handled, possible outcomes, and possible risks. Although I hope to never be in need of his services again, If the need arose, I would contact him and his firm without hesitation. I would definitely reccomend him to anyone in need of help with a debt collector.
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15 Apr, 2024 by John navarro
Ryan Scott is an absolute legend. I called him because he was recommended by a friend and gave him everything I had. He took it upon himself to contact the right people and figure out what my options are, all before discussing giving him a dime. Truly a man who cares about justice and doing the right thing. I can’t recommend him enough.
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22 Jan, 2024 by Tori ann
Has respect for everyone involved. Keeps the client, family, and everyone involved "in the loop." He cares and goes above n beyond. THANK YOU RYAN!
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01 Nov, 2023 by Nicole
Jennifer has to be hands down the most amazing person I’ve ever dealt with in the legal world. I don’t know if I can find the words to express my gratitude for her. She was so professional, knowledgeable, understanding, and most of all she kicked butt in the courtroom. I would recommend her to handle anyone’s case in a heartbeat.
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14 May, 2024 by Kieran sikdar
I am so grateful to have found Susan and her colleagues at Res Nova Law. Over the last two years they have helped me with a patent, trademark, contract documents, and also have provided wonderful general business support. As a first-time business owner, I am eternally grateful to Susan and her team for their guidance that has given me confidence in my path forward. I highly recommend Res Nova Law!
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13 May, 2024 by W bruns
Susan Ford helped me prepare for a small claims case (where I represented my company) for a customer that sued us for nearly $5,000. Before hiring Susan I had checked with two other lawyers but I did not feel confident. Susan helped with both the mediation and the final court hearing. With her knowledge in my brain, I was able to make a clear and coherent explanation of events. The judge decided the case in my favor. I recommend Res Nova for anyone dealing with business issues in Oregon.
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13 May, 2024 by Richard weber
We've worked with Susan Ford for many years and have always had excellent advice and counsel. We've established a number of Trademarks, and Susan has helped defend those trademarks. She has also helped us evolve from a sole proprietorship to a partnership to an LLC and provided all the legal advice and services necessary to get it right. When it comes to legal and business advice, Susan is our "go-to" resource.
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