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09 Mar, 2024 by Jason
I am the custodial parent and was being challenged on my behavior with my 12 year old. Child protective services were called to investigate an accusation of withholding food. The case was deemed unfounded. My child’s mother apparently desired a second opinion. This is when I called the firm Austin Batalden worked at. Batalden was happy to meet with me and my wife for the consultation fee. While speaking with her, she exuded a confidence to handle our legal situation. Based on her appraisal, Batalden estimated the cost would end up being a few thousand dollars if things went smoothly, and perhaps ten thousand dollars or more if they did not. Once Batalden began working on my case, I began to lose confidence in her. I tried to encourage Batalden to be more assertive with the facts already available, and I kept getting the sense that she did not want to be too strong with the opposing counsel. The opposing counsel was being quite strong however, and when I had spent about four thousand dollars, I decided to seek out a different attorney. I hired a new attorney. Batalden’s firm, aware of my disappointment, transferred my case for the associated clerical fees. I was quite relieved once I began to work with my new attorney. What I learned is that attorneys can often sound intelligent, and indeed are intelligent in terms of law, but that does not inform clients as to their competence other areas related to their job. My opinion is that Batalden was disinterested in my case and my perception was that my case got away from her before she realized it. I also perceived and felt that she was not interested in me and my well-being as a person experiencing a difficult situation evolving into a crisis. My mental health and that of my wife and whole family suffered through the next two years to have our matter eventually go before a judge. I believe this could have been avoided. I remain my child’s custodial parent and my child’s mother was ordered supervised visitation and mandatory professional coaching. I would not recommend Batalden for any matter that had more nuance than simply navigating the legal system. The total cost of my court ordeal was around 50 thousand dollars. I believe this too could have been avoided.
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27 Feb, 2024 by Meeta
I hired Austin for my divorce and recently for my custody case. Austin is one of the most genuine people I have ever met - she is very knowledgeable about family law and puts the childs interests above everything else. She is not only a great lawyer, but a very patient, strategic advisor on how to proceed with your case. She responds quickly and communicates very well.
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17 Jan, 2024 by Hannah
Austin Batalden has been an incredible attorney for my family and I. Austin took amazing care with my case. She made sure that everything was done correctly. She communicated everything clearly and easily. I really appreciated her realistic approaches to a turbulent situation. If you are looking for a family law attorney, you cannot do better than Austin. Knowing that you have someone competent and empathetic handling a sensitive issue brings priceless peace of mind.
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12 Aug, 2021 by Anonymous
I deeply regret hiring Austin to represent me during my divorce. The resulting judgment was a disaster where the plan to increase parenting time with my children was not robust enough and simply fell through without any alternative. I was stuck with very little parenting time and had to hire another lawyer to undo the mess that Austin created, costing me tens of thousands of dollars more. Even worse, Austin bailed on me with merely 48-hours notice while the judgment was being finalized. She partnered with other lawyers to create her own office, hoping that I would follow and keep her as my lawyer. What a joke. Throughout my divorce, Austin provided very little--if any--counsel, merely forwarding emails from the other party to me. She wouldn’t add any analysis, options, or comments to help solve problems created by the other party as they came. She typically had no hindsight into the unreasonable proposals from the other party, leaving it to me to understand whether the methods used by my former spouse to intimidate me were just smoke and mirrors or could be actual bad news for me. Austin’s inability to truly represent me added a lot of stress to an already nerve-wracking situation for me. The icing on the cake was that every single piece of correspondence or legal document that Austin wrote was full of spelling mistakes and typos. I had to spend an unreasonable amount of time proofreading emails and documents that were poorly written. I stuck with Austin because I didn’t know better and was afraid of changing my lawyer in the middle of the process. I was aware that she wasn’t doing a great job but I didn’t realize how catastrophic her skills were until I hired a real lawyer who knows how to advise, protect, and represent their client. Do not hire Austin, especially if your case is very conflictual. She is not mature enough to be a lawyer.

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14 May, 2011 by Robin
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13 May, 2011 by Adam
I went to Justin Baxter of Baxter and Baxter after an internet search, for help with problem with a debt collector. He treated me with respect and was very knowledgeable. He made sure that i knew my rights, responsibilities, how the case would be handled, possible outcomes, and possible risks. Although I hope to never be in need of his services again, If the need arose, I would contact him and his firm without hesitation. I would definitely reccomend him to anyone in need of help with a debt collector.
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15 Apr, 2024 by John navarro
Ryan Scott is an absolute legend. I called him because he was recommended by a friend and gave him everything I had. He took it upon himself to contact the right people and figure out what my options are, all before discussing giving him a dime. Truly a man who cares about justice and doing the right thing. I can’t recommend him enough.
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22 Jan, 2024 by Tori ann
Has respect for everyone involved. Keeps the client, family, and everyone involved "in the loop." He cares and goes above n beyond. THANK YOU RYAN!
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01 Nov, 2023 by Nicole
Jennifer has to be hands down the most amazing person I’ve ever dealt with in the legal world. I don’t know if I can find the words to express my gratitude for her. She was so professional, knowledgeable, understanding, and most of all she kicked butt in the courtroom. I would recommend her to handle anyone’s case in a heartbeat.
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14 May, 2024 by Kieran sikdar
I am so grateful to have found Susan and her colleagues at Res Nova Law. Over the last two years they have helped me with a patent, trademark, contract documents, and also have provided wonderful general business support. As a first-time business owner, I am eternally grateful to Susan and her team for their guidance that has given me confidence in my path forward. I highly recommend Res Nova Law!
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13 May, 2024 by W bruns
Susan Ford helped me prepare for a small claims case (where I represented my company) for a customer that sued us for nearly $5,000. Before hiring Susan I had checked with two other lawyers but I did not feel confident. Susan helped with both the mediation and the final court hearing. With her knowledge in my brain, I was able to make a clear and coherent explanation of events. The judge decided the case in my favor. I recommend Res Nova for anyone dealing with business issues in Oregon.
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13 May, 2024 by Richard weber
We've worked with Susan Ford for many years and have always had excellent advice and counsel. We've established a number of Trademarks, and Susan has helped defend those trademarks. She has also helped us evolve from a sole proprietorship to a partnership to an LLC and provided all the legal advice and services necessary to get it right. When it comes to legal and business advice, Susan is our "go-to" resource.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Portland, Oregon?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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