Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly knowledgeable and respected in family law
“Mark is extremely knowledgeable and very well respected by the court system in this area and any other in family law.”
2
Compassionate and works hard to find a good outcome
“He listens, is compassionate, and works very hard to find a way through the muck into the light of a good outcome.”
3
Responsive and effective in communication
“He was very available and made excellent contact with us and the other parties involved.”
4
Transparent and keeps clients informed
“Mark always maintained transparency, copying me on all correspondence with opposing council and always consulting with me prior to making any decisions.”
5
Highly professional and knowledgeable
“Mark's professionalism and knowledge of the law as it related to my case.”
Cons
1
Can be disinterested or intimidated in certain cases
“when we met she seemed very agitated, and needed calming and reminding to give me copies. From this point forth all my pertinent contact was directly with Mark, who usually seemed disinterested and intimidated by a female opposing counsel.”
2
Issues with staff responsiveness and organization
“I was instructed to direct contact through his assistant, who did not respond. I had very sporadic returns from Mark's office throughout my case until near the end.”
3
Potential to overcharge or mislead clients
“Didnt file as I requested. Wanted to use people that he associates with and not the best for the actual job. Misleads by misquotes, tries to confuse and runs up the tab by you having to repeat the same information over and over and over again.”

All reviews

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03 Sep, 2024 by Patricia
Mark Kramer has no integrity. I hired Mark: he represented me for over a year, and sat on his *ss for 12 months, when it came time for the trial, the bottomline is, - - he was unprepared and a slam-dunk situation became the other parties' easy win...
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02 Jan, 2024 by Anonymous
Find any other practice than Kramer and Associates. When I paid my fee to discuss my case Mark came late to my appointment and was unprepared to discuss. He had me believing we had a chance to fight my case. If I would have known this was all a waste of time, I would not have spent the time, effort and emotional toll on fighting. I had to pay a second time to have a different Lawyer in this firm to look at my case. This one at least listened and was prepared to discuss my case. The worst I dropped my case and had to fight to get any sort of refund remaining on my retention fee. Mark told me refund would come in to 50% installments. Absolutely unacceptable as the client we are REQUIRED to pay their fee.
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17 Mar, 2016 by Brad
Upon hiring Mark I had a critical filing deadline to contest a fraudulent restraining order, which he missed. I was instructed to direct contact through his assistant, who did not respond. I had very sporadic returns from Mark's office throughout my case until near the end. When his assistant, who seemed perpetually distracted, finally returned my emails she had botched paperwork enough to where I felt it necessary to physically visit her at the office, then when we met she seemed very agitated, and needed calming and reminding to give me copies. From this point forth all my pertinent contact was directly with Mark, who usually seemed disinterested and intimidated by a female opposing counsel (or too close). Contact was so degraded at times that I was accused by the opposition of deliberately delaying, among other allegations of obstruction, insult tactics, and slights, but I was never defended by Mark. When I contacted his office by phone or visited, the office receptionist was very unfriendly and unaccommodating. She came to be known as The Gargoyle at the Gate. Come to find out that the assistant I tried to depend on had quit during my case. There was eventually a settlement that was essentially what I had originally offered prior to involvement of two lawyers, and a ridiculous amount of time and extraneous expense for no worthwhile assistance. I believe I could have negotiated this case, and representing and defended myself as well or better pro se.
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23 Jan, 2016 by Laura
Mr. Mark Kramer has got to be the most honest attorney that I have ever dealt with. From the moment that I sought his council he has been direct and honest. When I had my first consult with him he said you may lose this case, as it is a hard case to fight. Mr. Kramer has made me feel like I am part of a Team and not just his client in this case. He pays attention to the detail but leave no weight to the small stuff. The Old saying is you can’t fight the Government; this saying is untrue with Mr. Mark Kramer by my side.
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06 Jan, 2016 by Carol
Mark did an excellent job for us. We are back in the loop with our beloved grandson. Mark is extremely knowledgeable and very well respected by the court system in this area and any other in family law. He listens, is compassionate, and works very hard to find a way through the muck into the light of a good outcome. He was very available and made excellent contact with us and the other parties involved. He was very efficient and effective in the use of time. I would highly recommend his skill and abilities as a lawyer, in general, and especially in the area of family law.
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14 May, 2024 by Kieran sikdar
I am so grateful to have found Susan and her colleagues at Res Nova Law. Over the last two years they have helped me with a patent, trademark, contract documents, and also have provided wonderful general business support. As a first-time business owner, I am eternally grateful to Susan and her team for their guidance that has given me confidence in my path forward. I highly recommend Res Nova Law!
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13 May, 2024 by W bruns
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13 May, 2024 by Richard weber
We've worked with Susan Ford for many years and have always had excellent advice and counsel. We've established a number of Trademarks, and Susan has helped defend those trademarks. She has also helped us evolve from a sole proprietorship to a partnership to an LLC and provided all the legal advice and services necessary to get it right. When it comes to legal and business advice, Susan is our "go-to" resource.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Portland, Oregon?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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