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13 Nov, 2018 by Keili
This review is solely based of off the experience with follow up and initial conversation with intake to pursue a consultation with an attorney at this firm. After speaking with Kyle the office coordinator so called “Office Manager” KYLE last week about scheduling a consultation with one of the attorneys on a time sensitive issue I was told I would be contacted via email later that day with some dates and times available. With no response still as of today and several attempts to call in to try and schedule with no return calls back I can see why prior reviews with the same experience are apparent. More so I continued to try to make a consultation appointment yet again this morning and spoke with the receptionist who let me know KYLE was the only one who could schedule the consultation and he was unavailable. It wasn’t until informed the receptionist of my frustration and experience with no follow up from KYLE and I wanted to speak with his higher up that he was instantly available. He reassured me he had emailed me yesterday from our first initial conversation a week a go and deemed himself that should have sufficed in lieu of not returning any calls prior that week with my time sensitive issue. After I let him know of his poorly conducted attempt to contact me back he then let me know non of the attorney’s were available or could take my case. His exact words were “no one is available until after the new year”. I understand completely that the firm has many cases as they came highly recommended but as a smaller firm it should not take over a week to get a response from a schedule coordinator to let a possible future client that all the attorney’s are unavailable until after New Years. Really?? After calling KYLE on his lack there of his demeanor completely changed and I asked to be re routed to the front desk. Instead of being professional he asked why and why did I need to talk to the receptionist. I let him know that I wasn’t going to continue the conversation with him and would like to speak with the front desk. This is when he informed me that he was the Office Manager and anything that needed to be left with the front desk he could be made aware of. Interesting how if you a not even a client but a prospective and that’s how you are treated then how actual clients are treated. All in all I believe this was a way letting me know to dodge this firm like a bullet.

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05 May, 2018 by Janellen
Justin met my needs and excelled. He had the integrity and patience I needed. Thank you Justin
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14 May, 2011 by Robin
I was very pleased with Justin Baxter if I ever need an attorney I will be calling him and will refer him to my family and friends.
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13 May, 2011 by Adam
I went to Justin Baxter of Baxter and Baxter after an internet search, for help with problem with a debt collector. He treated me with respect and was very knowledgeable. He made sure that i knew my rights, responsibilities, how the case would be handled, possible outcomes, and possible risks. Although I hope to never be in need of his services again, If the need arose, I would contact him and his firm without hesitation. I would definitely reccomend him to anyone in need of help with a debt collector.
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15 Apr, 2024 by John navarro
Ryan Scott is an absolute legend. I called him because he was recommended by a friend and gave him everything I had. He took it upon himself to contact the right people and figure out what my options are, all before discussing giving him a dime. Truly a man who cares about justice and doing the right thing. I can’t recommend him enough.
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22 Jan, 2024 by Tori ann
Has respect for everyone involved. Keeps the client, family, and everyone involved "in the loop." He cares and goes above n beyond. THANK YOU RYAN!
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01 Nov, 2023 by Nicole
Jennifer has to be hands down the most amazing person I’ve ever dealt with in the legal world. I don’t know if I can find the words to express my gratitude for her. She was so professional, knowledgeable, understanding, and most of all she kicked butt in the courtroom. I would recommend her to handle anyone’s case in a heartbeat.
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14 May, 2024 by Kieran sikdar
I am so grateful to have found Susan and her colleagues at Res Nova Law. Over the last two years they have helped me with a patent, trademark, contract documents, and also have provided wonderful general business support. As a first-time business owner, I am eternally grateful to Susan and her team for their guidance that has given me confidence in my path forward. I highly recommend Res Nova Law!
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13 May, 2024 by W bruns
Susan Ford helped me prepare for a small claims case (where I represented my company) for a customer that sued us for nearly $5,000. Before hiring Susan I had checked with two other lawyers but I did not feel confident. Susan helped with both the mediation and the final court hearing. With her knowledge in my brain, I was able to make a clear and coherent explanation of events. The judge decided the case in my favor. I recommend Res Nova for anyone dealing with business issues in Oregon.
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13 May, 2024 by Richard weber
We've worked with Susan Ford for many years and have always had excellent advice and counsel. We've established a number of Trademarks, and Susan has helped defend those trademarks. She has also helped us evolve from a sole proprietorship to a partnership to an LLC and provided all the legal advice and services necessary to get it right. When it comes to legal and business advice, Susan is our "go-to" resource.
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