Reviews

Many years ago I co-signed for a student loan. 2 years ago I began getting calls and emails from a company claiming to own the paper on the loan and even filing in the court to hopefully achieve a summary judgement against me. Rather than stick my head in the sand (as many people do), I went looking for counsel. The first two “companies” I spoke with were as bad as the collection company itself and wanted huge upfront fees that I could not afford. Somehow in one of my searches online I happened on Chris and reached out to him with only days to spare before my scheduled court appearance. We had a long phone consultation and he agreed to help me. Chris calmed me down and put my initial fears to rest. He was able to wade through the ins and outs of this particular “student loan” and get it settled fairly and quickly. I am not able to discuss particulars, but I am one happy client. I heartily recommend Chris Mertens.

After being served papers by the Sherrif's Department, for a loan that I had forgot even existed, Chris guided us through a very difficult time, and in the end, won our lawsuit. Although we live several hours apart, Mr. Mertens established strong communication with me via email, phone, and text. He proved to be a very detail oriented person, and was able to communicate very clearly with me about what was happening with our case. The case first went to arbitration, at which time Chris drove to my hometown to meet with me and talk in person. I was very impressed by the level of attention he was giving my case, but then again, it was my first lawsuit, and I wasn't sure how much attention I should be getting. However, it became clear to me that Chris was going way above and beyond for me and my family, when he told me that he needed me to send a document to him that day because his wife was going into labor with their child. I was so grateful at that moment to have him on my side. During arbitration, the judge ruled against me without really considering what Mr. Mertens had reported. After the decision, he gave me some options as far as the next step. One of the options was to keep fighting. I was scared, but Chris told me he was confident, and I am so glad that I trusted him! Mr. Mertens submitted the appeal to the court ( I think that is what it is called) and the evidence was included. The judge ruled in my favor this time, stating that the statute of limitations was in effect, as well as other stuff that I don't really remember. In the end, Mr. Merten's hard-work, attention to detail, and immense knowledge of the law had prevailed. I wholeheartedly recommend Chris Mertens to anyone seeking a lawyer to help fight student loan companies. He will work tirelessly for you, and be honest about the outlook.

They got a chill secretary

Trying to litigate a complex civil case. I'm disabled physically and have PTSD and am low income and they could not help me.

My wife and I met with Chris to discuss our private and federal student loan balances and the options and strategies we have. From the moment we first emailed Chris was responsive, helpful, and courteous. He was thorough and organized in detailing the financial information he wanted to collect from us to help us understand our go-forward options. We arrived at our initial consultation and Chris was prepared with detailed notes and it was clear he completely read through the information we provided. During the consultation Chris walked us through our options for each loan and gave us many useful tools to craft our plan. After the consultation Chris followed-up with a detail email reviewing what we discussed, a valuable tool we will refer to along our journey to financial freedom.

Laid-back law firm offering free initial consultations.

Was referred to this group so I called to schedule a consultation. When I came in for my appointment, the receptionist said they don’t have me down on the calendar and blamed it on another employee. They didn’t make any time for me even though I took time out of my busy schedule to drive across town. I jus think this is poor customer service.

Absolutely fantastic folks! Very kind and helpful. I recommend them highly!

Christopher Mertens helped me with my student loan with which I have been fighting a losing battle for over 20 years Contacting him for help was the best decision I could have made I finally feel in control of the situation and see light at the end of the tunnel thanks to him I found him to be very knowledgeable, professional, always quick to respond and I learned a great deal from him in this process. I feel that he really went above and beyond to help me. The results of his work with my student loan are saving me over 14,000.00 this year alone. I was able to feel confident in how to handle things and I have hope for a resolution for the first time in over20 years. It’s s great feeling and I am grateful for his help. I would highly recommend Christopher Mertens.

Michelle Freed has helped me out a few times with excellent advice! She will always be my first contact in any legal matter. I know that she delivers and I would trust any referral from her as well.

I refer many people to Eblen Freed based on their good work and good people.