Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly experienced and professional lawyer
“Susan Ford was ready as our attorney and carefully executed the plans associated with her strategy. She is willing to 'go to the mat' for our case.”
2
Provides valuable legal guidance and support
“My consultation with Susan Ford helped me to navigate the legal issues I was facing while making a documentary. Moving ahead, I have every intention of working with Susan again.”
3
Achieves successful outcomes for clients
“Susan Ford explains everything in detail and made the process a better learning experience. She helped me out big time, felt at ease during the whole process.”
4
Knowledgeable in various legal areas
“Susan is experienced litigators who fight aggressively to achieve the best possible outcome and protect her clients' business interests. Her area of expertise is not limited to litigating partnership disputes, breach of contract, breach of fiduciary duty or corporate opportunity disputes.”
5
Reasonable pricing
“Susan is a very nice attorney and is super reasonable with her prices. I definitely recommend Susan!”
Cons
1
Poor organization and communication
“Susan used her many years practicing law as her reason for charging considerably more for her services. She filed my trademark and a straight forward estimated to take 9 months to 1 year process took nearl”
2
Dishonest and unethical practices
“She lied to me, she had a paralegal, she WAS NOT doing the work like she had told me during our consultation. So when the first round of mistakes popped up she blamed it the person she had do all the work and then turned around and demanded I must pay her ”
3
Lack of transparency and client-centric focus
“When I hired Susan she had her own law firm. But then 9 months after filing my application (surprise) more problems popped up and she demanded I must repay the initial retainer amount ALL OVER AGAIN since she is NOW with a new law firm. She had merged law firms and not informed me.”

All reviews

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05 Jan, 2022 by Hirad
Susan Ford explains everything in detail and made the process a better learning experience. She helped me out big time, felt at ease during the whole process. Susan is experienced litigators who fight aggressively to achieve the best possible outcome and protect her clients’ business interests. Her area of expertise is not limited to litigating partnership disputes, breach of contract, breach of fiduciary duty or corporate opportunity disputes. She knows litigation is not about her, but about achieving the best outcome and she knows how to do it. She is a very nice attorney and is super reasonable with her prices. I definitely recommend Susan!
star star star star star
12 May, 2021 by Merna
When an unexpected copyright issue came up for my company, Susan responded quickly and thoroughly. She helped me sort out the critical issues and offered guidance which allowed me to quickly resolve this challenging issue.
star star star star star
15 Oct, 2020 by Anonymous
Susan used her many years practicing law as her reason for charging considerably more for her services. She filed my trademark and a straight forward estimated to take 9 months to 1 year process took nearly 2 years. The delays resulted from: her poor organization, changing law firms, and mistakes on my application just to name a few. During my phone consult she assured me hiring a seasoned lawyer (her) would insure my paperwork would be filed correctly and that I'd avoid common mistakes other less seasoned lawyer would make. What ended up happening was a series of problems which she kept referring to as unfortunate. She lied to me, she had a paralegal, she WAS NOT doing the work like she had told me during our consultation. So when the first round of mistakes popped up she blamed it the person she had do all the work and then turned around and demanded I must pay her $350 per hour to fix the issue. Since I'd already paid her over a thousand dollars not including the application fee's I was stuck. When I hired Susan she had her own law firm. But then 9 months after filing my application (surprise) more problems popped up and she demanded I must repay the initial retainer amount ALL OVER AGAIN since she is NOW with a new law firm. She had merged law firms and not informed me. I kept pleading with her that I had hired her and not this new law firm but she kept insisting I must re-pay her all over again if she is to continue to work with me. After lots of going back and forth and lack of funds I had to contact USTPO myself to fix her errors. Susan caused me so much stress and sleepless nights I wish I would have asked others who'd worked with her about their experience in working with her. I would have researched her a bit and inquired why her law firm has bounced around so much in 10 years. Long story short, Susan seems like a competent lawyer on the surface. But she is not organize, not truthful and once you are her client you have to pay for her mistakes or start over with a new lawyer. In summary, I feel she is unethical, incompetent and pretends to care about women and small businesses but in fact she only cares about herself and how much money she can squeeze out of a client.
star star star star star
27 Nov, 2017 by Kelly
Susan Ford was ready as our attorney and carefully executed the plans associated with her strategy. She is willing to 'go to the mat' for our case.
star star star star star
04 Oct, 2016 by Anonymous
My consultation with Susan Ford helped me to navigate the legal issues I was facing while making a documentary. Moving ahead, I have every intention of working with Susan again. She is a consummate professional, and truly kind person as well.
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14 May, 2024 by Kieran sikdar
I am so grateful to have found Susan and her colleagues at Res Nova Law. Over the last two years they have helped me with a patent, trademark, contract documents, and also have provided wonderful general business support. As a first-time business owner, I am eternally grateful to Susan and her team for their guidance that has given me confidence in my path forward. I highly recommend Res Nova Law!
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star star star star star
13 May, 2024 by W bruns
Susan Ford helped me prepare for a small claims case (where I represented my company) for a customer that sued us for nearly $5,000. Before hiring Susan I had checked with two other lawyers but I did not feel confident. Susan helped with both the mediation and the final court hearing. With her knowledge in my brain, I was able to make a clear and coherent explanation of events. The judge decided the case in my favor. I recommend Res Nova for anyone dealing with business issues in Oregon.
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star star star star star
13 May, 2024 by Richard weber
We've worked with Susan Ford for many years and have always had excellent advice and counsel. We've established a number of Trademarks, and Susan has helped defend those trademarks. She has also helped us evolve from a sole proprietorship to a partnership to an LLC and provided all the legal advice and services necessary to get it right. When it comes to legal and business advice, Susan is our "go-to" resource.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Portland, Oregon?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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