Reviews

TRACY IS A BUSY LAWYER BUT SHE DO KNOW HER JOB ANS I HAD NOTHING BUT A GREAT OUTCOME WHEN MY FAMILY MEMEBER NEEDED IT

She is more so a lawyer for traffic tickets and DUI not really criminal cases

Very good attorney! Recommended highly.

Tracy herself may be a good lawyer but her customer service is the worse. Be prepared to wait weeks for a call back, the receptionist treat tou like you're doing them a favor by bringing her business. Tracy needs a new management team expeditiously.

She took good care of me and my brother

I'm still waiting for someone to call me back

Wasted nearly 2 years, mishandled simple paperwork , nearly impossible to communicate with, and made our issues WORSE. We even had a competent attorney lend advice but Legal Aid was incapable of doing even simple filing. The opposite of helpful and absolutely not an alternative to an actual law firm.

No one is available to talk at any time

I went to legal aid for help with unemployment. I talked to the intake lady, the attorney that contacted me was Cassidy Heiserman, we spoke on the phone she told me she would do what she could to help me but afterwards I felt uneasy after our conversation. She advised me that I missed the deadline to file my appeal but she would still help me. I explained why I couldn’t file the appeal, it was a reason behind that. I felt uneasy about it so I emailed Cassidy, she then emailed me back telling me how she couldn’t help me and how I contacted legal aid for help after my deadline for appeal. I realized she didn’t even try to help me, she lied on the phone and if I didn’t contact her again myself, I wouldn’t have heard back from her, she sent me an email telling me what I did to inconvenience her lol I decided to help myself again, I contacted unemployment again and they seen that indeed, I wasn’t able to file an appeal online and even though I missed the deadline, it was of no fault of my own. Legal aid all you had to do was try to help but instead y’all lazy and don’t really want to help anyone, if I needed help filing a appeal I could do that myself, I don’t need help doing that, what people really need is help when it comes to circumstances like this. I will never again contact this office for help. They aren’t anything but time wasted