Reviews
Overall rating
Danielle l
15 Feb, 2023
My interaction with this office was one of the most unprofessional and stressful experiences. I reached out to get information on preparing basic estate planning documents before the arrival of our first child and spoke with the paralegal Heather. After quoting a price, she immediately asked for credit card information that could be used for payment before she could send any information. I was put off by this and should’ve declined upfront given that I didn’t have the services discussed in writing via an engagement letter, but I was eager to get things done and proceeded to provide the information. They sent over intake forms and charged my credit card the quoted flat rate of just over $900 and I had to ask again for an engagement letter to be sure we were on the same page regarding the services discussed verbally, as I wanted to have it in writing before proceeding. As it turns out, there was misalignment once the engagement letter was sent and I no longer wanted to proceed. The paralegal stated she would refund me, but after multiple follow-ups and over 3 weeks passing by, I still did not show the refund. I called the office multiple times and Heather could not have been ruder. I politely asked for documentation on the refund and she was frustrated with me immediately and stated she already sent it twice but would send again. I wouldn’t waste time calling with a newborn at home if she already sent it. What she eventually did send was unhelpful and vague and did not clearly document the refund. I called back again and she hung up on me after I asked for more details and was extremely agitated with me and never once apologized for the inconvenience, but quite the opposite was angry with me for apparently bothering her. I actually asked her why she was so hostile and rude with me, as it truly upset me and caused a lot of stress. I finally had to open a dispute with Amex and got the refund shortly after.
I cannot speak to the lawyers in this office, as I never dealt with them during this process, but have never been treated so poorly or unprofessionally for what should have been a very simple and professional ask and interaction.
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Brett macqueen
08 Feb, 2023
Anytime I’ve had Nicole Thompson in the quart room she’s been an expert, knows her way around the court room and knows how to get a true father his rights and not get walked upon thumbs up would recommend her to anyone!!!!
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Jamil hafeeza
08 Feb, 2023
Heather and her team were very pleasant and efficient to work with. More than satisfied working them and would highly recommend them to others!
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Alton loper
10 Jan, 2023
Very good lawyer. Easy to talk to and is very knowledgeable about the law. I highly recommend him
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Carrie
21 Dec, 2022
I cannot express enough how great of an attorney Conor Wigginton is. We hired his firm for the termination of my husband’s children’s biological mothers parental rights. From start to finish Conor explained everything to us. He kept us in the loop with everything going on throughout the case. When it came to the litigation process he is definitely one of the best in the business. He got us everything we wanted. The termination was granted. We could not be more grateful for how hard he worked on this case to ensure a win. I recommend Conor Wigginton to anyone looking for an amazing attorney. Thank you Conor from the bottom of our hearts - The Paces
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Tiyana m
23 Nov, 2022
Dan forr
19 Nov, 2022
Mr. Pallen hands down is probably the most determined lawyer I've ever met.. he helped me shake off a judgment that no one else would take.. I mean no one Philly jersey not a soul Mr. Pallen was able to eliminate it entirely while simultaneously saving my home... He ain't cheap but hes worth every penny and probably a nickel past that
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Kendrick westmoreland
09 Sep, 2022
As a black trans man me and my wife needed to make sure we found a lawyer who was understanding and willing to look at us as a family unit!!We needed someone to fight for custody of my step son and man let me tell you finding Nichole was a blessing. She fought for his well being and got us sole custody!!!!!!!!!!!
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Lindsey massarelli
09 Sep, 2022
I am writing this review at my son's back to school night.....which to most people is normal but for me it is the FIRST one where I have full Legal and physical custody of him!!!!!!!! Unfortunately I was on the wrong end of the law as a result of my former addiction and was petrified to fight for my son in Delaware County where I had a criminal history!!! Nichole was amazing.... she handled everything for me and I just can't thank
her enough!!!! Even from Lancaster Co I felt confident in my lawyer and her ability!!!!They fought for me the way I fought for my son and for that I am forever grateful!!! Beyond 5 stars!!!!
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Lauren poole
06 Sep, 2022
I had one of the best experiences working with this law office. Will definitely be using again if needed.
Thank you guys so much again!
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Brandon royal
28 Jun, 2022
A. k.
25 Feb, 2022