Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“The communication was a 10/10. She always kept me in the loop and informed me about everything that was going on.”
2
Knowledgeable and skilled attorneys
“Mr. Kirby is truly a diamond in the rough. Driven by his own experience he has a genuine passion for guiding his clients with his profound knowledge of the law.”
3
Personalized and compassionate approach
“They genuinely care about each client on a very respectful level.”
4
Successful case outcomes and high client satisfaction
“They got the job done! I couldn't have asked for someone better to represent me and my children.”
5
Strong advocacy and willingness to fight for clients
“Susan Ayers with a team of associates took the time needed to build a strong and solid case that won us a settlement and assured our future.”
Cons
1
Lack of responsiveness and communication
“It would have been nice to receive some responses with updates and me not having to continually contact you with little or more often, NO response. That's flat out SHAMEFUL!!”
2
Potentially dropping cases without sufficient notice
“They didn't bother to call back, like front desk said they always do whether they take the case or not; it's called common courtesy.”