Lawyers map
Reviews
Top review highlights
Pros
1
Highly professional and responsive attorney
“Ms. Cappolella is extremely professional and very responsive - anticipating issues and reacting quickly.”
2
Excellent communication and client engagement
“Her communication skills are excellent. Not only her writings for the case, but general communications. All parties are kept informed.”
3
Thorough and meticulous in handling cases
“Ms. Cappolella is thorough and meticulous. She makes certain things are thought out, risks evaluated, and options in place.”
4
Fair and reasonable billing practices
“While some attorneys opt to charge top of scale, Ms. Cappolella is very fair with billings.”
5
Highly recommended by satisfied clients
“I recommend Ms. Cappolella highly... I have recommended Ms. Cappolella to several close friends for various matters.”
Cons
1
Lack of responsiveness and poor customer service
“Left a message almost a week ago to establish a living will. No response. No call back. Not a great first impression.”
2
Potential overcharging and questionable billing practices
“Was told that there was nothing that could be done but could retainer her for $600 for a small traffic citation. Gave a deposit of $200 and was told that if I do not use her that it was be refunded minus the $75 consultation fee. Instead I received a letter stating that she was keeping my money and that I should be charged an addition $175 on top of it.”
3
Rude and unprofessional behavior
“Lisa is rude and unimpressive.”
