Reviews

Slow

Poor communication and unresponsiveness of staff and paralegal in real estate transaction. I have brought it to Shannons attention pre-closing and trust she will look into it. I wish I had the pleasure of some of the positive reviews. The closing attorney was quite nice and professional. I would not recommend them for a real estate transaction since there appeared to be errors, miscommunication of items on the several versions of settlement sheet in a simple buyer transaction prior to actual closing. It took more than several calls, emails, and prodding of my agent to get the information I needed and subsequent correction of errors on their part. It took several times to get it right. This would not pose a problem if they took a personal check for more than $500 at closing to allow for late minute variances. Instead their solution is well if you sent too much we will write you a check back at closing which by the way for me was over a $1k overage paid to me. Regardless of what the person who came to the defense of the other recent negative comments, (i.e. insurance debacle, wrong closing address etc) believes, constructive comments should be valued. Clients should not feel the non-attorney team is being dismissive in addressing their questions and needs pre-closing and not make it a unnecessary taxing process. PS sent email to Tori Walsh who I was told was the H.R. person waiting to hear back and confident going forward Shannon and Tori will take a proactive approach.

Honest review: very similar to Mr./Mrs. Patel previous poor review of LLF. They made an error in my closing documents, and after a month of trying to contact them several times via phone and email to get a response as to how it was going to be handled I continuously got the "I'll give her a message", "She has left for the day", etc excuses. It has been over 3 months now and they still have yet to respond but one time and will not give an answer or take responsibility for their mistake. The one response that I have gotten so far, included the comment "these errors aren't uncommon". Not something you want to hear! Avoid the hassle and poor quality and go to another law firm that knows what they are doing and will actually do what they say (and what you're paying them for).

This is an honest experience we had of this firm back when our home closed with Pulte in 2016, this firm was chosen by Pulte. The main issue we had with this firm is that they deeded our home to the wrong lot # (this is a new community). At closing, we questioned the address on the front page because it wasn't our home street number and they said "well maybe because its a new community they put the model home address" and did not follow up to verify further for us. Little did we know then that the address on the deed was the address for the lot next door to us. We had other questions on the actual figures on the closing statement but the attorney was not knowledgeable nor helpful in answering, at one point he stated "he did not know the answer". I understand he is not the lender but their main business is home closings so they should have been in a position to help "guide" us better. We did not receive that kind of service with this firm whatsoever, it was very much a transaction, no customer service. A month or 2 later they realized their mistake and contacted us to correct the deed with the correct lot number. When asking for an apology for this mess up they acted like it happens often, which it may for them but the inconvenience to us has trickled down farther than one would expect. To this day, Feb 2019, we found that our real estate property value is based on the square footage of the incorrect lot number from the original deed, so we have overpaid in property taxes for 2 years now because of this issue. If you are in a position to choose your closing attorney, do not choose this one or appeal to your seller to choose someone else. They do not care about their mistakes and brush it off easily. And the trendy key shaped USB they offer for all your closing documents does not ease the pain of their mistakes in basic deed work.

What service. Jordan Carter was the best

Had our will for 33 days, still dont have it . one simple change was required!