Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Highly knowledgeable and helpful in navigating client needs and concerns
“Alan Norton was incredibly knowledgeable and helpful in navigating my needs and concerns and I owe my ultimate gratitude to him for the peace of mind he was able to deliver.”
2
Committed, disciplined, and fights hard for clients
“This man is on your side. Hire him NOW. In the darkest time of my life he was there for me whem i had no other friends. He is the genuine article. I will always remember his commitment to me and his discipline.”
3
Provides realistic expectations and focuses on delivering the best possible outcome
“Dan Ripper was my Attorney and he was worth every penny. He didn't pretend to be my friend or promise me the moon. He simply explained the possible outcomes and went to work. Got me the best possible outcome for my situation.”
Cons
As a result of the analysis of reviews about this lawyer, no significant cons were found.

All reviews

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07 Jun, 2024 by Jason hubbard
Alan Norton is a great attorney -he has helped me out a couple of times. I highly recommend.
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25 Apr, 2024 by Marc keys
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18 Apr, 2024 by Alicia seidel
Alan Norton was incredibly knowledgeable and helpful in navigating my needs and concerns and I owe my ultimate gratitude to him for the peace of mind he was able to deliver. I would highly recommend him especially since hiring a lawyer can be such a huge expense and you want to make sure there is actively someone on your case fighting for you while being informative throughout.
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12 Apr, 2024 by Victoria hale
I had a fantastic experience with Amanda and Rebecca! They are both very understanding and knowledgeable. I was so nervous and anxious, but they made the process EASY. After it's all said and done a big relief was taken off my shoulders. I would recommend them to anyone that needs an amazing attorney!
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27 Oct, 2023 by Victoria maldonado
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01 Nov, 2024 by Daniel
I am so happy with the outcome of my case. With the help of Johnny and his team, my case was dismissed. What a great relief!
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08 Aug, 2024 by Debbie and nancy
We hired Mr. Underwood in October of 23 and because of his experience, knowledge and understanding of the legal system and a lot of answered prayer our brother has finally received credit for 18 months of served time that the BOP was not crediting him with. Thank you Mr Underwood we truly Appreciate all you have done .
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26 Jan, 2023 by Samantha
I am an out of towner and ran into some trouble in Tennessee. I found Johnny Houston online and I could not be more satisfied with the outcome of my case. Johnny was honest,stayed in contact, and I believe could not have done a better job . I highly recommend Johnny Houston and I thank him and his team for everything they did for me! I can breathe again!
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21 Feb, 2023 by Anthony
We all make mistakes. Upon hearing about Houston & Alexander PLLC, I consulted them regarding DUI charges among others. Mr. Underwood got court postponed for me on more than one occasion, until I was able to pay for their services in full. On my final court date they did their negotiations with the district attorney’s representatives, and got my charges reduced to reckless driving. I am fully satisfied as I can get on with my life and career with this all behind me. The biggest thing for me is that they are willing to work with you, they do a fantastic job working for you, and they are affordable. I will always recommend Jay Underwood or Houston & Alexander PLLC to anyone who needs legal help or advisement.
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16 Feb, 2023 by Daniel
Hired Houston & Alexander, and they got my domestic assault dismissed and expunged. Jay handled things in Court and the whole staff was great to work with. I also moved to Florida and they kept me from even having to come back for Court. Highly recommend them
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17 Nov, 2022 by Lynn
Jay Underwood is the best attorney ever. He works for you and gets the job done. He is very knowledgeable and dependable. My son had a great outcome bc of Jay. I appreciate everything he did for him. If you need a attorney Jay is your man!!
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21 Mar, 2022 by Lynn
Mrs Weill is the most helpful and honest attorney in this area. An attorney that listens and talks to you, not at you. Keeps you up to date on your case. She is very respectful and respected .
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Chattanooga, Tennessee?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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