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23 Jan, 2024 by Brice
My experience with Bill Pemerton, a family law attorney in Hamilton County, Tennessee, has been profoundly disappointing and distressing. As I navigate through the complexities of family law, the importance of reliable, empathetic legal representation cannot be overstated. This review aims to provide an honest and detailed account of the service I received, or rather, the lack thereof, from Mr. Pemerton, with the hope of informing others and advocating for accountability in legal practice. The journey with Mr. Pemerton's services began with a semblance of professionalism, but it rapidly deteriorated into a scenario marred by negligence and unprofessionalism. A glaring example of this was his audacious misrepresentation of a court date. This misinformation led me to undertake a needless five-hour journey, only to realize that no motion had been filed for my case. Such a grave error not only wasted my time and resources but also amplified the emotional strain I was already enduring. In addition, Mr. Pemerton's approach to my case was marked by a conspicuous lack of accountability. His condescending attitude and attempts to cast doubt on the rationality of my claims were both unprofessional and unbecoming of a lawyer entrusted with such sensitive matters. This lack of empathy was particularly distressing given the gravity of family law cases, where the well-being of children is often at stake. Furthermore, my requests for the transfer of my case documents to my new attorney, were met with what can only be described as a dismissive and nonchalant attitude. This disregard not only reflected a lack of professional courtesy but also a blatant disrespect for my rights and needs as a client. In light of these experiences, I find it necessary to explicitly state that I cannot recommend Bill Pemerton for any matters related to family law in Hamilton County, TN. The cumulative effect of his actions - misinformation, negligence, and a general lack of professionalism - has not only caused me undue stress and inconvenience but has also impeded my pursuit of justice and fairness in a deeply personal and significant legal matter. I hope this review serves as a cautionary tale for others seeking legal representation in family law. It underscores the importance of thorough research and due diligence when selecting an attorney, especially in cases as delicate and impactful as those involving family matters. My experience is a stark reminder of the profound impact a lawyer can have on their clients' lives and the paramount importance of integrity, empathy, and professionalism in the legal profession.
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13 Oct, 2020 by Joshua
My ex wife filed a frivolous dependency and neglect against me in which Bill was my attorney. Bill didn't leave a stone unturned in my case. We ended up winning the case!
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10 Sep, 2018 by Gloria
Billy kept me informed of the details and worked on my behalf to resolve my case through mediation.
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05 Sep, 2018 by Anonymous
Bill was able to take my case and begin working while I was stationed in South Korea!
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04 Sep, 2018 by Margo
He’s truly changed my life I recommend Pemerton to anyone who wants a powerful and compassionate attorney who is true to their word. Pemerton has done for my baby and I what I didn’t think was possible. When I was searching for an attorney ,last minute and the court date was approaching in a few days, I was lucky enough to have found him and he fit me in that Saturday to consult. He took on my custody case at a time when I thought there was no hope, and turned it around. He’s gone above and beyond for my case. Pemerton has extensive experience that is matched with a natural ability to ease the greatest of worries, such as those that come with custody cases. Communication is fantastic! I’ve been kept informed about my options and the process at all times. I know with him on my side the future of my child is secure and that is worth more than anything.
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04 Dec, 2015 by Kate
We recently had a need for an attorney and are so glad that we were referred to Kathy. She is prompt in communicating; efficient in getting the job done; effective in court. She is honest and realistic in guiding the client's expectations. We would solicit her again in the future without hesitation.
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06 Apr, 2015 by Kevin
We recently had the need for an Attorney and were fortunate enough to get Kathy Rowell. She was very knowledgeable about the law and kept in contact extremely well through the whole process. We were very happy with her professionalism and ability to not only fight our case, but her determination to do what was right. We would recommend her without reserve.
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01 Mar, 2014 by Vaibhav doshi
Super Nice Lawyer! Very Accomodating, Concerned for Clients Issues and not just behind my time and my fees! Very Professional and A very good job done for my divorce case! Strongly recommend her!
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01 Nov, 2024 by Daniel
I am so happy with the outcome of my case. With the help of Johnny and his team, my case was dismissed. What a great relief!
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08 Aug, 2024 by Debbie and nancy
We hired Mr. Underwood in October of 23 and because of his experience, knowledge and understanding of the legal system and a lot of answered prayer our brother has finally received credit for 18 months of served time that the BOP was not crediting him with. Thank you Mr Underwood we truly Appreciate all you have done .
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26 Jan, 2023 by Samantha
I am an out of towner and ran into some trouble in Tennessee. I found Johnny Houston online and I could not be more satisfied with the outcome of my case. Johnny was honest,stayed in contact, and I believe could not have done a better job . I highly recommend Johnny Houston and I thank him and his team for everything they did for me! I can breathe again!
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21 Feb, 2023 by Anthony
We all make mistakes. Upon hearing about Houston & Alexander PLLC, I consulted them regarding DUI charges among others. Mr. Underwood got court postponed for me on more than one occasion, until I was able to pay for their services in full. On my final court date they did their negotiations with the district attorney’s representatives, and got my charges reduced to reckless driving. I am fully satisfied as I can get on with my life and career with this all behind me. The biggest thing for me is that they are willing to work with you, they do a fantastic job working for you, and they are affordable. I will always recommend Jay Underwood or Houston & Alexander PLLC to anyone who needs legal help or advisement.
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16 Feb, 2023 by Daniel
Hired Houston & Alexander, and they got my domestic assault dismissed and expunged. Jay handled things in Court and the whole staff was great to work with. I also moved to Florida and they kept me from even having to come back for Court. Highly recommend them
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17 Nov, 2022 by Lynn
Jay Underwood is the best attorney ever. He works for you and gets the job done. He is very knowledgeable and dependable. My son had a great outcome bc of Jay. I appreciate everything he did for him. If you need a attorney Jay is your man!!
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
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  4. What is your approach to resolving cases like mine?
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  8. Do you have references from past clients?
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  9. What challenges do you foresee in my case?
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  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

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Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
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  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
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  • List of Questions:
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  • Budget Constraints:
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  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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