Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly professional and knowledgeable staff, including attorneys and paralegals
“Brittany Jones was very polite, understanding, and she knew her job. She helped me through my problem and I would recommend her to anyone.”
2
Excellent communication and responsiveness, with staff keeping clients informed throughout the process
“Brittany was extremely helpful and always kept me informed. I felt like my case was handled with importance and care.”
3
Compassionate and caring approach, treating clients like family
“Massey and Associates were a true GOD SEND. They go above and beyond for THE PEOPLE they represent.”
4
Successful in achieving favorable outcomes for clients
“They got the maximum amounts for my husband and I, and they were WORTH EVERY SINGLE PENNY OF THEIR FEE!!”
5
Multilingual support, with Spanish-speaking staff available
“Yessica ase buen trabajo ayudando a los hispanos recomendable este abogado”
Cons
1
Lack of communication and responsiveness in some cases, with clients feeling neglected
“I called several times and left messages for Josie(a paralegal) to call me back however my calls were never returned even after I threatened to termination our contract.”
2
Concerns about the firm's handling of certain types of cases, such as employee-employer disputes or wrongful termination
“This firm may be perfect for a slam dunk personal injury case or one of those ambulance-chasing cases. Not very good with employee-employer disputes or wrongful termination suits.”

All reviews

star star star star star
12 Sep, 2024 by Austin and skylah efaw
Amazing!!! And yessica is an awesome attorney!!!!!
star star star star star
11 Sep, 2024 by Victoria efaw
Yessica did an amazing job on my case
star star star star star
11 Sep, 2024 by Kimberly johnson
Yessica was awesome
star star star star star
16 Aug, 2024 by Horacio rojas
I recomend yessica 100
star star star star star
16 Aug, 2024 by Luis jose vera paez
Yessica was very friendly and helpful
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Best lawyers in Chattanooga, TN

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star star star star star
01 Nov, 2024 by Daniel
I am so happy with the outcome of my case. With the help of Johnny and his team, my case was dismissed. What a great relief!
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star star star star star
08 Aug, 2024 by Debbie and nancy
We hired Mr. Underwood in October of 23 and because of his experience, knowledge and understanding of the legal system and a lot of answered prayer our brother has finally received credit for 18 months of served time that the BOP was not crediting him with. Thank you Mr Underwood we truly Appreciate all you have done .
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star star star star star
26 Jan, 2023 by Samantha
I am an out of towner and ran into some trouble in Tennessee. I found Johnny Houston online and I could not be more satisfied with the outcome of my case. Johnny was honest,stayed in contact, and I believe could not have done a better job . I highly recommend Johnny Houston and I thank him and his team for everything they did for me! I can breathe again!
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star star star star star
21 Feb, 2023 by Anthony
We all make mistakes. Upon hearing about Houston & Alexander PLLC, I consulted them regarding DUI charges among others. Mr. Underwood got court postponed for me on more than one occasion, until I was able to pay for their services in full. On my final court date they did their negotiations with the district attorney’s representatives, and got my charges reduced to reckless driving. I am fully satisfied as I can get on with my life and career with this all behind me. The biggest thing for me is that they are willing to work with you, they do a fantastic job working for you, and they are affordable. I will always recommend Jay Underwood or Houston & Alexander PLLC to anyone who needs legal help or advisement.
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star star star star star
16 Feb, 2023 by Daniel
Hired Houston & Alexander, and they got my domestic assault dismissed and expunged. Jay handled things in Court and the whole staff was great to work with. I also moved to Florida and they kept me from even having to come back for Court. Highly recommend them
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star star star star star
17 Nov, 2022 by Lynn
Jay Underwood is the best attorney ever. He works for you and gets the job done. He is very knowledgeable and dependable. My son had a great outcome bc of Jay. I appreciate everything he did for him. If you need a attorney Jay is your man!!
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star star star star star
21 Mar, 2022 by Lynn
Mrs Weill is the most helpful and honest attorney in this area. An attorney that listens and talks to you, not at you. Keeps you up to date on your case. She is very respectful and respected .
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Chattanooga, Tennessee?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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