Reviews
Avvo
Robert
07 Dec, 2024
We hired Mrs. Smith after my son was charged with vandalism. At the time he was a seven-year-old autistic boy who drew on his desk. She talked a big game in the beginning and had us feeling very comfortable. We even disregarded all the bad reviews that was our first mistake. After paying her initialretainer we quickly realized that those reviews was how she practiced in her firm. She dragged the case on and on continuance after continuance. We decided to be proactive and potentially go to court without her because we were over it at this point. When she received word of this, she called me and spoke to me very unprofessional and told me I would be fired so at that point, we decided to start looking for another attorney because we were in the process of moving to another state and we didn’t have time to keep playing her games. Finally, another attorney my family knows was recommended out of Nashville,. He was able to get the case dismissed a week after I had hired him without even having to go to court. I would advise people to read their negative reviews take them into consideration because we found most of them to be true. Then, after all that her assistant notifies me that she is going to return some of my money so we had hopes that maybe she was just to busy. She had the nerve to give me back I believe around 300 dollars after I had giving her 2k. Mind you, she never went to court never really put any time in the case besides a few emails with me and a couple phone calls. Wow 5 ten minutes phone calls cost 1,700 dollars?! I definitely do not recommend. I know she will have some kind of response I’m sure defending her self. She’s a lawyer so she is a good talker. I just wanted to make the public aware to strongly consider her reviews when hiring her.
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Anonymous
21 Oct, 2024
• For a recent legal problem, I consulted with four attorneys; while they were all good, Ms. Smith stood out by immediately suggesting strategies to use in my case.
• She kept me focused on what my case was really about, and kept me from getting side-tracked by emotions.
• She is professional without being condescending; she explained legal terms and procedures simply yet completely.
• Ms. Smith is kick*ss without being cutthroat! I am so impressed with her legal expertise I am now consulting with her for another legal need.
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Anonymous
25 Jan, 2024
Will nickel and dime the piss out of you. Had a friend use her. Simple questions. If she or had her paralegal actually stayed in communication occasionally none of the questions would have even had to have been asked. Charges 200 per hour to respond back to emails that take less than a minute to respond.
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Anonymous
25 Jan, 2024
In a child custody case, Kelly was not only extremely knowledgeable, but she was very sensitive to the fact that this case was hard on everyone. Kelly was always there and did a great job. Thank you..
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Anonymous
08 Jul, 2023
Respectful and efficient staff. Kelly really knows her stuff and cares about her clients. Would definitely recommend.
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Anonymous
02 Apr, 2020
Kelly was great and made the divorce process as easy and painless as possible. She was very straight forward in what to expect and didn't sugar coat anything. The fee was reasonable and I always got a return call or email same day. I would absolutely recommend her to anyone seeking a divorce.
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Anonymous
06 Feb, 2020
We hired Kelly with high hopes. That was crushed after 2yrs of gathering information and of course paying Thousands of dollars later we were extremely disappointed not only because we lost in court but because of all that we had to go through. The secretary is very rude and if you read google reviews you will see this to be a big problem. They didn’t start preparing for our case until 2days before court and it was a big mess. I was led to believe one thing but treated a totally different way. Money up front , and service is on her time. We put all we had into Kelly and all we got in the end, was a simple “ This is my first case I ever saw go this way!!” Then she told us that if we were to try anything else, we would have the same judge so in other words , don’t try. I should have known right from the start when her secretary was so rude not only from day one but she became even worse throughout the two yr process!! She gives a big talk but does NOT do the walk. You will be very disappointed.
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Anonymous
14 Jan, 2015
Kelly Jackson Smith's experience as a DUI and Drug Prosecutor proved to be the difference. She saved my career and my life!
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