Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent communication and responsiveness from the attorneys
“Brandon is great at communication and delivers what's promised. I am satisfied with his work and the outcome of our case worked.”
2
Knowledgeable, experienced, and caring attorneys who go above and beyond for their clients
“Brandon Potter and his team is AWESOME!!!!! They go above and beyond to help you concerning your case.”
3
Reasonable payment options and flexible financing available
“They were able to accommodate me with a reasonable payment option that fit my budget.”
4
Attorneys are dedicated to their clients and fight aggressively when needed
“They were very responsive, very helpful, very friendly and aggressive when needed!”
5
Clients feel valued and like more than just a number
“Never felt like just a client, he made me feel like a friend.”
Cons
1
Lack of communication and responsiveness from the attorneys
“Poor communication!!! Unlikely to work with you. I didn't get any responses from them until the money quit coming in.”
2
Attorneys can be unprepared for hearings and fail to disclose important information
“My attorney regularly showed up to the hearings unprepared and the attorney's office received documentation that I needed for my case and never disclosed to me that they received it.”
3
Attorneys may not fight aggressively enough for the client's best interests
“DO NOT HIRE !! The attorney for my divorce made promises and gave my case to someone that didn't do their job. I lost big time. They will not fight for you in this firm.”

All reviews

star star star star star
26 May, 2024 by Marina bogda
I’d like to share my sad experience with attorney Chase Alan Baker. I am a simple, uneducated woman without any assets. Even to pay Mr. Baker’s fee I had to borrow money from somebody else. So, below is my story. In the fall of last year I made an unfortunate decision to divorce my husband and approached Mr. Baker asked him to arrange it. Mr. Baker promptly charged me $7,000 non-refundable fee. I have had the simplest case of divorce w/o minores. For comparison my husband was charged by his attorney just $4,500 and at the end of the ordeal his attorney gave him a refund of $1,500 along with a timesheet of the hours he spent on the case. This is how things should be done. To make a long story short, a month after filing for divorce I reconciled with my husband and we are again a happy family. However, my $7,000 has gone. Mr. Baker keeps an entire amount, claiming that it is non-refundable. His firm didn’t spend much time with me. I had two telephone conferences; each one an hour long and that was all. This can’t cost $7,000! But Mr. Baker has a different opinion. In his reply to me he stated that “we spent numerous hours on your case.” I have these words in writing. Question comes up: ‘If divorce w/o children requires his law firm to spend “numerous hours” than what his customers should expect if the case is slightly more complex?’ At the end Mr. Baker never refunded me even partially, never produced a time sheet of hours he spent working on my case, he just wanted to talk to me on the phone. Talking about what? Mr. Baker never explained his motive. I can guess only what it could be about. Knowing his exuberant fee $450/hour, I opted to stay away. So, time is running out, Mr. Baker keeps my money, what should I do? Anybody know? Marina Bogda
star star star star star
25 Apr, 2024 by Destiny jones
You’d be lucky if the office even picks up. No one communicates whatsoever. I sent emails, text and left voicemails. Spent over 7800$ for NOTHING. Still in the same position I was in before paying the retainer and other fees. Wish I didn’t waste my time and hard earned wages with this firm. After months of trying to get in touch with the lawyer the only email I got was that he was starting his own firm. When I call to see if there’s a policy to return funds that were not earned, cause the job was not done. NOTHING established, you can barely get someone to answer the office phone. Disgusting all the way around. Now I’m still fighting for what’s right with thousands wasted on someone who could care less.
star star star star star
19 Mar, 2024 by Emily jones
Do not recommend. Waited months for help with no contact, as I had sent emails and tried to call. One person said they never got emails, when I had sent to the whole group and even still have the emails. Waiting to get money back. And still nothing from them. They are people who do not communicate, you cannot trust, who will not have your back like a lawyer should, and the list can go on. The only thing they offered was a different lawyer in their firm. Which was the same person I was told who was suppose to be handling me case. 6 months later still waiting...
star star star star star
12 Mar, 2024 by Amy wonder
They do not have staff..
star star star star star
15 Feb, 2024 by Raimey t.c.
My attorney regularly showed up to the hearings unprepared and the attorney's office received documentation that I needed for my case and never disclosed to me that they received it.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Greeneville, Tennessee?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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