Reviews

They were supposed to help in court manner but on court date all they did was shuffle it to someone else who in my opinion didn't want to do it anyway so they left us high and dry to defend for ourselves,thanks for nothing legal aid.sorry you dont have time to help the common people in knox county.

Call because I’m in desperate need of help they are not accepting any more cases at this time Are you f””” kidding me unbelievable don’t know what to do know

All of these reviews are right they act like your bothering them.They didnt even try to refer to some one that could help. Why are they even there i dont understand

No interest in being helpful at all.

Very rude. Not willing to help at all.

I spoke with an attorney from legal aid at the courthouse who was willing to work my case and said that it should be relatively simple. When I went into the office, the paralegal who had approached the front desk told me that they could neither help me OR give me any advice except to represent myself and hope for the best. She wouldn’t let me speak to any attorneys or even let the lady at the front desk get in a word. Why is this organization even open or funded if they refuse to help?

This staff deserves a negative rating! I just got off the phone with Legal Aid. And by that I mean the lady who's name I think was Cathy, just hung up on me! I called cause my landlord is making unreasonable demands of me and I needed to get some legal advice on specific laws to deal with this lady. And all Id get in response was, "well just call back if she bothers you." I told her, this lady and her daughter have been continually harassing me for nearly a month now and Ive never done anything before, not even make a late payment in the almost 4 yrs Ive lived here. I told the lady I needed legal laws to deal with my landlord who is demanding that I vaccum 2-3 times a wk! And I even told this Jane Parker of REA that I have RA and asthma, and that is physically something I cant do, nor can I afford a maid. And she still said to me "Im telling you what you have to do to stay here." And still all this lady at Legal Aid could muster in response was, well just call back. SERIOUSLY?!?! Im calling now because this has been on going for 3 wks and its to the point that I cant even enjoy my privacy or feel safe in my own residence. And when I go to get some legal aid advice for a bully who is trying to set me up to be evicted, all I got was "WELL JUST CALL BACK IF SHE CONTINUES TO BE AN ISSUE." And then she has the audacity to hang up on me. SHAME ON YOU LEGAL AID. YOU DON'T DISPENSE ADVICE AND YOU DONT EVEN PRETEND TO CARE!!!! She could have said they cant take my case; but she didnt. She could have said let me take a message and I'll get back to you; but she didnt. She could have referred me to someplace else; but she didnt. She could have at least fained compassion and empathy by listening to my phone call and not hanging up on me mid sentence; BUT YET AGAIN, SHE DIDNT. Word of advice for Legal Aid if you are going to hire someone who just says the same thing over and over again, save yourselves the money and just hire a damn robot! It sure felt as if thats what I was talking to! Ive never experienced that level of rudeness and disrespect in my life! SERIOUSLY SMH. Ive had many customer service jobs in many different sectors and you know what the number one rule is?! ITS TO LISTEN TO THE CUSTOMER. My advice to anyone, no matter how desperate you are, is to avoid wasting your time with this place. They dont show any respect or even attempt to care about the issue(s) you are currently facing.

Totally agree with previous posts...no help whatsoever