Reviews

This staff deserves a negative rating! I just got off the phone with Legal Aid. And by that I mean the lady who's name I think was Cathy, just hung up on me! I called cause my landlord is making unreasonable demands of me and I needed to get some legal advice on specific laws to deal with this lady. And all Id get in response was, "well just call back if she bothers you." I told her, this lady and her daughter have been continually harassing me for nearly a month now and Ive never done anything before, not even make a late payment in the almost 4 yrs Ive lived here. I told the lady I needed legal laws to deal with my landlord who is demanding that I vaccum 2-3 times a wk! And I even told this Jane Parker of REA that I have RA and asthma, and that is physically something I cant do, nor can I afford a maid. And she still said to me "Im telling you what you have to do to stay here." And still all this lady at Legal Aid could muster in response was, well just call back. SERIOUSLY?!?! Im calling now because this has been on going for 3 wks and its to the point that I cant even enjoy my privacy or feel safe in my own residence. And when I go to get some legal aid advice for a bully who is trying to set me up to be evicted, all I got was "WELL JUST CALL BACK IF SHE CONTINUES TO BE AN ISSUE." And then she has the audacity to hang up on me. SHAME ON YOU LEGAL AID. YOU DON'T DISPENSE ADVICE AND YOU DONT EVEN PRETEND TO CARE!!!! She could have said they cant take my case; but she didnt. She could have said let me take a message and I'll get back to you; but she didnt. She could have referred me to someplace else; but she didnt. She could have at least fained compassion and empathy by listening to my phone call and not hanging up on me mid sentence; BUT YET AGAIN, SHE DIDNT. Word of advice for Legal Aid if you are going to hire someone who just says the same thing over and over again, save yourselves the money and just hire a damn robot! It sure felt as if thats what I was talking to! Ive never experienced that level of rudeness and disrespect in my life! SERIOUSLY SMH. Ive had many customer service jobs in many different sectors and you know what the number one rule is?! ITS TO LISTEN TO THE CUSTOMER. My advice to anyone, no matter how desperate you are, is to avoid wasting your time with this place. They dont show any respect or even attempt to care about the issue(s) you are currently facing.

Totally agree with previous posts...no help whatsoever

Staff is completely useless. All they do is refer you to the website which insists you apply and offers no other advice. Neither the staff nor the website will even tell you what sorts of things they could help you with or what qualifies you for assistance.

Oh my...the team here really helps get your affairs in order

I would not recommend this service to anyone. This lady asked me all kinds of questions and then told me i was over the income range in order to receive help from them. Idiot your first question should've been about my income and i would've found out then that you couldn't help me. Wasted my time talking to you. Ughhhhh. They need to train their people better. And she was rude. She kept interrupting me.

These people are so condescending and rude I can't believe they think they help anyone. I've asked for legal advice on a couple different occasions and not only have they never helped they've made me feel hopeless.