Reviews

Overall rating

star star star star star
4.5 41 reviews

Lindsey torson

star star star star star
04 Jun, 2024
They were extremely responsive and helped me get my divorce paperwork filed very quickly. Alexandria Smith and her assistant Kirsten were always quick to answer any questions I had whether it was via email, phone or text. Alex helped make this experience as seamless and painless as possible and I will forever be grateful for the kindness and compassion I received from them during a very difficult time.
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Kimberly matthews

star star star star star
25 Apr, 2024
After 21 years of marriage & paying Baker, Foster Potter, P.C $10,000 dollars up front, for a divorce, which would entail separating marital assets, 2 special needs children, 1 of which was an adult. After waiting months and months, to get any guidance on my case, always told, your attorney is in court, or our entire organization is in the midst of re-structuring, I ended up walking away with a NDA that is incomplete, but can not be changed. Children that fall under the disabilites act are automatmaticaly covered in the State of TN, until they are 21! in my Marital Dissolution Agreement my children are only covered until they are 18 because this legal firm doesn't know how to handle special needs children or complex legal cases. Not only did it take months and months to ever recieve a reply from anyone in their office, when I would get someone on the line they were only listening with one ear. On the day of my mediation, my attorney was late, and then said NOTHING on my behalf. My mediator had to ask him questions about my deal and even then he just sat and shrugged his shoulders. He was seated and scrolling his iPad, when asked where is her budget? How much money does she need for her children? He said NOTHING! I had to hammer out a deal that I could live with and at one point I looked and asked him, "What do YOU think?" he just shrugged his shoulders over and over and I walked out with an incomplete deal and my children aren't even covered until they are 21, which is the LAW in TN! A law that this firm knows NOTHING about. DO NOT hire this firm if you have a complex long-term marriage that you are trying to separate from. They won't even approve this review because they know they took my money and ran and all they truly did was file the case electronically on my behalf. They didn't argue on my behalf. They suggested nothing and helped with nothing. I asked repeatedly after the MDA was agreed upon for a signed copy of the final decree so I could legally change my name and their lawyer snapped at me and said "It wasn't ready and I don't have it! I'm not jerking you around." Then my X said to me, "I got a copy of the final decree last week. You hired some very expensive clowns." and sent me a copy of the signed MDA and I FW'd it to their offices. He wasn't wrong. Absolute Insanity and terrible representation!
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Dawn whitley

star star star star star
12 Mar, 2024
I highly recommend Alex Smith. She was very well organized and went out of her way to get what I needed done. She is very kind and caring also.
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Josephine neal

star star star star star
12 Mar, 2024
I hired this firm after speaking with Attorney Potter , he assured me that they were the right choice , After going through a few different Attorneys from the firm for various reasons We were Blessed with Attorney Alax Smith she is by far an amazing Attorney very attentive, kind and diligent. If I ever need an attorney again I will for sure use Attorney Alexandria Smith . The Neal Family
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Michelle adams

star star star star star
06 Mar, 2024
At first the person I ended up with was quite difficult to communicate with. However, he quit. Then I was given a wonderful gentleman. Chase Baker actually came to represent me himself. I would highly recommend this firm. They ended up doing a great job. Thanks again guys.
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Andrew rhodes

star star star star star
22 Feb, 2024
Mr. Chase is the best lawyer, I ever had he close my case and everything else. Mr. Chase is the greatest lawyer I ever have.
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Stephanie parker

star star star star star
01 Feb, 2024
Very professional and polite law office. Fair rates and allowed payment plan which is so helpful under such a hard situation. Def recommend.
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Amy long

star star star star star
16 Jan, 2024
I was so happy when Chase took after my case. He gave alot of support for me and my daughter and won our case so she could come home. I will definitely recommend him and this law firm to friends and relatives thank you again so much Chase
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Jette davis

star star star star star
02 Jan, 2024
Just a warning do not use baker foster and potter for your lawyers they took my money and haven’t done anything but dilly dally and pass me around. one of the lawyers I had was even suspended from practicing law. How freaking shady can someone be? I have reached out several times for the past 3 months and no one is responding to me. This is getting ridiculous! If I could give one star I would!!!! Waste of my time and money!!!!
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Alisha collier

star star star star star
29 Nov, 2023
This law firm asked for a retainer and that I pay payments so I gave them a retainer the next week they finally asked me for my court documents that I was served but send it through email so I did after that I did not here from them for another 2 weeks by that time I call because I know it’s been almost 30 days since I had been served and my lawyer hadn’t even contacted me on the phone and nor in person something seemed odd and strange so i called that entire 3 rd week leaving voicemails for CHASE BAKER and also the law firm I then would email and never got a answer they finally got me to come up there to sign some things now kid you not I did not get to even meet my lawyer because he was “ ill” well a weeks goes by I did not hear anything from anyone so when I found out from my kids fathers lawyer that nothing has been filed that next week I called again leaving voicemails never got a return call now yall I paid them a retainer and every 2 weeks finally after calling chase BAKER probably 100 times I got a text “scheduling” a meeting for 4:30 on a Friday afternoon no he knows what I’m calling about well when I finally talk to him and tell him me and my kids father just decided to work it out with him and I wanted my money back since him nor his company did anything or filed anything for me he tells me he doesn’t know what anything was filed but it had already been “ typed up” so I wasn’t getting none of my money back I paid them but that he would cancel any further payments so he got away with my money did not help me at all I did not even get to meet or talk to my real lawyer this law firm is very unprofessional this is not the first time they have done things like this they don’t seem to care about the cases that are on payment plans
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Shelby auvil

star star star star star
22 Nov, 2023
Baker Foster Potter, and especially Jake and Chase, were amazing from start to finish! Had a really great experience and am so happy I chose them to represent me.
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Matthew dylan

star star star star star
07 Sep, 2023
Best in Knoxville! Heather is amazing!
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