Reviews

I don't like to leave bad reviews our family had a good experience at our consultation but what's happened since or should I say what hasn't happened since, I have nothing good to say about. Our consult was Oct 30, they asked for the $400 consultation fee first thing, which we expected and gladly paid. We had our meeting and were told that a package with the attorney's recommendations would be sent to us for our family's review. After a couple of weeks and no papers I called to inquire, Nov 14 to be exact and was told by the lady who answered the phone that she didn't have anything to be mailed out to us then was transferred to the voicemail of the attorney's assistant. I left a detailed voicemail with my number & asked for a call back with an update and time we could expect the papers. As I type this, Dec 3 we have still yet to receive the papers let alone a returned call from the voicemail I left the assistant on Nov 14. I am extremely disappointed and upset with this company, the neglect and total disregard to follow through with what we were told is unacceptable yet they had no problem taking my 85 year old mothers $400. We are in the very same position as we were when we came to them for the help with my mothers estate planning etc... Now we will have to seek another attorney to help with that and no doubt be out another X amount of money for another consultation. I hope no one else has the experience we have had with this company.

To not give them the a full 5 star kudos would be a great disservice to this wonderful group of people. I walked into their doors about 2 weeks after I admitted my father to the emergency room. I went in there with my head hung low and my heart in despair. After the first 30 minutes of being shown our options on the white board, I was sold! With every curve ball thrown during our experience with dad's life care, they have been there with option upon option to keep his progress on track. They are compassionate, caring and approachable. I am able to get a response within 30 minutes at all hours of the day and night. If you have a parent or senior in need life care guidance, these are your folks! Thank you everyone!

They are helpful

All staff are professional, courteous and listen to your concerns. Amelia knows everything about law. And what she doesn't know she quickly finds the information. Jill seems to be very good at networking. She knows just who to contact and what to say to them.

Elder Law of East Tennessee is amazing! My family and I found them in 2017 and we have been with them ever since. Bailey Schiermeyer is our attorney and she is so kind, caring and patient. She helped us with my parents Estate planning and she is always there if we need anything. Bailey is a perfect fit for my family. Hailey Michel-Evleth helped my family and I navigate the waters of Medicaid and all the ends and outs of it. We would have been lost without her. Also, she has always been so patient as we tried to understand Medicaid and just how it works. Thank you Hailey! Kyra Clements is absolutely amazing as she has been there for everything that my family has gone through since my dad was placed in a nursing home. She has gone to bat for us so many times and she will never know just how much that has truly meant. Kyra you are one special lady and we love you. And last but certainly not least is our beautiful Keri Hart who man's the front desk at Elder Law. Keri is just so special as she always cheers me up if I am down and she is such an amazing person. These girls, Bailey, Hailey, Kyra and Keri are not just our Elder Law team but they are now a part of our family. Their service, commitment and love for not only my family but I'm sure for all the families they serve, are just amazing. We love you and appreciate all you have done for us in the past and for all the days yet to come as you fight for not only our family but all the families who are honored and privileged to retain you and know you.

They know what they are doing, and they have been fantastic in helping me make decisions for my father. They truly care.