Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent responsiveness and attention to client needs
“James was quite a 'breath of fresh air'. Thank you Jimmy (and S-K!!). If needed, definitely, give your prospective customers my name and contact information for a reference!”
2
Successful resolution of legal matters and exceeding client expectations
“Within a short period of time, the issue was resolved, and I was awarded a settlement that exceeded my expectations.”
3
Compassionate and supportive service during difficult times
“As my family dealt with loss and the inevitable probate issues, Mr. Casteel has been both legal counsel and even a source of support during such a painful/scary time.”
4
Excellent legal guidance and support for small businesses
“As a small business struggling to remain competitive in our industry, John always gives us sound advice and guidance. I feel we have a friend covering our back and standing up for us when we need legal support.”
5
Friendly and professional staff
“They are so kind and go out of there way to make there clients comfortable.... I never thought I would have find a lawyer to believe in me....”
Cons
1
Unwillingness to take on certain types of cases
“they stated due to TN state laws 'unless you have lost a limb, or lost your life, we do NOT take medical malpractice cases' The woman on the phone said 'I'm not downplaying what happened to you, but you sound okay'”
2
Inability to provide notary services to non-clients
“Disappointing that I was referred here from Fed Ex up the street who discontinued their notary service and said this firm had one and could help. However they were not willing to inless I was a client.”

All reviews

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14 Apr, 2024 by Michelle culp
My husband and I recently had our will documents updated. We primarily worked with Sharon Borman at Butler, Vines, and Babb. Sharon was patient and professional in collecting our information and preparing the documents in a timely manner. She helped to make this a low stress process and we greatly appreciated her assistance.
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10 Jul, 2023 by Desiree edgar
The lawfirm Butler, Vines, and Babbs was phenomenal. Weldon Patterson held our best interest, keeping us informed throughout our personal injury case. Highly recommend him.
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29 May, 2023 by Peggy king
I had an issue regarding a car accident that I couldn't get resolved with my insurance company. I turned the problem over to Mr. John Butler of Butler, Vines and Babbs Law. I was treated with the utmost respect and kindness. Within a short period of time, the issue was resolved , and I was awarded a settlement that exceeded my expectations. I am so grateful to Mr. Butler, Mrs. Caldwell, and Ms. Davis for their efforts on my behalf.
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24 Apr, 2023 by Rachel bast
I had a great experience with Butler, Vines, and Babb! John Butler was extremely responsive to and patient with me as he walked me through the process. He was always available to answer all my questions, and gave me great advice all the way through. I trusted him completely!
star star star star star
27 Feb, 2023 by Brezina law, pllc
Great lawyers. Outstanding people.
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Best lawyers in Knoxville, TN

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27 Jul, 2016 by Anonymous
Rebecca worked very hard for me and was able to get me full custody of my child. I highly recommend her, she is a talented lawyer and she knows the law and has morals and sticks to them.
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star star star star star
01 Nov, 2017 by Miles
Preston Pierce is hands-down the best Child Support attorney in Knox County and the surrounding areas. My case was a complicated case and the odds were not in my favour legally speaking and due to poor health and other pressing issues in my life. Mr. Pierce took over my case and just in our first court hearing, he secured what, by all accounts, was an impossible victory. Preston Pierce is a tenacious, tough, experienced, and thorough attorney. He takes the time to understand all of the nuances of his clients' situation; this is good because every detail matters. Preston Pierce is a 10 out of 5 stars in my book. Yes, 10. Do not go into court without him in your corner.
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star star star star star
31 Oct, 2023 by Deborah smith
Only talked on the phone but they were very nice.
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star star star star star
29 Aug, 2023 by Sheila kelso
I am impressed with Todd Moody and staff he kept me up on all matters and resolved my Mother’s Lawsuit. I highly recommend him and his staff very honest and respectful towards me and my family. He sets the stage for a powerhouse Lawyer and staff. Thank you Highly Recommended
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star star star star star
26 Sep, 2022 by Toma corum
Professional and caring about their clients needs. Would recommend anyone in this office highly!
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Knoxville, Tennessee?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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