Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Friendly, compassionate, and knowledgeable staff who make the legal process easy and stress-free for clients
“Connie was amazing and very thorough. She answered every question with expertise. Amanda was very professional everytime I came in she made me feel like I was home. True gems!”
2
Efficient and timely service, with the firm going above and beyond to meet client needs
“They were able to work with my schedule and get me filed within two weeks of my first meeting. Connie is so kind and helpful and answered all my questions.”
3
Exceptional customer service and a welcoming office environment
“Everyone from Amanda working the frond desk to Connie who has been my representative from the beginning could have been nicer and more caring. They have made me feel comfortable and right at home.”
Cons
1
Inconsistent quality of service, with one associate in particular being reported as rude and unprofessional
“Natika is absolutely RUDE, CONDESCENDING, LAZY person I have ever met. Natika will be the person you will have to deal with after your bankruptcy has been filed, which sucks because you have to keep dealing with a rude, unproffesional person over and over again.”
2
Difficulty in reaching the firm or getting responses in a timely manner
“Made an appointment; was texted, emailed and called reminding me of the appointment. Kept my appointment; arrived on time and was told no one was available to see me!!”

All reviews

star star star star star
04 Sep, 2024 by C. hodges
Darrell Castle & Associates represented me well, I would recommend this law firm in the future. Lindsey Williams was very attentive to my case and she was excellent in making sure that I was treated appropriately during the completion of my case.(ie; Workman’s Comp). Thank you, Ms. Candance Hodges
star star star star star
22 Aug, 2024 by Connie townsend
I had a good experience with Darrell Castle & Associates. Lindsey Williams is the best! Highly recommended.
star star star star star
16 Aug, 2024 by Jeffrey robinson
I am incredibly grateful to my social security lawyers for their outstanding work in winning my case. From the very beginning, they demonstrated a deep understanding of the complexities involved in social security law and provided clear, compassionate guidance every step of the way. Their expertise and dedication were evident in how they meticulously prepared my case, leaving no stone unturned. What truly set them apart was their unwavering support and communication. They kept me informed throughout the entire process, patiently answering all my questions and addressing all my concerns. Their professionalism and genuine care gave me the confidence and piece of mind I needed during this challenging time. Thanks to their hard work and strategic approach, my case was successful, and I received the benefits I deserved. I cannot thank them enough for their exceptional service and would highly recommend them to anyone in need of a social security lawyer. They truly made a difference in my life. Thank you Mr. Castle and Lindsey for helping me. Thank you Darrell Castle & Associates.
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14 Aug, 2024 by Charlie williams
Mrs, Connie wiggs, is absolutely AMAZING. I was very cautious about the whole bankruptcy process and she helped me feel so comfortable at at ease with the whole process. She is extremely knowledgeable and will do her part with protection to get you in a better situation both with the process and mentally. If you want someone who will go as fast as you want to go definitely chose her. She deserve 10 starts and a raise.
star star star star star
07 Aug, 2024 by Joseph thomas
I had the best experience with Darrell and Castle, when it was crunch time, they solved all my problems from the receptionist to Connie, if I could give them more than five stars, I would thank you for letting my stress be your stress I don’t know what would I do if I never called them thank you form the bottom of my heart
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star star star star star
11 Mar, 2013 by Lisa
Ms. Wilson represented me in the 90's. I was young and sick, and wasn't up for much stress. Ms. Wilson was a God send. She was very compassionate, as well as professional. She made me feel like all her attention was on giving me the best representation I could have, and she did just that! Of course, she was successful! I will always remember and appreciate her. I wish I could find her phone number even now for future references!
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star star star star star
20 Jan, 2017 by Anex
Angela is an excellent lawyer and person. She helped me immensely.
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11 Mar, 2017 by Ricardo z
Emily is helping me with my U-Visa through the Community Legal Center here in Memphis. Once she got all my documentation she filled the applications, send them out and now after my biometrics appointment I'm just waiting. She explained everything to me and answered all my questions. I'm so grateful the Community Legal Center took my case and assigned Emily as my attorney and once I get my EAD I will be donating to the CLC. There's no way I can pay what the CLC and Emily have done for me.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Memphis, Tennessee?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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