Reviews
Top review highlights
Pros
1
Knowledgeable, caring, and helpful staff that provides excellent service
“Great place right here. Knowledgeable, caring and helpful. Mr. Jones and Mrs. Sandra are amazing.”
2
Hardworking, experienced, and dedicated attorney who truly cares about his clients
“Mark Jones is an amazing Attorney! I've worked with him twice now and he always looks out for his clients. He's is hardworking, extremely knowledgeable and truly cares for every case he works on.”
3
Transparent communication and keeping clients informed throughout the process
“I was kept up to date on everything, and was always consulted before decisions where made. They made my case, a lot more easier.”
4
Successful outcomes and exceeding client expectations
“By the time the decree was signed he had exceeded his own prediction of what the outcome would be.”
5
Highly recommended by multiple satisfied clients
“I highly recommend him for anything family custody related. Can't thank him enough for the assistance throughout the years.”
Cons
1
Misrepresentation of fees and lack of transparency
“When I called the office the retainer was going to be $ 5,000.00 dollars. When they heard my wife's attorney Lynette Terry it went up to $ 10,000.00 dollars. However when he spoke with me it became $ 15,000.00 dollars.”
2
Failure to properly handle important details in the case
“He failed to put in the temporary orders that once my son became an adult I should stop paying child support for him. I am paying his college and his mother is pocketing the extra thanks to Mr. Jones.”
3
Disorganized office environment
“A very disorganized office with dogs walking through it.”