Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent customer service and communication from the staff, especially Amber
“Amber and the staff at Law Office of Andy Nguyen are amazing! They did a phenomenal job in helping/guiding me through the whole process during my car accident. Their knowledge and professionalism are second to none.”
2
Knowledgeable and diligent lawyers who ensure clients get appropriate treatment and fair settlements
“Andy and his staff was very diligent from beginning to the end. They made sure we were getting the right treatments and what is necessary to prevent any future complications.”
3
Lawyers and staff go above and beyond to assist clients, even in difficult situations
“He helped me when he didn't have to out of the kindness of his heart. He helped me when he didn't have to because he cares because he is a good person.”
4
Multilingual staff available to assist clients in their preferred language
“I'm so happy that his bilingual staff were able to assist me since I'm a Vietnamese speaker.”
5
Smooth and efficient legal process, including for immigration and non-profit cases
“Thanks to Andy and Amber Nguyen's expertise, the process for my mother to apply for Green Card was not as stressful as I thought it would be.”
Cons
As a result of the analysis of reviews about this lawyer, no significant cons were found.

All reviews

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14 Apr, 2021 by Anonymous
I have came to this office for 3 different matters. The results of all cases were satisfactory. I worked with Ms. Amber and Mr. Trey. They were amazing. They listened to my stress, tried to understand and sympathize, it was more than customer service. Every case is different. Sometimes they would not guarantee the outcome, but they assured me they had a well prepare for every possible situation. They made sure the case was final correctly. Mr Lawyer Andy were great with his advise and service, I was very confident he handle my case, even though he is not so much humor...maybe that's how a lawyer facing too many stressful cases and still try his best to provide the best service look like...I don't know. Still I would recommend Andy Law Office if you are having problem or need a lawyer service to assist. I would not come back for 2nd or 3rd time if the first time wasn't good enough. Many Thanks to everyone who have helped my case. Best wishes to your business!
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12 Apr, 2021 by John p
For the past 30 years i have struggle with my immigration document that i Might have deport back to my country but I'm so glad that i had found one of the BEST Lawyer Office Andy Nguyen and David Do that would help me with my CASE I-601 After all the attention details Professional , Timing ,Great Quality and Responsive - USCIS had approved for my GreenCard. Thank you so much Lawyer Andy Nguyen and David Do for you help and expertise. I HIGHLY RECOMMEND to any one that need help on IMMIGRATION.........
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16 Feb, 2020 by Boris
I worked with Amber and Andy for my green card case. The process was smooth, the fees affordable and the staff very friendly. Andy and Amber have a deep expertise in USCIS matter and outstanding customer service skills. I was very impressed by their attention to details and responsiveness regarding document filing. I highly recommend them. I will use them again in the future for my legal needs.
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04 Nov, 2019 by Kim
I reached out to the firm on a Saturday, not expecting a response until the following Monday during business hours. To my surprise, Amber took the time out of her weekend to answer my questions. They are very friendly, approachable, and professional. Communication and service is excellent as well. I would definitely consider them for legal needs again in the future and would recommend them to my friends and family.
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28 Apr, 2019 by Calvin
Thanks to Andy and Amber Nguyen's expertise, the process for my mother to apply for Green Card was not as stressful as I thought it would be. All the staffs are friendly and professional, and the communication between each step of the process was clear and responsive. I would highly recommend anyone needs immigration help to seek help and advice with Andy and Amber. They will help you out each and every step of the way. Thank you guys so much.
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13 Jun, 2024 by Landon
My family ran into some issues with the CPS system, and Dorthea stepped in, took our case right away, we were stressed out because we knew we were innocent, but Dorthea kept her professional demeanor and listened to our story! She dealt with CPS on our behalf, walked with us through the process, and stopped the unwarranted harassments. Dorothea knows what she’s doing!!!
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10 Feb, 2024 by Anonymous
I've been working with Dorothea for about a year on an appeal of a complex child custody case. First of all, Dorothea is not a "Yes-Man". She will tell you bluntly if she believes your case has slim or no odds of succeeding. And better to hear that at an initial consultation with her than after you've invested thousands of dollars just to be told 'no' by someone else. Dorothea told me the odds of success in my case were not great. It's the nature of appeals. I felt so strongly that a wrong had been done to me that I decided to proceed anyway, even with her telling me at our initial consultation that the odds were against me. As my appeal nears its conclusion, she's produced a brief for me that I'm very proud of that I feel presents the issues as succinctly as she could in only 15,000 words. After retaining her services, Dorothea put in countless hours reviewing court transcripts, thousands of pages of medical records, and interviewing witnesses. Five years had passed in between the time this case was opened and the time it went to trial. There was a lot for Dorothea to catch up on and not much time for her to get up to speed. To further complicate matters, my trial attorney had a family emergency that prevented him from being much help in the transition to Dorothea as my appellate attorney. Despite all of the obstacles and difficulties, she was able to get a grasp on what had happened. She was able to see from a legal perspective how my rights had been violated at trial whereas I had only my belief that this was not how "justice" was supposed to work. I wasn't able to see the forest for the trees until Dorothea made me step back and showed it to me. Because of her patience, her diligence, her enthusiasm for the law and for issues of social justice, I have hope where before I only had a prayer. Dorothea's mental agility and tenacity are the things I appreciate most about her in the courtroom. At every court appearance, she has always had a Plan A, a Plan B and a Plan C. I suspect if we ever need a Plan D, she would probably pull one of those out of her hat, too. For example, when Dorothea had critical evidence she wanted to get into the record on my behalf, she had that evidence ready to present in multiple different formats to ensure it got into the record. She didn't just give up the first time she was told 'no', as has been my experience with other attorneys, but fluidly shifted to her backup strategies to get that evidence into the record. I intend to continue working with Dorothea even after our business with the appeal is concluded and can't recommend her highly enough.
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19 Dec, 2022 by Linda
She is extremely professional, knowledgeable, focused and detailed orientated. She was also accessible with "no nonsense" persona. She creates a sense of strength and confidence.
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04 Apr, 2014 by Charles
About 2 months ago Mr. Hafer took over my case, from another law firm..My case is still Pending..I get regular updates..Calls are regularly taken..No problems during the time we have done business..
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19 Apr, 2023 by Helen bennett
"Donna J. assisted me in drafted some much needed paper work. She took the time explaining the entire process to me, answered all my questions, and provided many examples in plain language. She was quick to respond via email and by phone when needed. She was also very reasonable in price. I recommend her to anyone looking for a reliable lawyer that gives her clients the time and attention they deserve!"
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15 Dec, 2022 by Zach
Donna was amazing to work with out of all the attorneys I've met she's by far my favorite! Thank you donna to you and your hard working team for everything!
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19 Jul, 2022 by Teri
Donna Smiedt was recommended to me by a dentist friend of mine. He himself had been through a few divorces and knew who was good and who was not. Not only is Donna incredibly proficient at what she does professionally, She is a very compassionate caring and helpful person as well! She knew how to communicate well with both myself & my now ex-husband. I got an incredible settlement -fair & generous. Partly because she was able to speak in a non-confrontational tone with my ex and convince him that it was best to be fair. I’m quite sure no other lawyer could have attained those results due to his type “A” personality. There are so many examples I have of how compassionate and how she helped me mentally through what was the worst time in my life but we don’t have enough room here. Let me just leave it to say don’t regret this huge decision in your life… Make sure you choose the right lawyer.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
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  4. What is your approach to resolving cases like mine?
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  5. What potential outcomes can I expect?
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  8. Do you have references from past clients?
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  10. Are there alternative ways to resolve my legal issue?
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Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
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    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

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  • Ask for References:
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To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
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  • Openness and Honesty:
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