Reviews

Super job, Very detailed in explanation and very thorough in understanding what we were doing. Good Experience.

They treated me like family. Super sweet customer service and they offer coffee and water, very hospitable. I do not hesitate calling or going in for an appointment.

Approximately in August of 2017 I was referred by an attorney in the area to contact Brandy Austin to litigate a matter regarding clearing a title for my father. The attorney said that he did not litigate, but Brandy Austin did and I took his advice and advised my father to hire Brandy Austin because I have Power of Attorney for him and he depends on me to manage his assets. However we never spoke to an attorney, not even for the consultation. At the time of the consultation a paralegal gave us legal advise and said that it would require a 3500.00 dollar retainer and that we would have a hearing date by December 2017. Also, that there would be the one hearing date necessary to get letters of testamentary . We paid the retainer and waited until December came around and that is when the paralegal communicated that the date would be pushed back to Jan.2018. January 2018 no hearing date was scheduled. I became concerned at this point because the projected date that I was told did not get realized. I did monitor the Tarrant County Public records search from that point on. The paralegal at that point explained that the Judge in the court we were was retiring and caused a back up on cases. In February we paid an additional 2000.00 dollars and we told we were in the mercy of the courts for the hearing. In Feb. I also noticed an amendment to the petition. By April i notice that the staff attorney for the court sent a notice to the firm that there was needed corrections. At that point I called the courts myself and talked to the clerk and they informed me that the petitions were not being filled out properly and needed corrections and the delay and nothing to do with politics or retirements. I was really surprised and confronted the paralegal again because even after I sent an email to the owner and called the office to speak to our attorney I was continually directed to the paralegal. Eventually I complained that I was not happy with the results and the paralegal responded that they wanted to no longer represent my father because the relationship had become constrained. The feeling was mutual but walked away with a bitter taste in my mouth on how the business is conducted. From our perspective the firm gave us dates that they could not guarantee and had inconsistent statements that conflicted with the public record. When confronted they acted if we were bad clients for questioning them.

She kept in touch with me on basic as she promise.. and made sure I got the proper documents signed.. Thanks for doing your consultation with me

Mrs. Heather Jamison the Senior Paralegal in Brandy Austin Law Firm have been helping me with my case. She is very professional, caring, and very knowledgeable concerning my case. I highly recommend Brandy Austin Law Firm to anyone that need help with a case. Thank You

My car accident case was let go by another lawyer. Brandy Austin took my case over, even with prior back surgery. Ms. Austin got the full recovery from the other drivers insurance and from my own insurance on top of that!!! She has treated me with the utmost respect and I am thankful to her and her staff for helping me.

Brandy Austin helped me get my business up and running. Without her this wouldn't have happened. I cannot imagine working with another lawyer. So thankful to have her.

I met with Brandy Austin for a personal injury case and she was very professional and met all of my expectations.