Reviews

Above and beyond the call of duty! That is the best way to explain our experience with Watters International and specifically Christopher Watters. We decided late last year to start searching for a downtown condo. Having lived in a downtown for the last year, we knew we wanted to stay in the area. Christopher wasted no time hunting down something that was specific to what we were looking for. He was with us every step of the way and stayed in constant communication with us during the buying process. I would recommend him to anyone looking to purchase a new home here in our lovely city!

We had a horrible and infuriating experience when Chris Watters International was showing the house we rent. For months, our home was repeatedly violated by other realtors who (according to them) had confirmed an appointment with Chris Watters's office but which we had never been informed about. One time I walked out of the shower to find surprised strangers in the hallway. Another morning they let themselves in while my housemates and I were still undressed and in our beds. Another time they walked around knocking on windows while my housemate was trying to nap. There was a very clear understanding that no one was allowed to visit without a confirmed appointment, and after these occasions our landlords would call his office and urge them to improve communication with us tenants. On each occasion, Chris Watters and his staff would deny accountability, saying it must be "rogue realtors" who were stopping by without an appointment. These "rogue realtors" left their business cards, so we'd call them and invariably they'd say they had confirmed an appointment with his office days prior. They were no happier than we were, since surprised tenants make it harder for them to make a sale. In hopes of smoothing things over and for the sake of our landlords, we were as accommodating as possible to Chris Watters's office, confirming every request we could even on ten minutes notice, but the unscheduled visits didn't stop until he was no longer our realtor. It's hard to be brief, because lots went wrong. They didn't manage to sell the house. On two prior occasions, I've had realtors show my rental without every experiencing a single issue, so I know it can be handled competently. His office would text message me about an appointment, then call 15 minutes later to demand our reply (we'd be at work, or on a flight, or similar - we'd explained this to them). Or I'd get off a plane and they'd have send 4 back to back texts asking for an appointment, and it would turn out they'd (evidently) just forgotten to tell us about one that was already at the house. They put my personal phone number on the listing without my permission, never responded to my repeated requests to fix that, and only took it off when I changed my outgoing voicemail message. They eventually agreed we could remove the lockbox so that it was no longer possible for other realtors to let themselves in, but they still showed up and tried. One time they admitted they just forgot to push send on a text appointment request, but then changed the story when my landlords inquired. Chris Watters International never apologized to us and never admitted they had done anything wrong, always citing someone else. Bottom line: there's no reason relations with tenants should go so poorly with almost no improvement over months, and it's hard to believe these were all normal mistakes or someone else's fault. To me, Chris Watters International represents those characteristics that unfortunately give realtors a bad name: untrustworthiness, semi-competence, disrespect, laziness, and a lack of integrity. I would never trust my real estate needs with this kind of realty office. There must be better options in Austin. Full disclosure: this all happened roughly one year ago. I wrote this review at the time, but didn't post it until now because I wanted to forget the entire thing.

When I first met Lance, he was very helpful and responded to all my questions. Now, its been over 7 months since my accident and my case is still pending. I keep getting the run around and he never responds to my emails or calls. It's been over a month since I last spoke to him and he will not call me. I understand these things take a long time, but to ignore my emails and phone calls is not acceptable.

I was reffered to Lance by a friend in the same building. I made the initial contact and had a meeting with Lance within a few days. In the meeting Lance discusses the case, asked many questions and explained how the rprocess worked. I had the opportunity to ask questions and by the end of the meeting I felt I had chosen the right attorney. My case lasted approximately 6 months, Lance kept me informed every step of the way with phone calls and email. Lance made it very clear if I had any questions to give him a call. As we approached settlement, we spoke almost daily and I knew knew exactly what the settlement would be and when. I would highly reccomend Lance for your Personal Injury case needs.

I had gotten into a pretty bad wreck with a friend of mine almost two years ago. While I recovered, my medical bills piled up... Assuming the auto insurance and even my medical insurance people would make this experiance as smooth as possible, they all of a sudden became very vague and uncooperative over a six or seven months period... so I decided to get a lawyer... A friend hooked me up with his friend from another city (you know how these things usually end up) in December of '08 who seemed to know what he was doing, but with many unanswered questions and a phone call every month or so I was getting frustrated and tired of being put on the back burner, so in November of '09, I decided to just do a search on the internet for laywers to just try and get some answers... The first two lawyers just blew me off, but like they say, third times a charm... Lance listened to everything I had to say, told me that it may be difficult and that he could not promise anything...But only a couple weeks after our first meeting, Lance had taken care of everything with the auto and medical insurers and got us a settlement right before the holidays and just a couple months shy of the statue of limitations... Hopefully I never need a lawyer again, but if I do I will be sure to call Lance... He listens, understands, and gets things done...Heck, I called hime the other day and spoke with him about a problem a family member of mine is having, and even though he doesn't deal with that particular issue of the law, he got me the names and numbers of some great people who do... Again, thanks Lance for everythin.g