Reviews

Overall rating

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4.5 47 reviews

Laura jimenez

star star star star star
12 Jan, 2021
I was referred to this attorney by the Unbundled Lawyer services. I am in need of a family lawyer to represent me in the Georgetown area and they happened to come up. The phone number provided was that of the attorneys he answered was very nice very polite advised me to contact his paralegal JODIE a little after 8:00 am to give her details of my case that way we may set up a free thirty minute consultation. I called at 8:24 am Jodie answered the phone I introduced myself let her know the nature of my call. Right off the bat she sounded rude she seemed bothered from the way she asked questions to even interrupting me. I had a previous case that I am appealing and in need of filing other paperwork. I had done it alone at the beginning since dealing with lawyers isn't so appealing to me. I did everything the Law Library and court asked me to do I had two court hearings I had no issue with the paperwork that was submitted....again that's why I had two court hearings. Not sure what she was looking at on her end but she got ANGRY and pretty much started getting after me for this and that document not being submitted. I never in my life have come across such a nasty paralegal! She was even YELLING at me not sure if she was having a bad morning or what, but let me tell you if I had someone like that talking to my clients in that way I would fire them on the spot! I hung up on her after getting into an argument she had the nerve to call right back, but I sent her to voicemail. JODIE you are rude, nasty and unprofessional shame on you! They may get many clients, but loosing one says a lot I was getting ready to drop 5k and more on this law firm, but I'll take my hard earned money to another law firm whose staff really deserves it. I have been through hell & back you reach out to these people for assistance and this is how the staff behaves. Glad to know they showed their true colors right off the bat instead of later on after having to spend thousands of dollars. Jodie if you're miserable there you need to leave and go work at a facility where you are not in any way shape or form in contact with any human!
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Kidsitivity

star star star star star
08 Oct, 2020
Richard and his team were extremely knowledgeable, compassionate and effective for my family law case. You will not find a more experienced family attorney. Richard sees into and communicates well about the emotional and ethical issues, not only all the many legal aspects-- which was important in my case.
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Billy sweeney

star star star star star
08 Jun, 2020
I really appreciate that Richard worked with me to ensure that my case was able to be worked and made affordable - we arranged a monthly payment plan and got it done, which I very much appreciate.
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Floski 512

star star star star star
06 May, 2020
Would not under any other circumstance post anything publicly about needed help of this nature but wanted to warn others considering using Shannon Family Law. I decided to use them after a recommendation thru Unbundled Law Services, which is those seeking Family or other other Law help who cant afford one all out. Features under this method is Limited Scope or Unbundled services to name a few. I requested a limited scope service but stressed to Shannon about my limited amount of funds and stressed also that I have researched and educated myself in my area of need and just wanted assistance in making sure I have the correct filing forms in order for me to submit. During our initial free consultation, he attempted to use the same old line I assume he gives every client whom he deems as not knowing enough about the process, but re-itterated my level of understanding so that maybe he could change gears and maybe speed things along. That right there should of been the first big red flag in my face, but judging from the reviews I read and the Unbundled Law Services recommendation, I was sure that he could be of help. He told me how much he charged an hour which was $365 an hour or in neigborhood there of, and that $1500 would take care of the case with $750 up front, okay fine I paid that 3 days later having to borrow from family in order to do so. There after I dealt with Jodie whom upon waiting for the paper work decided to take the Friday off so Had to wait until the following week to get anything started which was anything but. It took about 3-4 attempts for me to send over a zip-file with all the information pertaining to my case I had compiled, when I inquired if she had recieved the files or not this 4th time and I also requested a timeline foe me to be able to hear something back concerning motions to submit, as I was prepared to submit another payment but something did feel not quite right. And as sure as my gut feeling, it has been going on 7 days til I have yet to hear anything back and have requested a full refund back as judging from what I have experienced so far, I am sure that I will be met by a its my fault reasoning. So now I am unable to attempt any kind of counsel representation to my issue and they have 85% of all the money I have towards obtaining one as well as borrowed money at that.I dont know where these reviews that I read from this law office came from, but to take money from someone who is dire need of family representation and not give a call or email as to the status of multiple request seems really unethical practice not to mention unempathitic and really heartless. So thanks for another set back your office has caused my daughter and I amongst many we have had to overcome so far. The far more gruesome of having to deal with, is seeking help from someone who is supposed to be specialized in this area and putting forth ones confidence in the very thing that matters the whole world only to get results such as this or the lack thereof. If you hold dear to that which you love and is important to you, look to put your confidence else where especially if you are limited in funds and promise to be helped by this office. I have done extensive research and have spent hours and hours education myself with regards to my case issues and only at the end to second guess myself and look for guidance from someone who rather take what little a person has and render them totally handicapped as now I cant even afford to submit any sort of paper work or motions on my own and much less so with not being able to work because of covid19, thanks alot shannon family law!
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Krissy taylor (kristen taylor)

star star star star star
16 Jan, 2020
I can't say enough good things about Richard Shannon and Jodie. The first time I inquired about services, Mr. Shannon let me explain my situation and informed me of how complicated my case was( I knew it was but already had another experience with a different attorney that wasn't great). Mr. Shannon is always put together, extremely organized, knowledgeable, he knows his way around a court room, and kind and I appreciate that. I spoke and emailed quite a bit with Jodie, and she was so wonderful and knowledgeable about every question I had. I always heard back from her promptly (within minutes!). The aren't enough good words to say about this law firm and how they treat their clients. Thank you!
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Ruth garza

star star star star star
06 Mar, 2019
I want to thank Richard Shannon, Jody and Kathy for their experience and expertise. They provided me and my family with professionalism, support and care through the entire process. I’m truly satisfied with my services and fortunate to have found Mr. Shannon and associates to represent my case.
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Daisy medina

star star star star star
21 Oct, 2018
I don't even know where to start... Mr. Shannon was and will always be a blessing for me and my children. He was not just my attorney he was there even in my more stressful situations throughout my divorce. I was able to just pick up the phone and call him when I was feeling devastated and lost, he always find the word to make me feel that everything was going to be alright. He continually reminded me of how strong of a woman I was and that I was able to be able to survive my storm. Mr. Shannon does really care for his client's well being, he is was always there when I need it to talk to someone about my very horrible divorce. He is very a professional attorney that will make you feel like part of his family. Even now, after my divorce was finalized he still sends emails asking about my children and mom's health and always having warm wishes for us. If you are looking for an attorney that will represent you right, that will not lie to you and that will be standing when you are feeling that you cannot handle the road.. Mr. Shannon is the attorney you need by your side. I prayed so much when I was searching for attorneys and God was right to choose Mr. Shannon to be the one representing me. Thank you Mr. Shannon you will always be a blessing in my life and I will never forget your kind words and your jokes when you knew all I need it was to have a good laugh. God bless you and your family always.
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Carmen ruiz

star star star star star
06 Sep, 2018
I feel so bless to have found Mr.Shannon law office. Mr.Shannon is a great attorney. I been dealing with my ex serving me over and over again. Everytime I reach out to Mr.Shannon he always gives his time to listen and give me advice on what to do. Im thankful to have met him. Oh and Mrs. Katherine! Omg! this lady she's amazing. Thanks you Katherine for listening and taking your time to explain to my when I felt confuse about my case. God bless y'all
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Scott hoffman

star star star star star
24 Apr, 2018
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Anonymous

star star star star star
18 Apr, 2015
WORST lawyer ever. She NEVER DID WHAT SHE SAID SHE ALWAYS COMES UP WITH EXCUSES. I paid her in full and she still did nothing. It's been over 2 years and I'm still not divorced. She says oh we can't do that the judge won't allow that. I'm over it and I'm filing myself. DO NOT GO TO HER.
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Terri

star star star star star
20 Jun, 2014
I hired Nancy to complete the adoption of my grandson, who lived with me, from my daughter whom he had seen less than 10 times in his life. When we walked in her door it was a friendly adoption. A year and half later we had nothing. Well, we did have a war going on at that point. According to Nancy it was the fault of the Taylor County AGO to whom my daughter and the father owed much in arrears. She could not get the case transferred to Travis County in the year and half she had the case. My daughter, who kept owing child support the entire time got so angry that she became abusive. The abuse got so severe while waiting, that my grandson was emotionally hurt and abused by my daughter; deliberately, in her words "to make the adoption happen faster." She forced visitation she had never utilized before, and used her time with him to abuse him. She abused me daily on the phone, in emails, online. Everywhere. We had ZERO protection. Nancy either could not or would not help us. At first she promised a TRO if things got bad, but when they did, Nancy did nothing. She said we couldn't really get a TRO. She said a judge would never grant one. She said we couldn't stop my daughter from seeing the boy and that she couldn't listen about the abuse going on over there as she would have to turn my daughter in to CPS and she didn't want to do that. She told me she would hang up if I kept talking! She said there was nothing we could do. The Attorney Generals office said that the case did not have to be in Travis county for the adoption to go through, so they were not able to help us either as they didn't understand the problems, nor could they talk to me anymore as I "had a lawyer." After a year and half of waiting, and the last 6 months full of abuse for my grandson and myself, I was so angry and depressed that I hired a new lawyer. Within two days we had a TRO, which put the case in our county and gave the local courts jurisdiction. My grandson was sent to a therapist the first week, who after the interview, wrote letters to the court demanding that someone protect the child. The court has kept us safe under the original TRO and extended TRO's until a contract was signed yesterday in the interim until the adoption is finalized. The adoption is almost over now. It took the new lawyer one month from start to now. Personally, I liked Nancy. She is someone I would have enjoyed as a friend. I believe her heart is in the right place. On the other hand we wouldn't hear from her for months at a time. She was always off work for some reason. She was sick a couple of times for weeks on end. A dog died. There was always some excuse as to why I wouldn't hear from her. The first year was long, but not much abuse went on then and it was only towards me, whom my daughter owed a great of money that I was trying to forgive. Nancy did spend time on the phone with my daughter, who would anger Nancy so much she would call me to vent. Once even yelling, but nothing was ever done. We only saw Nancy in person one time, in the very beginning, when the father came in to sign the relinquishment papers. I never saw her again. Everything was on the phone or in emails. I do understand that the case got complicated by the Taylor County Attorney Generals Office having jurisdiction. Nancy always said she was going to go up there, but she never did. I think Nancy took our $3000.00 retainer in good faith, and then could not keep up. I kept thinking maybe if I had more money something could have been done faster. Yet, the new lawyers took the same amount of money and got a lot done in a very short time, even though the case was very complicated by the time they got it. They simply handled it. While I think that Nancy is a good hearted person trying to do the right things, I could not recommend her to anyone.
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