Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Helpful, respectful, and responsive staff
“Lawyer Benton Gann was very helpful and respectful.. Denise Blankenship and Brandi Handles were awesome dealt with them for a while calendar year communication was precise and thorough..case settled without any discrepancy.”
2
Efficient and timely service
“Great work and excellent service, I would recommend friends family and anyone for their legal needs. Thank you Bailey and Galyen for a great job.”
3
Excellent legal advice and representation
“Excellent and competent legal advice at a reasonable cost. I recommend this law firm.”
4
Caring and compassionate approach
“Mr. Robertson and his staff were very professional. They responded very quickly to my needs. Overall wonderful experience.”
5
Positive client outcomes
“Got into a bad car wreck and hired Bailey & Galyen to handle my personal injury claim. From start to finish they have been amazing! The payout was more than I expected as well!”
Cons
1
Poor communication and lack of responsiveness
“It's a shame , if you don't have the time to file right paperwork's you should not take the case. We lost 9 months waiting and find out that you did not file the correct papers you did not fallow up, case was dropped because of you.”
2
Dissatisfaction with case handling and results
“This has got to be the worst law firm I could have chosen for my car accident. They have no idea what they are doing! They ended up screwing me!”
3
Unexpected fees and charges
“They sold my case to Ben Abott. Also saying two more years... I'm currently a client, and I would not reccomend them. They spent two months just gathering bills I submitted copies of months ago.”
4
Lack of empathy and client-centric approach
“I am beyond furious I was in an auto accident back in November. The insurance company has issued my personal injury money to Bailey and Galyen. I was tol to calm back today my phone number is routed to my case worker no matter what number I call she never responds back nor does she follow through on calling me back.”
5
Unprofessional and unethical behavior
“File a grievance with the state bar on this firm, WE ARE. This is the worst firm ever. Changed attorneys on us 3 times, never update us, then tell us we spent up our limit on medical bills and they can't sue.”

All reviews

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18 Sep, 2024 by Alexandra taylor
This firm has had several opportunities to do a great job and just hasn't. Although they are friendly, they aren't responsive or effective. First opportunity, revising a very simple will that this same firm had developed 7 years ago. Typo's and various errors, back and forth with a paralegal for over a month, and during the phone call to finalize, the paralegal did not even listen to the questions being asked, she just talked over my questions. The result was to just notarize what they had developed and take the document to another attorney for review. Second opportunity - we contacted Bailey & Galyen on a Friday evening for advice on a potential criminal matter. A person was being detained and we needed timely advice. We contacted the office around 9pm on one phone number, and a man who barely spoke english took our information and said an attorney would contact us soon. At 2 am we contacted Bailey & Galyen on a different number, and a woman took our information and said someone would contact us shortly. At 5am we used the text method to ask for assistance. Thankfully we did find an attorney to provide advice in the situation but it wasn't Bailey & Galyen. This firm never returned my calls, and finally sent an email on the following Tuesday. If you need actual representation in a timely manner, this is not the attorney to call.
This is a review of a Law Firm
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17 Sep, 2024 by I win
When I first started my journey with social security nothing seamed to go right. Then my husband called Bailey & Galyen. There was communication from the very beginning. My phone calls were always answered with a pleasant attitude all the time. Kathryn Mousa was more than just a paralegal she became a friend. my attorney Ian Croall gave me hope, and acknowledged that I actually could get disability. I would refer anyone to Bailey & Galen. Thank you guys so much for helping me with one of the most important time of my life.
This is a review of a Law Firm
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16 Sep, 2024 by Ava dang
This is a review of a Law Firm
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11 Sep, 2024 by El maza777
Solo quiero decir GRACIAS a la abogada Claudia Cubias y por supuesto a su asistente la srita. Daniela Molina principalmente por las atenciones hacia mi persona que en verdad su trabajo y servicio es de lo mejor que eh experimentado en mucho tiempo, sinceramente recomiendo los servicios de B y G pero sobretodo la asistencia de Claudia y Daniela con mucho respeto lo digo uno de los mejores equipos de el cual soy parte, una vez más muchísimas GRACIAS. Atte. Juan Muñoz.
This is a review of a Law Firm
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11 Sep, 2024 by Harley larkin
Thank you Perilla Barron for helping me. Percilla thank you for being so patient, knowledgeable, kind and detailed. - Sharon Smith
This is a review of a Law Firm
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17 Aug, 2023 by Mary hardy
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14 Aug, 2023 by Lisa smith
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12 Jan, 2023 by Susankm
We started with different attorney who never returned calls or emails nor even met with us, just his unqualified staff. THANKFULLY, we then went to Mr. French and met with him and his staff the first meeting. He explained and guided us through everything we needed to do, helped us avoid the pitfalls the other law firm never mentioned, and guided us through this entire process with professionalism and the knowledge to get it done by the law as it must be done. From start to finish, we felt we could finally breathe again and we are so very glad we left the first firm and went to Mr. French. We highly recommend Mr. French to handle legal matters and believe me, his counsel made a difficult process easier to get through and we never once had to question ourselves after choosing Mr. French. Save yourself dollars and anxiety and pick the right attorney the first time. That attorney and law firm is Mark B. French.
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18 Feb, 2019 by Phillip
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21 Jun, 2017 by Kevin
Mark and his team were fantastic. They helped me through a very difficult and confusing process and a very difficult chapter of my life. Mark was empathetic, encouraging, and extremely proficient at helping me navigate the process. Thank you Mark and team!
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Bedford, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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