Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Knowledgeable and experienced attorneys who fight for their clients' best interests
“Brent McMullen and the staff are wonderful. After two other divorce attorneys who took my money and didn't do much I finally found someone who would fight against the odds for me and my daughter.”
2
Caring and compassionate legal team that provides personalized attention
“Christine Clary is a compassionate, caring attorney who helped me through a difficult transition in my life.”
3
Efficient and responsive staff that keeps clients informed and up-to-date
“Demetra Russell went above and beyond in every way in taking the time to answer all my questions regarding documents and procedures.”
Cons
1
Lack of communication and responsiveness from the legal team
“In the beginning getting in touch with my attorney was extremely frustrating. I called and left messages at every single B&G Phone number I could find. Either the phone wasn't answered or the answering service was reached and/or messages were left with half a dozen people without a return call.”
2
Slow progress and delays in case resolution
“Took almost a year for an uncontested divorce. The fees just climbing. I would call to ask what was taking so long and that would be another few hundred and then another couple hundred if they responded.”
3
Concerns about overcharging and lack of transparency in billing
“I thought I would never get to see my kids again after they were taken away by my ex for 7 months. My lawyer helped me get them back every other weekend. I am blessed to have her as my lawyer.”

All reviews

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21 Aug, 2024 by Maria espinoza
I was very disappointed with this firm we told her ahead of signing that we only had a certain amount to spend and she didn’t care we ended up paying almost 25,000 and still owe till this day I did not get any modifications that I was fighting for just enforcement so it’s not worth it save your money
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14 Aug, 2024 by Andrea mcangus
We had the best experience with this law office and specifically Ms. Juliette Steffe. She was very quick and thorough, communicated well, and always had my children’s best interest at heart. I have had involvement with many different attorneys and have fought this same case for 2 years and have never had a better experience than this. Would highly recommend them!
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10 May, 2024 by Joel liles
I’ve been married and divorced three times. This place is only going to drag you along as long as possible so they car get every penny they can from you. I would’ve dropped them and switch to another attorney sooner on but after you’ve paid a $3500 retainer you don’t get that back so I thought surely it would be over soon, but it never was. Finally, after speaking to another attorney, I called them and told them exactly what they needed to do and the divorce finalized within 2 months Took almost a year for an uncontested divorce. The fees just climbing. I would call to ask what was taking so long and that would be another few hundred and then another couple hundred if they responded. The opposing party was said to pay all attorney fees yet somehow after they had sent the payment, there was an extra couple thousand added in that they’ve Now taking me to collections for.
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29 Feb, 2024 by Tera bishop
Theresa was amazing! I really didn't have high hopes for the outcome of my case but I'm so grateful for what she was able to do for me
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06 Oct, 2023 by Catarina salazar
Called over a week ago in need of immediate legal assistance and never got a call back. If you’re in immediate need maybe try another firm. The lady who answered my initial call was great though
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star star star star star
12 Jul, 2024 by Dale prince
Incredible lawyer! So far it’s been about 2 years on retainer. Extremely personal, professional, and available. It’s nice to always have a business lawyer on speed dial like Robert. As a business we’ve been through several situations together, from basic formation agreement stuff to fighting insurance for a burned down building. All of which were handled without issue. We will continue to use the Masteller law firm.
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08 Jan, 2024 by Brandon falls
The service received is impeccable. Goes above and beyond to make sure the work is done and meets expectations.
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03 Jan, 2024 by Brian kimmell
I have worked with Rob for a few years now and I continue to use his services for many reasons but most importantly he always shoots straight and gives excellent advice and covers all possible outcomes. He has been a blessing to us from day one. I won't go anywhere else and I give my highest recommendation to give him a call to discuss what ever you have going on. The Masteller Law firm has treated us extremely well. Rob has earned my trust and that's hard to come by these days. Thank you so much for all you've done for us Rob!!
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16 Oct, 2024 by Milan milanovic
Great people are excellent service
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16 Oct, 2024 by Delinn stantic
Wonderful law firm with warm, kind professional people! Very prompt and efficient!!! Definitely recommend!!!!
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26 Aug, 2024 by Adolfo “duff” gonzales
Definitely got the results I was looking for ⭐⭐⭐⭐⭐
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08 May, 2009 by Anonymous
Trustworthy, honest, fair and the best person you will ever find to take care of your legal matters.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Burleson, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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