Reviews

Top review highlights

Pros
1
Helpful and responsive customer service from case managers
“Veronica Flores has been very helpful and responsive to all of my many questions and concerns.”
2
Efficient and timely case resolution
“Everything went well and carol helped us close out. did a good job for mu family”
3
Strong communication and updates throughout the process
“Esmeralda Gavilanes was very professional, nice and friendly. She stayed in Contact with with and I liked her very much . She did an amazing job keeping me informed.”
4
Ability to get medical treatment and bills covered
“They started my healing from whiplash, pinched nerve in my neck and Concussion.”
5
Successful negotiation and maximization of settlement amounts
“Esmeralda Gavilanes was able to get my bills reduced so that she could get me as much as possible in my pocket.”
Cons
1
Lack of communication and responsiveness from some case managers
“My case manager is Jessica Lara and she LACKS communication!!!! I've only spoken with her once and I had to call the front office to do so.”
2
Lengthy and slow case resolution process
“Took 2 years to settle...not worth the wait told me one amount then another slow as Christmas.”
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