Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Exceptional customer service and personalized attention
“From the moment I walked in, I was greeted with warmth and genuine care. Traci, who assisted me with my first-time engagement ring purchase, was an absolute gem herself!”
2
Knowledgeable and helpful staff
“Her knowledge about the various styles and cuts of diamonds was exceptional, and she patiently walked me through each option, helping me understand the significance of every detail.”
3
High-quality, custom jewelry design and craftsmanship
“The designs in the store are simply stunning. Each piece is crafted with such attention to detail and elegance that it was hard to choose just one!”
4
Transparent and trustworthy approach
“Traci and Skylar took the time to get to know me and understand what I was looking for.”
5
Positive, long-lasting customer relationships
“I am beyond thrilled with my purchase and cannot wait to propose with such a beautiful ring. Thank you, Traci, and the entire team, for making this milestone moment so special!”
Cons
1
Occasional communication issues or delays
“We didn't hear anything for 5 weeks so I called them. It ended up they hadn't fixed the watch so I demanded to pick up the watch asap.”
2
Mistakes in the repair process
“They originally WELDED my grandmother's engagement ring & wedding ring together when they were just supposed to resize it.”

All reviews

star star star star star
03 Oct, 2024 by Lexie spalding
This was an absolute fantastic experience, and I would recommend anyone looking for anything jewelry related to go to William Sheahan Designs. They were personable, thoughtful, very experienced, and asked a lot of questions to ensure they knew exactly what we were hoping for. We specifically worked with Skylar Holt, who was instrumental in making sure our experience was the best it could possibly be. We will be going back!
star star star star star
30 Jul, 2024 by Sk hatcher
I has the greatest experience with Skylar. My engagement ring was lost and Skylar remade it but even better. He also made my fiancé’s wedding band and it is unique and exactly him. Definitely our forever jewelers. ❤️
star star star star star
30 Jul, 2024 by The fetters
We used Skylar to design both my wife’s engagement ring and my wedding band. He and the store as a whole were the best to work with. We could not be more happy with them. I cannot recommend them enough!
star star star star star
12 Jul, 2024 by Joe licavoli
⭐⭐⭐⭐⭐ I cannot speak highly enough of my experience at this wonderful family-owned jewelry store! From the moment I walked in, I was greeted with warmth and genuine care. Traci, who assisted me with my first-time engagement ring purchase, was an absolute gem herself! Her knowledge about the various styles and cuts of diamonds was exceptional, and she patiently walked me through each option, helping me understand the significance of every detail. It was clear that she was not just selling jewelry but helping me find a piece that symbolizes a lifetime commitment. The designs in the store are simply stunning. Each piece is crafted with such attention to detail and elegance that it was hard to choose just one! Traci's guidance and expertise made the decision-making process so much easier. She listened to my preferences and offered insightful recommendations, ensuring that I found the perfect ring for my fiancée. What truly set this store apart was the personalized service and sincere care. Traci and Skylar took the time to get to know me and understand what I was looking for. If you're looking for a unique piece of jewelry with exceptional craftsmanship and a personal touch, look no further than this jewelry store. I am beyond thrilled with my purchase and cannot wait to propose with such a beautiful ring. Thank you, Traci, and the entire team, for making this milestone moment so special!
star star star star star
26 Jun, 2024 by Gage faulkner
Arma is very knowledgeable and trustworthy, she knows exactly what’s best for you regardless of your phase of life. Highly recommended, no need to look elsewhere!
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