Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly skilled and knowledgeable attorneys who fight hard for their clients
“Eric Robertson is a genius. He has a literal beautiful mind. We can't say enough good things about him.”
2
Attorneys who provide personalized attention and care about their clients' well-being
“Eric is an awesome attorney who genuinely cares about his clients. Would highly recommend!”
3
Attorneys who communicate effectively and keep clients informed throughout the process
“Daryl guided me through the process step by step setting expectations the entire way. I felt included in each step of the negotiation process and we collaborated on a path forward.”
4
Attorneys who achieve favorable outcomes for their clients
“Bob Goodman was a good advocate for my case and the results were very favorable. We were able to come to a settlement very quickly.”
5
Attorneys who are responsive and accessible to their clients
“Nick O'Kelly was great! Very helpful and very quick in his responses! Highly recommend Kilgore & Kilgore!”
Cons
1
Lack of communication and responsiveness from some attorneys
“So I hired this firm after my employer let me go due to a vaccine mandate. Spoke to them in Decembe”
2
Dissatisfaction with the outcome and feeling that the attorney did not prioritize the client's best interests
“HORRIBLE doesn't come close to describing my experience. I ended up with less than when I started my case. They took over 40%. I had to explain my case from the beginning every time we communicated. I am regretting not doing more research and finding a good attorney.”

All reviews

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19 Sep, 2024 by Linda ellis
It was a very long process of probably 4-5 years during the Risperdal suit for my son Eric. I gave a 5-star rating because of Sandi Cherry who works for Ben Martin Law Group. Unfortunately, my son passed away 2 years ago, but Sandi kept me informed during the remaining process of his Risperdal suit. I cannot say enough about the process and communication by Sandi Cherry of the Ben Martin Law Group. The suit has been finalized and I truly feel that Sandi has become a caring friend especially since my son's death. Linda Ellis
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13 Sep, 2024 by Terri mccarty
My experience is still pending but Julia Harris is incredible when I have questions ... she deserves a raise ....
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15 Aug, 2024 by Tiffany greene
Really great! The staff is amazing. I sent a lot of emails and they were answered really quick. And explained everything to me. And I didn’t have to wait a day or two for them to be answered. And when I called the send me to the person quickly that I needed to talk to never was on hold long either. Would use them again. Even tho I’m all the way in Alabama.
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28 Jun, 2024 by Loretta kelley
Hi 😌 I know I'm going thru a lot and some of the attorneys and paralegals probably have moved on,however I'm still keeping them in prayers,Ben C. Martin I haven't meet in person but by phone MY GIRL HEATHER IS VERY STRONG AND YHE SECRETARY ROCKS, VERY SOPHISTICATED AND I ENJOY TALKING TO HEATHER.IM HANGING IN HERE. I LOVE THE ENCOURAGING WORDS AND DEDICATION THE TEAM WORK IS PHENOMENAL, AND YES I WILL BE PRAYING FOR THE WHOLE TEAM TO BRING HOME VICTORY ON MY CASE MAY GOD BLESS YOU ALL. TTYL...
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13 May, 2024 by Matthew taylor
IVC/ potential medical clients BEWARE: I was told I would receive my already approved settlement no later than Oct. of last year, which was settled at the beginning of the year. It’s now mid May of the following year and I’ve yet to receive a penny. Every phone call inquiry ends up the same… “let me transfer you to a paralegal..” and I never hear anything back. I’m very upset and feel that my unfortunate health issues have now become the gain of an attorney that I’ve never met. You should be ashamed! I will be filing a complaint with the Texas Bar Association in hopes this doesn’t happen to any other present or future clients.
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04 May, 2016 by Teresa
Holly went above & beyond! She represented our grand kids (CPS case) and definately went the extra mile. She is a very caring person who puts the children first. We would definately recommend her!
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Dallas, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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