Reviews
Overall rating
Audrey guel
10 Jan, 2024
I usually refrain from writing reviews, especially negative ones, but I'm beyond annoyed with the service I was provided. I have used this law firm since I was 18 - I am now 35. I'm not sure if its Mr. Bradshaw's daughter or the front desk that has let service slip, but last year I had a court case they "handled" for me - attorney showed up to my court date, nobody called to let me know they went to my court date - one day my dad gets a letter in the mail saying "you owe a balance of ___" to the court, I call bradshaw law to find out what this was about they tell me "oh yeah... we sent you an email with the invoice." ookkayyy ssooo no phone call, voicemail, just an email? Okay, maybe my fault for not checking my email like an adult should, but then the good part comes when they reach out to the court to find out if I can still pay the lawyer to have my case dismissed, I get an answer back that yes, I can. A week later I pay off my balance. BAM! get another letter to my dads house that my fees have still not been paid, now I am to appear at court. I called the law firm AGAIN, they tell me they did pay so at this point I'm playing back and forth with the court and the law firm one saying they have paid the court, the other saying they have not been paid. Finally after give or take a month of going back and forth (half the time not even answering the phone!) I get one of the front desk girls at the law firm saying "Ugh... let me call the attorney to see if we can get this paid today." AND STILL did not get it taken care of until 2 days later! Now my insurance is coming to a renewal and who now has points on their license because the payment was made after the due date making their insurance go up...me.
UPDATE RESPONSE TO OWNERS RESPONSE:
I appreciate that you responded to my review, however, as proved during the time of trying to get my case handled with you...there can be 5 people in the office at all times, but that doesn't mean anyone will answer the phone. As stated previously I have used this law firm for over 10 years, try Audrey Williams.
Michelle was the only person in the office that was of any use to resolve my issue with not having my citation paid in a timely manner when a week later the court had still not recieved payment. What I don't appreciate is addressing your most recent negative reviews with the same response knowing that nobody ever answers at the office. As someone who's also in customer service I know how random new back to back 5 star reviews all of the sudden appear on businesses with a few negative remarks on their search engines. It'd be a great idea to have someone respond to reviews that actually wants to help resolve any future negative responses to the lack of care for clients outcome BEFORE they end up with points on their licenses or threatened with warrants from courts, instead of someone that's going to respond to all of them with the same copy and paste message.
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Daya salas
10 Jan, 2024
Scam would be the nicest way to put it. I make sure if I can not afford service, I do not hire I ensured that I paid all my dues and I have a balance with the court. Will not be doing business with this “firm” anymore.
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Mayra davila
07 Aug, 2023
Leo’sdream’on
03 Jul, 2023
Kinda pricey for traffic tickets other than it’s ok
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Shayne kohn
23 Jun, 2023
They are good at getting traffic tickets dismissed!
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Jez saldivar
15 Mar, 2023
Was going to obtain their service but they are not very engaging. It’s very hard to reach them. When I called the first time they kept misspelling and re asking my email address 3 times. The lady said she was gonna email me and call me back so I can pay since I didn’t have my card on me at that time. Now I can’t reach the office. Will be looking for another attorney.
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Jacob kreuzer
13 Mar, 2023
I payed them...they took my paperwork...then they didn't show up for my court date...now I have a WARRANT!
Absolute scammers....now they won't answer the phone!
AVOID AT ALL COSTS!
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Gregory m. wallen
08 Mar, 2023
I called and was advised they will call me back in 1 hour or so. It’s now the next day and I had to call them. Savannah told me she has to talk to the attorney that’s in a meeting and will call me back this evening . They close at 5pm. It’s now 1:07pm. Sounds like extreme incompetence.
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Austin gallipo
17 Feb, 2023
I would highly recommend Michelle with Bradshaw Law Office! She has been very responsive and informative dealing with my outstanding traffic violations. Very personable and helpful, I will definitely be back for any future needs! 10/10!
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Matthew geissen
17 Feb, 2023
Melinda checketts
16 Feb, 2023
Courteous and professional. Gets the job done. Highly recommend if you need help from a lawyer.
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Justin kidd
16 Feb, 2023
I've been using this lawyer for years. Never had any issues. 10/10 would use again.
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