Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Experienced and professional attorneys who are skilled in various areas of law such as criminal defense, traffic tickets, and child custody
“Always my go-to because of the experience and professionalism.”
2
Knowledgeable and helpful staff that provide good communication and keep clients informed
“Justin's an awesome attorney. I've known him for many years Always has been. His staff is also very courteous and professional”
3
Attorneys who fight hard for their clients and achieve positive outcomes
“This man is an absolute BEAST in court !! He walks in an and gets things done his way.”
4
Reasonable and flexible pricing, including payment plans
“Approximately 2 hours after I met with him his assistant called and said the charges had been dropped but I needed to come in Monday and pay him.”
Cons
1
Poor communication and responsiveness from the firm, with clients often unable to reach attorneys or receive timely updates
“Elena never took my case seriously she would never email me I would be the one calling or emailing and the assistant was the one responding cause Elena was never there and even then the assistant would take up to a whole week to respond.”
2
Instances of attorneys not showing up to court or dropping cases without notice, leaving clients in difficult situations
“Do not hire!!! I would like to warn you about MR Underwood Incase you are seeking legal representation. He will not show up to court and will drop your case without any notification.”
3
Complaints about unresolved cases, lack of solutions, and attorneys not fighting hard enough for their clients
“Horrible service,unresolved case very unprofessional ,never answer or returned calls,they have no solution in the pending case ,they just tell us they don't know ?”
4
Concerns about the firm's ethical practices, including allegations of making deals with prosecutors without client consent and refusing to provide receipts or documentation
“Paid $500 to have something expunged, I just found out they only took my money. When i called they were rude and told me "to bad". Go some where else!!!”

All reviews

star star star star star
13 Apr, 2024 by Lynizahray riico
Very helpful and courteous
star star star star star
20 Mar, 2024 by Irving najera
Waste of time and money. They get you with the it’s not 100%. Save your money, just go to a defensive driving course… I didn’t want to go to the whole paper work and me going to court, but I could have easily gotten a letter from the hospital and get a better outcome. Don’t spend your money and time.
star star star star star
11 Mar, 2024 by Margie gutierrez
Couldn’t agree more with the review below. I have a recording of this law firm of the attorney underwood and Melissa REFUSING to give me copies of my receipts that I’ve paid of $1,000 and the $2,000 in payments of increments of $500. I have already spoken to authorities and the audio recording is being sent as we speak. It’s not legal for a business to refuse to give a receipt when you pay them. Per IRS businesses are required to provide a receipt for any transaction of any sale of $75 or more. I had a phone call taken place inquiring that they can send me a copy of my contract (which is comical) given the fact that no contract was signed but nonetheless was told it would be sent via email. Didn’t take long for the assistants to figure that one out cause within less than a minute I was contacted back stating the “attorney stated I can’t send it to you”. 😂 could’ve told you that but I let them squirm threw article 17 section 6202 at them and the assistant got off the line (knowing this was way over her head). Passed me onto a Melissa person and admitted that they are refusing to have the contract and or any receipt sent to me. Then said that the lawyers office will file harassment charges for my calls and if I show up unannounced. You know you’d think this Wyatt underwood trial lawyers would actually use their degree and knowledge and carry themselves with a much more professional demeanor but it’s the exact opposite. Everyone’s needs may be different though, have enough sense to pick a better law firm that will do for the client and not just take the money and have nothing to show for it. Called the bar and they loved it. Please expect a letter from me in a few days of the attempt of obtaining the utilize statements you have 7 days to respond. Look forward to hearing from you.
star star star star star
11 Mar, 2024 by Hector rivera
He is a great attorney...
star star star star star
17 Feb, 2024 by Gloria pohan
Receptionist would not make appt with Mr Underwood unless I paid $1000.. went with another attorney that met with us and discussed the case. Paid him the $1000 but feeling comfortable he knew my case. What a difference!!! Don't fall for scams!!!!
See more

Best lawyers in El Paso, TX

See more
star star star star star
24 Apr, 2022 by Audrey edwards
Staff very friendly and professional
Read more Google Maps
See more
star star star star star
26 Jan, 2020 by Eduardo garcia
Google Maps
See more
star star star star star
10 Oct, 2024 by Stephanie alexa
Highly recommend Valenzuela Law Firm. The entire team including Mr. Valenzuela and Nicole were phenomenal to work with. Thank you!
Read more Google Maps
star star star star star
09 Oct, 2024 by Brandon gallardo
The Valenzuela Law Firm team was EXCEPTIONAL with their work on my case, specifically Nicole and David Nuñez. I was reassured and was given helpful information throughout this entire process. If you’re looking for efficiency and a seamless process, call these guys — definitely recommended!
Read more Google Maps
star star star star star
27 Sep, 2024 by Victor moreno
Gracias abogado Núñez a usted y a su equipo de trabajo por siempre estar al pendiente de mí por defenderme a capa y espada no tengo palabras para agradecerle todo lo que hizo por mi , estoy muy satisfecho por su labor le deseo lo mejor del mundo y no dudaré para ponerlo en mi camino de nuevo … gracias abogado…de corazón por su sinceridad …
Read more Google Maps
See more
Discover the ideal lawyer
You can search a lawyer by practice area, lawyer name, city, state, or ZIP code
FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of El Paso, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
Scroll to top