Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Personalized and attentive service
“You are treated with respect and personal attention.”
2
Compassionate and understanding approach
“Jessica helped make this part bearable.”
3
Effective at resolving complex legal issues
“Jessica got the ball rolling with that letter. They assigned an investigator to this case.”
4
Knowledgeable and competent legal professionals
“Jessica is a fully competent and knowledgeable professional.”
5
Dedicated to client needs and satisfaction
“Jessica and the Law Office of Stephanie Townsend are very professional and dedicated to help.”
Cons
As a result of the analysis of reviews about this lawyer, no significant cons were found.

All reviews

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25 Jul, 2018 by Connie
I work with our El Paso, Texas facility where Jessica handles legal issues we have problems with families (DOPA's) not paying their parents bill and refusing to sell property in order to get them eligible for Medicaid. We have a resident who owes over $54,000. Thanks to Jessica that number will no longer go up. She did something I have never had an attorney do in all my years working in long term care. This financial abuse was reported to ADPS and law enforcement. Nothing was done. Jessica sent me a letter to review that she wanted to send to the Attorney General. It was so well written. Yes this was financial abuse but she also wrote with concern for our resident. She got the ball rolling with that letter. They assigned an investigator to this case. We now have a legal guardian for our resident, the family no longer has access to her pension checks and this guardian will see that the house is sold, the nursing home bill paid off, Medicaid is applied for and our resident's needs met financially. Sending that letter to the Office of the Attorney General was not only a brilliant idea but the fact that she was determined to see the right thing done for our resident - meant so much. We are here to take care of those in our care and with Jessica's help we able to accomplish this.
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29 Apr, 2016 by Eva
Townsend allala & associates were recommended to us by a friend. My husband and I kept putting off having our wills drawn up for 25 years. Finally after we retired we made an appointment for a consultation. We were very impressed with Jessica Kludt and decided to hire her. She answered all our questions and made us feel at ease by her caring nature.
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02 Jan, 2016 by Adrienne
The Law Office of Stephanie Townsend was recommended by family friends. My father passed away leaving no will or anything organized. I worked with Jessica to handle the legal needs to manage this type of situation, as well as the various bills and other financial responsibilities required. Jessica was helpful, kind, and patient with my many questions. The office is family run, and you are treated with respect and personal attention. This was a very difficult situation, as dealing with death is, and Jessica helped make this part bearable. If you need estate planning or someone to assist with what happens after someone passes, this is a great resource and made a huge difference for me.
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07 Jan, 2015 by Anonymous
Stephanie was very knowledgable, and on our first visit she answered all of our questions. She also gave us other information that is helpful to us. We decided to have our wills drawn up, and Jessica helped us complete our wills. She is also very knowledgable. Jessica's demeanor is so pleasant that it was easy to ask her any question. We will recommend Jessica or Stephanie to anyone needing an attorney for these personal matters.
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22 Nov, 2014 by Susan
I had the good fortune to meet Jessica during a stressful time in my life. My sister was very ill and her prognosis would end in death. Jessica was understanding and efficient as she walked me through the many problems I encountered during my sisters hospice care,death and probate court. I will be eternally grateful for her expertise and kindness during the whole process. She went over and above my expectations! I highly recommend her !
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27 Sep, 2024 by Victor moreno
Gracias abogado Núñez a usted y a su equipo de trabajo por siempre estar al pendiente de mí por defenderme a capa y espada no tengo palabras para agradecerle todo lo que hizo por mi , estoy muy satisfecho por su labor le deseo lo mejor del mundo y no dudaré para ponerlo en mi camino de nuevo … gracias abogado…de corazón por su sinceridad …
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
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  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of El Paso, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
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  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
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  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
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  • Personal Identification:
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  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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