Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Provides excellent and professional legal services for immigration matters
“I am very pleased with you guys!! Very professional, no lies and excellent timing ☺️ I myself would hire you guys all the time i needed to!”
2
Passionate about helping immigrants and achieving positive results
“He is an Ivy League graduate that works in Immigration because of his passion to help immigrants.”
3
Responsive, attentive, and dedicated to their clients
“They really understand my case and always gave me a true personal attention, and believe me, I think this put them apart from others firms.”
4
Achieves successful outcomes in a timely manner
“They resolved my immigration matter in a timely matter.”
5
Offers affordable and transparent pricing
“Great prices too.”
Cons
1
Some clients experienced delays and lack of communication
“I signed a contract i”
2
A few clients were unsatisfied with the service they received
“I do not because this attorney never returned my call. I called him three times to schedule a consultation and never bothered to call me. The receptionist did not even give me an apology for not getting call back. Really poor customer service I definitely not recommend him.”

All reviews

star star star star star
23 Oct, 2018 by David m clinton
John Benjamin Moore, Did not represent us and did nothing on our case, did not sign at the court house to show that he was representing my wife. Being a fellow veteran he made promises that he did not keep. My wife relied on me and I made a huge mistake with MR. Moore, don’t make the same mistake I made, on top of this he requires you to pay all your money up front.
star star star star star
21 Apr, 2017 by Anonymous
I signed a contract in 2015 today is 2017 and still no visa! I been bounced from person to person 4 to be exact and still no green card! They have never responded any emails, and when I called they are always out of town or emergencies. I would never recommend this attorney please people don't let them robbed you! It cost me around $6000 and still nothing!
star star star star star
12 Aug, 2016 by Anonymous
I do not because this attorney never returned my call. I called him three times to schedule a consultation and never bothered to call me. The receptionist did not even give me an apology for not getting call back. Really poor customer service I definitely not recommend him.
star star star star star
17 May, 2016 by Jessica
The best Immigration Law Firm in El Paso TX. They are effective and very professional. The whole law firm works towards their goal of providing good counsel. The are a great team that really care about immigrants and their families. I will totally recommend them. Great prices too. They resolved my immigration matter in a timely matter.
star star star star star
30 Apr, 2016 by Anonymous
Me ayudaron a que no me deportaran. Despues de bastante batallar con mi caso, Villalobos & Moore me cerraron mi caso ante el juez. Gracias a ellos voy a poder vivir y trabajar en los Estados Unidos y voy a poder trabajar. Ellos me van a seguir ayudando a conseguir mi residencia. gracias. excelentes personas y abogados.
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star star star star star
24 Apr, 2022 by Audrey edwards
Staff very friendly and professional
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26 Jan, 2020 by Eduardo garcia
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10 Oct, 2024 by Stephanie alexa
Highly recommend Valenzuela Law Firm. The entire team including Mr. Valenzuela and Nicole were phenomenal to work with. Thank you!
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09 Oct, 2024 by Brandon gallardo
The Valenzuela Law Firm team was EXCEPTIONAL with their work on my case, specifically Nicole and David Nuñez. I was reassured and was given helpful information throughout this entire process. If you’re looking for efficiency and a seamless process, call these guys — definitely recommended!
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star star star star star
27 Sep, 2024 by Victor moreno
Gracias abogado Núñez a usted y a su equipo de trabajo por siempre estar al pendiente de mí por defenderme a capa y espada no tengo palabras para agradecerle todo lo que hizo por mi , estoy muy satisfecho por su labor le deseo lo mejor del mundo y no dudaré para ponerlo en mi camino de nuevo … gracias abogado…de corazón por su sinceridad …
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FAQs
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of El Paso, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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